Hotel berhampiran église Sainte-Famille, Liege

I stayed here for 2 nights and what a lovely place it was. Right opposite SNCB Liege Guillemins station so super easy to get to and there are a few places to eat and drink around the hotel so no problems there. Breakfast was fine and filling and also there are a number of local buses stopping at the transport hub over the road. A nice spot indeed and clean and comfortable.

Petit séjour dans ma ville natale et superbe découverte de ce petit hôtel de neuf chambres dans un bâtiment datant du XVIII siècle vaut le détour, endroit sympa et atypique pour celui qui apprécie les bâtiments anciens, vielles pierres et bâtisses d’un autre temps, c’est endroit est fait pour vous. Avec tout le confort pour un agréable séjour. Je recommande pour les personnes nostalgiques qui ont envie de vivre une expérience différente des grands hôtels. Merci à Monsieur BENOÎT pour son accueil, gentillesse et disponibilité dont il a fait preuve. Je vous souhaite le meilleur pour la suite. Bien cordialement. Philippe.

We reserved a standard room with breakfast and boy did we like. The room was very spacious and we got access to the spa. The Breakfast is fresh. A lot of variety and we loved every minute of it. A must stay. The spa was nit the biggest but fun when you want to relax after a day of shopping. Spa is open from 8 am till 10 pm. Bath robes and slippers are provided in the room. The hotel is situated 10 min walk from the old town.

We had booked a suite to see what the best possible experience in YUST could be. We were lucky to do so. The room had a quite luxurious feel to it, with some cosy elements like the curtains around the bed, that in combination with the turning TV could make the bed feel like a private cinema! The cleaning was oke and all necessary kitchen tools were available. Unfortunately it was too cold to use the rooftop, and the city construction works around the building make the parking a bit difficult to find. All taken into considerations, I would recommend!

Awesome service with great room service food options. Clean room!

For the price I paid for my room, I expected a LOT more. I travel a lot and very often around Europe and the USA and this hotel is one of the worst value for money hotels I have had the misfortune to experience - you are charging PREMIUM prices for dark, miserable rooms where I even had to cliimb upstairs to go to bed. The bed was on a mezzanine where I had to stoop to avoid banging my head on the ceiling as I am a tall man and the polished wooden stairs made me feel very anxious that I would slip going down them especially in the middle of the night. The coffee cups were damaged (chipped) and you have the AUDACITY to offer cheap recycled toilet paper in a a dispenser that I have only seen in the cheapest BUDGET hotels!!! Not even a roll of toilet paper!! Cheap single sheets from a plastic holder!!! And you charge €184 per night for THIS?? It is ABSOLUTELY SHAMEFUL. I am not happy AT ALL with paying such a high price for an overnight stay . You should be charging HALF the room rate. Unfortunately I had no time to ask for a better room or a refund as I had an evening engagement in Verviers but I will not be staying in your hotel again. Whilst the woman on the checkout desk was apologetic and offered me contact details for your customer care team for a future stay in one of your hotels in the region, this is not going to happen as it will be at least a year before I return to Verviers/Spa and I would have preferred a partial refund instead. I most certainly will not recommend your hotel based on this experience. A refund of at least 1/3 of the price of my stay would be helpful but I suspect that is not going to happen.