Hotel berhampiran Mondo Verde di Landgraaf

We stayed for 2 nights, the room for 3 was basic but very spacious, comfortable beds, how ever the bathroom area has no door, the wc and shower both have a glass door that you can totally see through, and hear everything, very embarrassing! The hotel is very big and the food is great, breakfast, dinner, drinks- all nice and not too expensive. The service was not good, our room wasn’t ready when we got there, and when we finally got to it, the third bed wasn’t ready (no towels too), the breakfast payment was very hectic, and finally when it rained they wouldn’t open the gate for us to go in the parking area because “the parking is flooded “, after 5 (!) calls on the intercom, we managed to drive in and found a small puddle, not even close to a flood (our other car wasn’t even wet!). It was really stupid and rude and just unnecessary.

Service was goed. Kamer compleet. Ontbijt goed verzorgd en ruime keus. Helaas hadden wij de Kamer boven de Irish Pub. Dat is knap waardeloos. Tot 4.00 uur geen oog dicht gedaan. Ondanks ramen dicht ventilator aan, ook geen airco, en was erg warm....Deze kamers boven de pub zouden eigenlijk nuet gebruikt moeten worden......

Excellent! We arrived a little early but it was no bother and we were checked in swiftly by a very kind and professional receptionist; she was very helpful too with a great sense of humour. The rooms are very nice, big and clean and the bathroom is big, with a choice of shower heads and a separate bath. The breakfast buffet offers A LOT of options and I was impressed, it would have been perfect if they’d have served vegetarian sausages but that’s me being incredibly picky. Check out was swift plus you can also check out online or leave your keys in a drop box. There is ample parking and the location is very good as you are just off the motorway between Belgium and Germany. We booked directly with them so they offered us a little treat which was super nice. I thoroughly recommend this hotel; the parking, rooms and staff are very, very good!

With a stay at Hotel de Rousch in Heerlen, you'll be connected to the convention center, within a 10-minute drive of Mondo Verde and Thermenmuseum. This upscale hotel is 1.8 mi (2.9 km) from Parkstad Limburg Theater and 1.8 mi (2.9 km) from Heerlan Theatre.Take advantage of recreation opportunities such as bicycles to rent or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.Enjoy French cuisine at Restaurant "De Vijvertuin, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily for a fee.Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Heerlen? This hotel has 26910 square feet (2500 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Treat yourself to a stay in one of the 52 individually decorated guestrooms, featuring heated floors and LED televisions. Your memory foam bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while video-game consoles and digital programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Hilton Honors üyesi olarak özellikle seçtiğimiz otelde birbiri ardına gelen kötü deneyimler yaşadık . Otele giriş yaptığımızda 14.30 civarı idi, (check-inn 15.00), odalar henüz hazır değildi ki olabilir, bize bavullarımızı bırakmamız önerildi. Akşam 19.30 sıralarında otel döndüğümüzde bavulların olduğu odanın kapısının açılamadığını, görevli personele ve otel müdürüne ulaşamadıklarını öğrendik. İlaçlarımız dahil herşeyimiz kitliydi ve ne zaman açılacağı konusunda hiç kimsenin fikri yoktu. Yoğun ısrar hatta agresif bir yaklaşım ile sonunda gece 2.00 gibi kapı kırıldı ve bavullar geldi. Bu arada bize defalarca otel müdürünün pazartesi günü bize ulaşacağı söylendi, ki bu HİÇ OLMADI :(( Bitti mi, HAYIR, sonraki 2 gün oda temizlenmedi, sonunda gene defalarca söyleyerek odayı temizlettik. Bitti mi, HAYIR, Bu otelde 2 oda ayırtmıştık birisi 1 Eylül diğeri 2 Eylül çıkışlı.Kızımızın başka planı olduğu için. 30 Ağustos günü herhangi bir özür vs. alamamış ve zar zor odamızı nihayet temizletmişken, iki odayı da 1 Eylülde boşaltmamız gerektiği BİLDİRİLDİ. Şaka sandınız değil mi? gayet ***dilerdi, ne otele varış öncesi, ne check-in sırasında ne de otelde geçirdiğimiz 3 gün boyunca bahsetmedikleri bir fazla rezervasyon olduğu , çıkmazsak polis çağıracaklarını söylediler. Açıkcası elbette odadan çıkmayabilirdik, ama gerçekten artık olay bu otelden kaçıp kurtulalıma geldiği için, oteli terk ettik. Ne yaptılar derseniz, tabii ki biz ödemek kaydıyla başka bir otelde rezervasyon.... Yani siz bilirsiniz

Though we weren't expecting our rooms to be in the Kasteel itself, the accommodation in the modern blocks was corporate and dingy and though described as ”deluxe with a balcony” had no views of the ancient pile or anything of particular interest. To be honest, I have stayed in more interesting Travel Lodges in the UK and paid half the price. The whole place oozed mediocrity, from the check-in clerk who volunteered no recommendations on how to experience the Kasteel which was, in effect, sealed off to tourists, to our bathroom which had no natural light or air and a shower situated in the bath. All very disappointing. Dinner in the Old Water Mill was marred by a delay of 25 minutes before we saw a menu and extremely long gaps between courses which we put down to a shortage of kitchen staff or maybe a lack of english menus; both seemed plausible. The food itself was high quality/mid-range though definitely not gourmet or fine-dining. Oddly, Limburg wines were not included on the wine list but a very limited number of bottles from the best promoted vineyard in the region were available by the glass on request. The entremet was literally inedible though I appreciated the free glass of dessert wine I was given in compensation. Service had its faults such as asking us what we wanted to drink before we had been given any kind of drinks/wine list but was generally characterised by a sincere effort to provide attentive service. We opted not to have the breakfast buffet at 23 euros a throw and though the check-out clerk verbally acknowledged we hadn't partaken, somehow he included a line item on the bill ”breakfast excluded” which added 46 euros to the bill (yes, added) which we only discovered as we prepared to drive off. Utter stupidity and a symbolically apt end to our misadventure at Kasteel Vaalsbroek.

This was our first stay ever at a vd Valk hotel and I start with the positive things. 1) Staff at the lobby and the breakfast very friendly and helpfull. 2) When we arrived we got an other room after a complaint without any problem. What disappointed us strongly were the following. 1) We got a room where the carpet all over had black smudges which looked really dirty. 2) The bed in the new room was on the side facing to step out like a slide at a holiday park. It was worn out by the” heavy weights” over time and never repalced. I fixed this problem temporarely myself by turning the very thick second mattrass over. 3) My wife and I were not able to watch our own old digitized pictures and short video's (TV has an USB port) because the television terminated everything in such that we even could not watch TV at all. Watching only TV was restored by a very helpfull staff member. 4) Between my bed and the wall were a lot of big and thick parts of clocked together dust. (see pictures) These rooms stay very dark even with all ”lights”turned on and by accident I noticed this because I used my flashlight in the night. 5) Vd Valk send us by e-mail a voucher for a welcome drink which did not specify any period of validity. When were thirsty the last day we decided to use it and went to the lobby and showed this voucher and the answer was that it was only valid on arrival. When I told the lady that this voucher did not mentioned anything about it she then told us to get a cup of coffee where we just had breakfast 1 hour before. This first acquaintance (in Dutch kennismaking?) with vd Valk hotels was ice cold and for us never more. So to say, our first and last.

Dit hotel als uitval basis gebruikt voor een dagje valkenburg. Prijs/kwaliteit verhouding is meer dan goed. Klein ontbijt bij de prijs inbegrepen. Kamers zijn klein, maar een goed bed en een goede douche. Parkeren is gratis. En je kan s'avonds nog een biertje, wijntje of iets fris kopen om op de kamer of buiten op het terras te nuttigen. Personeel is vriendelijk.

I definitely recommend Merci hotel, i had a great experience and a very good time staying there with amazing service and very friendly people and close to the center city of Sittart. You should definitely visit !!🙌🏻😃

Bastion hotels zal ik zeker niemand aanraden, wat hier gebeurd is ver onder de maat dit zowel in beleid als in service als in kundigheid personeel. Mij overkwam het volgende: Ik woon in Zoetermeer en kreeg voor het weekend het bericht dat mijn vader plots overleden was. De uitvaart zou op dinsdagmiddag zijn. Ik ging op zoek naar een hotel om dinsdag te overnachten omdat na de uitvaart nog een familiediner gepland stond. Op het internet zag ik op de site van Bastion staan dat als je een kamer via een andere site goedkoper aangeboden ziet worden je de eerste nacht gratis kreeg. Nu ik inderdaad een goedkopere prijs zag was het voor mij een goed idee hier gebruik van te maken om zo al op de maandag naar Heerlen af te reizen. Geprobeerd e.e.a. te verifiëren maar Bastion had alleen een nummer voor doordeweekse dagen en ik moest beslissen. Hierop heb ik het filiaal gebeld en de situatie uitgelegd (dat ik voor de crematie van mijn vader kwam) en alléén naar dit hotel zou willen als ik de dag eerder gratis kon verblijven. De receptie vertelde dat ze het ging navragen en ik zou teruggebeld worden. Expliciet gevraagd om mij dit zondag en uiterlijk maandag ochtend vroeg te laten weten. Maar ik hoorde niets en belde het hotel (waar je heel lang in de wacht staat, ook al is er geen bezetting) Ik zei dat ik niets had gehoord en nu moest gaan rijden en sprak af dat ik ter plaatse wel zou horen of het nu akkoord was en anders elders mijn intrek zou nemen. Eenmaal aangekomen was er een zeer vriendelijke receptioniste die ik vertelde dat ik niets had gehoord maar alleen zou blijven als ik gebruik kon maken van de actie. Dit was geen enkel probleem er werd een notitie gemaakt, dat ik a) betaald had en b) ik twee nachten zou blijven. “So far so good”….. Maar het werd een drama, de eerste avond met honger naar bed. Ik had in de middag de menu kaart al gevraagd (forse prijzen) en liet mijn oog vallen op iets waar ik echt trek in kreeg: Oma’s gehaktballen geserveerd met gekookte aardappels en verse groenten van de dag. Na wat familie bezoek het restaurant van het hotel bezocht. De dame in de bediening vroeg mij of ik wat wilde drinken. Ik vroeg welke rode huiswijn er geschonken werd wellicht kon ik kiezen tussen een Merlot of een Cabernet o.i.d. “We hebben zoete rode wijn “was het antwoord van de dame in de bediening. Ik zei dat ik dat absoluut niet dronk “wilt u dan een zure wijn “was tot mijn ontsteltenis haar antwoord… toen ik zei “ik wil graag een droge “keek ze me meewarig aan en beende naar de bar, bekeek een paar aangebroken flessen waar ze kennelijk zelf ook geen vertrouwen in had. Vervolgens dook ze in een kast en toverde daar twee flessen uit en schonk een glas in, en eerlijk gezegd bleek het een zeer acceptabele huiswijn. Toen bestelde ik de gehaktballen (van Oma) en vroeg wat de dag verse groente waren, dit zou broccoli worden en ik vroeg expliciet of het geserveerd werd met gekookte aardappelen, daar ik geen zin had in friet die ik om me heen op de borden z