Hotel Lansing dengan Kolam Renang

I wish I would have read these reviews first and not banked on the ******* reviews. As I’m reading others say now it’s absolutely terrible. The hallways are dark and dank and filthy. My first room was in the very back hallway, no light, no exterior windows and felt completely unsafe. I requested a room change and they moved me to the 2nd floor facing the pool - BIG mistake. I got back to my room around 8 and there were numerous kids at the pool, ok at first but considering they were at the pool until after 10 pm yelling and screaming and the proceeded to RUN the halls screaming playing hide and seek until well after 11pm, apparently unsupervised! Saturday morning starting about 9 am, the same, I’m going to say at least 10 kids at the pool yelling and screaming all day, it now 3:10 and it has not stopped. My question is, are they locals being left here or actually guests. The room door apparently was kicked in at one point and does not latch well, I actually put a chair under the door handle so I would feel safer. The beds are, well, very worn so that added with the noise I didn’t get much sleep during my stay. I cannot speak to housekeeping as I had “do not disturb” displayed so nobody would come in my room. Please understand this hotel is built around the indoor pool with superb acoustics that rebound off the ceilings and walls to all the rooms, I particular the 2nd floor. They put a hold of $250 on my card for incidentals and in case there was smoking (I don’t smoke), so I made sure to inform them that my room already not only smelled like smoke and **** but that at least one of the comforters had several burn hole marks. There is flaking paint and damaged walls and furniture. I have to be fair so: PRO - Hot water and decent water pressure for shower. It was close to my daughter.

We chose to be a Hilton Honors as we travel a lot, we booked a room inclusive of breakfast, upon checking in, we were not welcome as a member and breakfast was not discussed, we asked where the breakfast gonna be served, we directed to the location, in the next day we are ready to take breakfast, the staff in the restaurant seems confused, I mentioned that I booked a room with breakfast included, staff told us to go back to the reception to get a voucher, receptionist told me that they do not sell a room with breakfast included, she liked to argue thinking that I am telling a lie so I presented the booking confirmation and mentioned that I booked through Hilton website, so finally she gave me a voucher for 2 adults so I said how about my 2 kids are they not gonna eat?! In the website kids under 5 is free breakfast, then again she argued with me. I felt like im not staying in hilton brand hotel. My point is, this is not my problem that's the company problem, the website is not telling the right information, the hotel is under renovation, their main dining restaurant is a la Carte service not a buffet etc. Staffs are not pleasant, rude, reception staffs are not warm and welcome not supposed to work in the front. Valet people is not too bad, no complain. Hotel is currently renovating that's why it's clean but I don't recommend this hotel. Expensive room rate with breakfast inclusive if you just gonna get a la carte service with just 2 eggs and hard sausage. So no, not to this hotel, I'm not coming back.

Stayed in April 2024 and May 2024 with help from Gail and other front counter staff. This location was handy for us to visit with family, the room was clean, tidy and sanitized very well. The housekeeping staff and maintenance were handy when a couple of small things were needed (new towels, tightening of swimming pool ladder and fixing stuck quarters in the guest laundry dryer). They were fast and efficient to meet anything that was needed. Right across the street is a store called ”Horrocks” that has everything you might need in the way of food, entertainment and sweets. Restaurants like Cheddars, Texas Roadhouse, The Tangy Crab and many more including fast food are very handy. Easy access to the highways from this hotel and fuel stations, stores for shopping and banks are within a mile or more too! Gail is amazing and the other front counter staff are very helpful. There is small indoor store in the hotel but Horrocks is the place to go for other items. Access to downtown Lansing and other local attractions makes this a great place to stay. Don't overlook this location because it is great for business people, groups and families. The hot tub and pool are good amenities along with the fitness room.

WOW, has this gone down hill. I am so embarrassed that I recommend this hotel to 4 other businesses that all came in for the show we were doing this weekend. I have stayed at this hotel for the past 4 years. I was SHOCKED at the treatment from check in to check out. Mr. Willis was the ONLY person at this hotel that was kind and welcomed you. It started at check in, the lady with colored dreadlocks told me I had to pay for my 3 night stay. I said no, I had already prepaid over a month ago. I proceeded to find my receipt and she said ”well nobody pulled the money from the third party so you will have to pay”. Nope, I will not pay. I do not know what your procedures are but I am not paying twice. To which she replied with slamming down my key card as hard as she could and said have a nice day. I said I needed 2 cards, there were 2 of us staying in the room. This really sent her into a tail spin. She refused to give me her name. Never told me anything, no breakfast times, no housekeeping policy, nothing. The next 3 mornings we down about 30 minutes after it started. They RAN OUT OF FOOD all 3 days. If you came down 40 minutes after, they were told there was only oatmeal. The tables were filthy. And this morning the lady who worked the breakfast came out and told many of us the new manager cut back and only orders enough food for about 10 people even though hundreds were staying and he would not order any more food until Wednesday when he finally returned. All of my friends in the other rooms did not get any breakfast. Housekeep is not every other day until you have stayed there 3 days. Of course we ran out of toilet paper, wash clothes, and clean towels. This would have been great to know up front so we would have known. I would have never booked this hotel knowing that. And the amount of strangers coming in off the street not staying there but just hanging out, was alarming. I will NEVER stay here again. I was told they let go of all the full time staff and hired in part timers so they did not have to pay benefits which is why the staff is so angry and taking it out on the customers. Rather this is true or not, it was so very obvious they have personnel issues and it is now become the customers problem as well. The 4 rooms we all booked will now be booked at a place that treats customers as if they value them.

Dengan penginapan di AC Hotel Lansing University Area di East Lansing, anda akan berada dalam lingkungan 5 minit memandu dari Universiti Michigan State dan Lansing Fire Station No. 8. Hotel ini berada 2 km dari Massage & Wellness dan 2.2 km dari Arena Ais Munn.Pastikan anda menikmati kemudahan rekreasi yang disediakan, termasuk kolam renang tertutup dan pusat kecergasan. Ciri-ciri tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan perkahwinan dan televisyen di ruang bersama.Puaskan selera anda dengan masakan Amerika di AC Lounge, salah sebuah daripada 2 restoran di hotel. Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet disajikan pada hai minggu dari 6:30 hingga 10:00 dan pada hujung minggu dari 7:00 hingga 10:30 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, perkhidmatan pencucian kering/dobi dan meja/kaunter hadapan 24 jam. Ada rancangan acara di East Lansing? hotel ini mempunyai ruang berukuran 2946 kaki persegi (274 meter persegi) yang terdiri daripada ruang persidangan dan 6 bilik mesyuarat. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Inaplah di salah satu daripada 156 bilik tamu yang menampilkan TV Pintar. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi dilengkapkan dengan tab mandi atau pancuran dan pengering rambut. Kemudahan yang disediakan merangkumi peti besi muat komputer riba dan meja serta telefon dengan panggilan tempatan percuma.

Stayed here for the night so i can go see the game with my daughter. The front desk was great when we checked in. The valet guy yong told us where all the good food places are. Overall it was a wonderful experiences will come back for another game.