Hotel Dengan Gym di Chu, Kyrgyzstan

The hotel boasts an excellent location, and the front desk service is outstanding. The rooms are incredibly comfortable, and the hotel gym is top-notch. The swimming pool is also very good. Breakfast offers a wide selection and tastes delicious.

Best hotel we have stayed in throughout our trip across Central Asia. The location is central, close to everything, there are several supermarkets in the neighbourhood. When the sky is clear, you can even see the mountains from your room, it’s beautiful. Everything was great and the people who work here are so nice and helpful. Regarding the laundry however, we appreciate the fact that it is free and that they have someone doing it for us, but we would have preferred a self-service laundry where we can do it ourselves as they didn’t even fold or dry our clothes, they just dumped them in a bag, all wet and crumpled. We were told that the dryer was not working but they could’ve just hung the clothes on something and waited a couple hours for them to dry before returning them. Also, we were told that the phone does not work yet in the room as the hotel is still new and that we could contact them via WeChat, unfortuantely we couldn’t download WeChat with our international phone numbers so we had to go downstairs every time we needed something. That being said, they were super helpful every time we needed anything. They even had a translator and a lovely man dressed as a military who kept welcoming us with a big smile and helped us whenever he was there. We also liked the Chinese breakfast, it was hearty, diverse and comforting. They have all the amenities you could need, the room is clean and spacious with the comfiest beds and high quality sheets, slippers, bathrobes; the bathroom is spacious, cozy and practical and more importantly clean. There is also a bidet. They provide water, fruits, free laundry and whatever you need. You can use the microwave in the basement to heat your food and there's always tea, coffee and water. They also brought a mini fridge to the room after I left a comment about it, this was such a nice and thoughtful gesture, thank you! I have extended our stay several times as we needed to rest and I don't regret my decision.

The worst experience ever in my life. I am willing to bear all legal responsibility for the facts I have stated. At approximately 2:30 a.m., an unknown man entered my room without authorization. This is an extremely serious security breach. Had I been a female guest sleeping alone, or had I been asleep with valuables exposed, the consequences could have been far worse. If my belongings had been stolen while I was asleep, what protection or recourse would I have had as a Wyndham guest? This incident occurred in the middle of the night, when guests are most vulnerable. I consider myself fortunate that nothing worse happened. However, I was unable to sleep for the remainder of the night due to fear and anxiety. Even today, I do not feel secure leaving my belongings in the room. I have had to carry my laptop, passport, and all valuables with me because I no longer trust the hotel’s security procedures. What further disappointed me was how the situation was handled. When I rushed to the reception immediately after the incident, the only response I received was a brief verbal “sorry.” There was no explanation, no reassurance, and no immediate action taken to address my concerns. Additionally, my keycard had been revoked without notice, forcing me to return to the reception again. As of today, no manager has reached out to me in person to provide a formal apology or explanation. The absence of proper follow-up makes the situation even more concerning. If hotel management considers this a minor mistake, that is frankly alarming. As I wasn’t able to sleep at all due to the hotel mistakes And they reject to refund me for the first night’s accommodation fees. And until now, I don’t receive any official apologies from them. Be careful, what happened to me might be happen to you as well.

The room and service were exceptionally good, but what truly blew me away was the breakfast. There was an incredibly wide variety of options, and everything I tried was very good. Definitely one of the highlights of my stay.

The hotel is located off the main city attractions. Has a business hotel vibe, lobby has a bar and lounge with sparse seating arrangement . Rooms have an odd design where the closet room bangs with the washroom door.Rooms bright during day , have poor and inadequate ceiling lights for night time.Many times the phone is not attended by the house keeping , or even the operator , after prolonged calling the reception responds . Staff is polite and not well versed with English , communication is a struggle. Check in ) Check out is a breeze. Spa service es are in the basement , Healthclub/ pool area staff is usually no where to be found , no system to call them from the pool ) sauna area Overall falls short in meeting expectations as a chain Hotel .

The room didn't have any strange odors, and the cleanliness was acceptable. It was also relatively quiet. I really liked the wooden decor style. The location is super convenient for getting around. The restaurant offers views of the snowy mountains, but the breakfast was just so-so. It's a shame the hotel doesn't provide toothbrushes and toothpaste.

The location of this hotel is amazing, within walking distance of all of Bishkek's major sights and many good restaurants and cafes. The facilities are somewhat dated, but staff are great. Unfortunately, upon checking in, we found dried urine all over the bidet in our bathroom. Upon bringing this to staff's attention, a cleaner was sent right away. However, this should not be happening in any four star hotel.

This is a really great hotel. It's not too big, so it's quiet and clean, and every guest gets personalized attention. The staff are incredibly responsive. The location is super convenient, with all the historical attractions within walking distance. The rooms are immaculately clean. The restaurant serves good breakfasts, and they'll even make fresh porridge for you upon request.

Spacious room and bathroom, ok breakfast, location is a little outside of the central district, good service and cleanliness. Some of the Chinese guests are smoking in the bathroom regardless of the warnings and fines, regardless of the designated balcony on each floor reserved for smokers and a nice patio in front of the hotel. My suggestion to the hotel is to put signs in the Chinese language and to organise a breakfast buffet with more simpler dishes instead of complicated baked cheese-topped combinations.

After the tour around northern Kyrgyzstan, I arrived at the Orion Hotel with a exhausted body, only to be greeted by a neat, comfortable atmosphere and the excellent manners of the staff. I am truly looking forward to seeing how Kyrgyzstan will have changed by my next visit.