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Hôtel les Sources des Alpes
4.4/537 Ulasan

Hôtel les Sources des Alpes

Leukerbad|2.36km dari Gemmi Pass
Sad to share that what used to be a proud, classic 5-star Swiss hotel experience now is reduced to an overpriced mediocre experience, at best. Through my stays during the past 15 years, I have witnessed a hotel fading to become a worn-down average 3-star hotel without proper staffing or attentive service, but fighting to stay in the five star range – at least when it comes to pricing. How about a 40$ simple gin & tonic in the bar? After you had to walk over to the front desk so they could try to locate a grumpy bartender. Twice! Breakfast was slow, even we were the two only guests. Ordered fried eggs and it took at least 15 mins for them to produce it. Coffee was semi-cold all three mornings. In general, the staff has severe problems communicating in English, so expect confusion and misunderstandings. If you are sensitive to mold, well, you should definitely choose another hotel. The pictures speaks for itself, this is next to the bed. In general, the lack of maintenance of the hotel is very visible. If you try the outdoor pool, look out for screws in the deck which have popped out everywhere. The so-called Turkish sauna barely broke out a sweat, and the ceiling was black of mold. Leukerbad is quite hilly, so dragging your luggage around is not ideal. We therefore ordered transport by the hotel minivan at 8:30 to the bus station the day before departure, to make our connection for journey back home. The transport was confirmed twice by the front desk. Checked out at 8:15 and sat down waiting for the transport, nobody came at agreed time (come on, this is Switzerland, right?), minutes went by, our bus was departing soon, went to ask the front desk, she was sorry, but the portier had took off with the van filled with luggage for a group that was departing later. No one could not drive us. She had no other suggestion, so instead of calling a taxi or try to help us in another way, she just continued doing nothing and yelled it was not her fault. We ended up running through the town with our bags and made our connection in less than a minute. A good advice; pick another hotel in otherwise amazing Leukerbad. Les Sources Des Alpes can no longer defend their stars – neither price. A 3-star at best.

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Lihat Ulasan Tetamu untuk Hotel di Leukerbad

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Hôtel les Sources des Alpes
4.4/537 Ulasan
Sad to share that what used to be a proud, classic 5-star Swiss hotel experience now is reduced to an overpriced mediocre experience, at best. Through my stays during the past 15 years, I have witnessed a hotel fading to become a worn-down average 3-star hotel without proper staffing or attentive service, but fighting to stay in the five star range – at least when it comes to pricing. How about a 40$ simple gin & tonic in the bar? After you had to walk over to the front desk so they could try to locate a grumpy bartender. Twice! Breakfast was slow, even we were the two only guests. Ordered fried eggs and it took at least 15 mins for them to produce it. Coffee was semi-cold all three mornings. In general, the staff has severe problems communicating in English, so expect confusion and misunderstandings. If you are sensitive to mold, well, you should definitely choose another hotel. The pictures speaks for itself, this is next to the bed. In general, the lack of maintenance of the hotel is very visible. If you try the outdoor pool, look out for screws in the deck which have popped out everywhere. The so-called Turkish sauna barely broke out a sweat, and the ceiling was black of mold. Leukerbad is quite hilly, so dragging your luggage around is not ideal. We therefore ordered transport by the hotel minivan at 8:30 to the bus station the day before departure, to make our connection for journey back home. The transport was confirmed twice by the front desk. Checked out at 8:15 and sat down waiting for the transport, nobody came at agreed time (come on, this is Switzerland, right?), minutes went by, our bus was departing soon, went to ask the front desk, she was sorry, but the portier had took off with the van filled with luggage for a group that was departing later. No one could not drive us. She had no other suggestion, so instead of calling a taxi or try to help us in another way, she just continued doing nothing and yelled it was not her fault. We ended up running through the town with our bags and made our connection in less than a minute. A good advice; pick another hotel in otherwise amazing Leukerbad. Les Sources Des Alpes can no longer defend their stars – neither price. A 3-star at best.
Hotel Quellenhof Leukerbad
4.5/534 Ulasan
A very relaxing stay is guaranteed. The hotel has all amenities to make the time spent there relaxing. My wife and I have been there near end November at the very low season. We might have been the only guests, the restaurant was closed for one more week. without even asking, we got a free upgrade from a regular room to a suite with 2 balconies, mountain view, 2 bath rooms and a living. Marvelous! The breakfast also was ample and delicious. From a former sojourn I remember that the restaurant is also really nice and offers a variety of good food. The hotel Quellenhof i(nn at the source) is located 2 minutes across a walkway from the public bath institution alimented by a natural hot spring where you can easily swim in a large open air pool if en when it snows, which makes it very charming. The hotel uses the same parking facilities as the bath.Entrance far away, no traffic noise even more so as the is no road close to the hotel. A good choice!
Hotel Dala
4.4/59 Ulasan
Als Paar geniessten wir drei Nächte im Hotel Dala. Es ist uns folgendes aufgefallen: sehr nettes Personal, erstklassiges Frühstück mit Saisonalen Früchten und Käse vom Dorf, Liebevolle Betreuung an Ort, ruhig geschlafen und sofort löslichen Kaffee im Zimmer. Wir können das Hotel weiter empfehlen. Es hat von unserer Seite her an nichts gefehlt, wir kommen gerne wieder wenn wir in der Nähe sind. Die Gastgeberin hat sich für jeden einzelnen Gast Zeit genommen und das Gespräch geführt, sie konnte uns Empfehlungen angegeben die wir besuchen können. Auf diesem weg möchten wir uns für diese tolle, freundliche und sympathische Gastgeberin bedanken und wünschen ihr weiterhin gute Geschäfte.
Thermalhotel Regina Terme
3.4/527 Ulasan
A notre arrivée on a été rappelé à l'ordre que nous devions payer un parking + ou - cher selon ou on laisse la voiture ! La piscine n'invite pas à la baignade, l'eau y est verte et nauséabonde ! nous avons renoncé au SPA ( il fallait payer en +) et que dire des chambres....elles sont grandes et spacieuses, mais: moquette tachée, bugs écrasés sur les murs, le sol de la terrasse éventré. La literie est bonne, mais il a fallu du temps pour se doucher, il n'y a aucune pression dans la douche...point très positif, le petit déjeuner est très frai bon et varié Il faudraitpas grand chose a cet hôtel pour qu'il redevienne un bel hôtel, mais c'est vraiment l'Overlook hôtel de Shinning....
Le Bristol Leukerbad
4.1/553 Ulasan
The property is well located within the beautiful village of Leukerbad. Great pool and surroundings, perfect for hiking and relaxing, close to the thermal baths and to all facilities & restaurants in the town. The room was clean, comfortable, and while the bathroom was VERY small, it had all the necessary facilities and was clean. If you’re in Leukerbad to enjoy hiking, bathing, tanning, or simply hanging by the pool, it’s a perfect hotel. If you’re looking for a place with charming and forthcoming 4-star service, then you can forget this place without a second thought. My daughter has Crohn’s disease and cannot eat solid food. We had reserved a family room for 4 including breakfast. Upon arrival we asked if we could remove one BF from the bill, as my daughter wouldn’t have any: That wasn’t possible. We asked if we could benefit from any alternative offer (even a drinks voucher for the bar would have been nice). We were told “No, can’t do anything, my hands are tied!” – by whom I wonder? You have to book the restaurant for the evening. Having had a tiring drive with 2 young kids, we pre-booked the table and ordered the food for 7pm, we arrived at 7pm, the place was nearly empty, the food arrived at 8pm… my kids were already waning. The food was mediocre at best (even in Switzerland I’m not used to pay 130 Fr. for tiny portions of deep-frozen food). At 9pm we asked for the bill, and were told “You have to wait”. So we decided to leave and put our kids to bed instead. Even with the tired kids in tow, the waiter shouted after us “can’t you just wait 10 minutes?”… by now the place was totally empty… why? Spending some time at the pool with wet hair, my daughter asked if she could have more conditioner. We were told “No, only 1 per person per stay”… of those tiny tiny bottles… why? At least as we checked-out, the annoyed front office employee didn’t ask us if we enjoyed our stay (smart move there). And as we left the hotel for the last time before driving back home, an employee we had never seen before left us with these beautiful last words: “THAT’S THE DOOR!” (I’m not kidding)… Now, I understand the hospitality sector is in crisis because of a lack of schooled personal, but the lack of charm of the hotel staff (apart from a young lady at breakfast and a friendly young man in the restaurant) was almost comical.
De France by Thermalhotels
3.4/528 Ulasan
I have been in Hotel De France few weeks ago with my wife and my child. The staff was amazing and the hotel is definitely comfortable, very close to city center. Walliser Alpentherme Spa was spectacular. I really hope to visit this hotel again.

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