Hotel Dengan Gym di Chu, Kyrgyzstan

Room was large and had all you would want. Took a deposit for mini bar but mini bar wasn’t actually filled, which was odd- but deposit was returned. Great breakfast, lovely outdoor pool area and decent sized gym

Best hotel we have stayed in throughout our trip across Central Asia. The location is central, close to everything, there are several supermarkets in the neighbourhood. When the sky is clear, you can even see the mountains from your room, it’s beautiful. Everything was great and the people who work here are so nice and helpful. Regarding the laundry however, we appreciate the fact that it is free and that they have someone doing it for us, but we would have preferred a self-service laundry where we can do it ourselves as they didn’t even fold or dry our clothes, they just dumped them in a bag, all wet and crumpled. We were told that the dryer was not working but they could’ve just hung the clothes on something and waited a couple hours for them to dry before returning them. Also, we were told that the phone does not work yet in the room as the hotel is still new and that we could contact them via WeChat, unfortuantely we couldn’t download WeChat with our international phone numbers so we had to go downstairs every time we needed something. That being said, they were super helpful every time we needed anything. They even had a translator and a lovely man dressed as a military who kept welcoming us with a big smile and helped us whenever he was there. We also liked the Chinese breakfast, it was hearty, diverse and comforting. They have all the amenities you could need, the room is clean and spacious with the comfiest beds and high quality sheets, slippers, bathrobes; the bathroom is spacious, cozy and practical and more importantly clean. There is also a bidet. They provide water, fruits, free laundry and whatever you need. You can use the microwave in the basement to heat your food and there's always tea, coffee and water. They also brought a mini fridge to the room after I left a comment about it, this was such a nice and thoughtful gesture, thank you! I have extended our stay several times as we needed to rest and I don't regret my decision.

The worst experience ever in my life. I am willing to bear all legal responsibility for the facts I have stated. At approximately 2:30 a.m., an unknown man entered my room without authorization. This is an extremely serious security breach. Had I been a female guest sleeping alone, or had I been asleep with valuables exposed, the consequences could have been far worse. If my belongings had been stolen while I was asleep, what protection or recourse would I have had as a Wyndham guest? This incident occurred in the middle of the night, when guests are most vulnerable. I consider myself fortunate that nothing worse happened. However, I was unable to sleep for the remainder of the night due to fear and anxiety. Even today, I do not feel secure leaving my belongings in the room. I have had to carry my laptop, passport, and all valuables with me because I no longer trust the hotel’s security procedures. What further disappointed me was how the situation was handled. When I rushed to the reception immediately after the incident, the only response I received was a brief verbal “sorry.” There was no explanation, no reassurance, and no immediate action taken to address my concerns. Additionally, my keycard had been revoked without notice, forcing me to return to the reception again. As of today, no manager has reached out to me in person to provide a formal apology or explanation. The absence of proper follow-up makes the situation even more concerning. If hotel management considers this a minor mistake, that is frankly alarming. As I wasn’t able to sleep at all due to the hotel mistakes And they reject to refund me for the first night’s accommodation fees. And until now, I don’t receive any official apologies from them. Be careful, what happened to me might be happen to you as well.

The breakfast was varied and well-chosen. As a traveler, I felt comfortable and safe. The reception was always staffed and friendly. It was a bit noisy in the hotel room due to outside fans, but I was able to change rooms. There's a supermarket and several cafes across the street. I'm very satisfied!

The Novotel Bishkek City Center is easily one of the top international chain hotels in the area. Its location is absolutely superb – you can walk to the city center's shopping district and parks, and there are plenty of currency exchange spots right on the street, making it incredibly convenient for getting around and shopping. The entire building is brand new and modern. The rooms are spacious, spotlessly clean, and have no strange odors. All the bathroom and office facilities are comprehensive, and the WiFi is stable and fast. The staff are fluent in English, and their service is warm and efficient. The hotel also boasts an indoor pool, gym, and spa, perfect for both business and leisure. The breakfast buffet offers a wide variety, covering Western, Chinese, and local dishes. Downstairs, the restaurant serves a full menu of Western and Central Asian cuisine. This is definitely my top choice for business or leisure trips to Bishkek, and I'll be staying here again.

Good hotel. Clean room. The mattresses have been replaced by soft on demand . The room is cool but the heater is worth it. Excellent breakfasts . Big pool , sauna and hamm are excellent. I liked the massage quality

I really liked the hotel. It was clean and cozy, and the breakfasts were good. It was conveniently located, within walking or bus distance of the city center. There were restaurants nearby, and the area itself was quiet and peaceful.

I stayed at the Orion Hotel Bishkek; overall, it's a very decent hotel, close to a true five-star standard. I liked the location in the city center, the comfortable and clean rooms, and the comfortable bed. The staff is polite and helpful. The breakfasts are good, with plenty of choice and everything fresh. The spa and pool are a nice bonus, especially after a long day of work. Among the minor downsides, in some places it feels a bit old and could use some updating. But overall, the experience was positive. I'd give it a 4.5 out of 5. I'd come back again.

The guy at the reception seemed unfriendly. We arrived an hour before check-in, he offered early check-in for $6 per hour. I don't know, maybe this is the hotel's trick to make money every hour. But it immediately put us off. If the room is free, why not check in your clients an hour earlier? Overall, the room is large, everything works properly. We were there for one night and it was enough for us.

The room was quite small for the price, leaving little room for movement. Booking via Ctrip was very convenient. The hotel is conveniently located, and the local restaurants are reasonably priced.