Hotel berhampiran Marina Rinaldi, Liege

Awesome service with great room service food options. Clean room!

Superb location, opposite the station... Great base for coming and going on various train trips. Large, comfortable room, very clean, and a kettle, not always found in European hotels. Only improvement would have been a mini fridge for keeping drinks cold in the heat! Staff always friendly and helpful, and it had a lovely relaxed feel to it. Selection of bars and restaurants within a few steps, and a handy Carrefour express next door for supplies. Would definitely stay again if in the area.

I stayed one night in a business room. Room looked like the picture, so it was nice and clean. Staff was nice, i could leave my trolley while I was visitng the city. Location is in front of the main train station, so very good in case you need to take an early train in the morning. I personally found the room very noisy...noise from the street (buses, etc, even if I was not on the side in fron of the station) and from the colling/heating system...thsi last one really never stopped (even if I didn't turned it on). I used ears plugs but still I could hear everyting. I mentioned this a the reception as I clearly asked for a quiet room at the moment of the reservation and this room supposed to be quiet (the first one they proposed me it was almost in fron of teh elevator so prefered another one) but considering also the location I don't think it is possible. I give average as evaluation because of the staff, the possibility to leave my suitcase and the location good as I needed to take a train in the early morning but as I mentioned for comfort I would give a very low evaluation unfortunately because of the noise.

For the price I paid for my room, I expected a LOT more. I travel a lot and very often around Europe and the USA and this hotel is one of the worst value for money hotels I have had the misfortune to experience - you are charging PREMIUM prices for dark, miserable rooms where I even had to cliimb upstairs to go to bed. The bed was on a mezzanine where I had to stoop to avoid banging my head on the ceiling as I am a tall man and the polished wooden stairs made me feel very anxious that I would slip going down them especially in the middle of the night. The coffee cups were damaged (chipped) and you have the AUDACITY to offer cheap recycled toilet paper in a a dispenser that I have only seen in the cheapest BUDGET hotels!!! Not even a roll of toilet paper!! Cheap single sheets from a plastic holder!!! And you charge €184 per night for THIS?? It is ABSOLUTELY SHAMEFUL. I am not happy AT ALL with paying such a high price for an overnight stay . You should be charging HALF the room rate. Unfortunately I had no time to ask for a better room or a refund as I had an evening engagement in Verviers but I will not be staying in your hotel again. Whilst the woman on the checkout desk was apologetic and offered me contact details for your customer care team for a future stay in one of your hotels in the region, this is not going to happen as it will be at least a year before I return to Verviers/Spa and I would have preferred a partial refund instead. I most certainly will not recommend your hotel based on this experience. A refund of at least 1/3 of the price of my stay would be helpful but I suspect that is not going to happen.

We had booked a suite to see what the best possible experience in YUST could be. We were lucky to do so. The room had a quite luxurious feel to it, with some cosy elements like the curtains around the bed, that in combination with the turning TV could make the bed feel like a private cinema! The cleaning was oke and all necessary kitchen tools were available. Unfortunately it was too cold to use the rooftop, and the city construction works around the building make the parking a bit difficult to find. All taken into considerations, I would recommend!