Hotel berhampiran Madmusee, Liege

We had booked a suite to see what the best possible experience in YUST could be. We were lucky to do so. The room had a quite luxurious feel to it, with some cosy elements like the curtains around the bed, that in combination with the turning TV could make the bed feel like a private cinema! The cleaning was oke and all necessary kitchen tools were available. Unfortunately it was too cold to use the rooftop, and the city construction works around the building make the parking a bit difficult to find. All taken into considerations, I would recommend!

Petit séjour dans ma ville natale et superbe découverte de ce petit hôtel de neuf chambres dans un bâtiment datant du XVIII siècle vaut le détour, endroit sympa et atypique pour celui qui apprécie les bâtiments anciens, vielles pierres et bâtisses d’un autre temps, c’est endroit est fait pour vous. Avec tout le confort pour un agréable séjour. Je recommande pour les personnes nostalgiques qui ont envie de vivre une expérience différente des grands hôtels. Merci à Monsieur BENOÎT pour son accueil, gentillesse et disponibilité dont il a fait preuve. Je vous souhaite le meilleur pour la suite. Bien cordialement. Philippe.

Awesome service with great room service food options. Clean room!

Για τα χρήματα του καλό είναι. Το προσωπικό στην υποδοχή πολύ καλό και ευγενικό, πρόθυμο να μας βοηθήσει σχετικά με την περιοχή. Το δωμάτιο σχετικά καθαρό. Υπήρχαν 2 πετσέτες βέβαια σε ένα τρίκλινο και η θέρμανση ήταν κλειστή όταν μπήκαμε μέσα στο δωμάτιο. Θα το πρότεινα σε κάποιον που δεν θέλει να δώσει πολλά λεφτά για διαμονη.

For the price I paid for my room, I expected a LOT more. I travel a lot and very often around Europe and the USA and this hotel is one of the worst value for money hotels I have had the misfortune to experience - you are charging PREMIUM prices for dark, miserable rooms where I even had to cliimb upstairs to go to bed. The bed was on a mezzanine where I had to stoop to avoid banging my head on the ceiling as I am a tall man and the polished wooden stairs made me feel very anxious that I would slip going down them especially in the middle of the night. The coffee cups were damaged (chipped) and you have the AUDACITY to offer cheap recycled toilet paper in a a dispenser that I have only seen in the cheapest BUDGET hotels!!! Not even a roll of toilet paper!! Cheap single sheets from a plastic holder!!! And you charge €184 per night for THIS?? It is ABSOLUTELY SHAMEFUL. I am not happy AT ALL with paying such a high price for an overnight stay . You should be charging HALF the room rate. Unfortunately I had no time to ask for a better room or a refund as I had an evening engagement in Verviers but I will not be staying in your hotel again. Whilst the woman on the checkout desk was apologetic and offered me contact details for your customer care team for a future stay in one of your hotels in the region, this is not going to happen as it will be at least a year before I return to Verviers/Spa and I would have preferred a partial refund instead. I most certainly will not recommend your hotel based on this experience. A refund of at least 1/3 of the price of my stay would be helpful but I suspect that is not going to happen.