Hotel 4 bintang Lille yang Popular

Initially thought this would be a typical budget hotel , however it exceeded expectations. Our rooms were immaculately clean and the bed was comfortable . The shower was great and toiletries were provided. We opted for the breakfast and were glad we had - a good variety of hot/cold options alongside warm bread and pastries. an efficient coffee machine helped !.The staff were super helpful and friendly I had charging problems with my phone and one of the staff loaned me her iPhone charger which was well over and above what she needed to do. The hotel is conveniently located to station , old town and it was great value when bought as part of Eurostar package

The location was very convenient for train travelling. I arrived next door at Lille Europe and continued the next day to Lille Flandres station. Walked to both. The hotel is also working a very nice walk to city centre. Very safe and lively walk. The Westfield shopping mall is nearby so shopping is made easy. Large mini suite. My son travelled with me so we had the small bed made out, but still had plenty of room. Only thing are that the bathroom and toilet room seem prefabricated and are kind of wonky (though very functional. My son felt they felt as if we were in a train bathroom. All and all, very nice. *we did not eat at the cafeteria (it is not a restaurant, really).

It was an enjoyable stay but not exactly up to the standards of a 4 star hotel or the standards of other Mercure hotels I've stayed in. The location is excellent for getting around and the room was nice and spacious (the bathroom in particular was very big!). However the interior of the hotel felt a little run down, especially in the corridors, and needs a bit of care and attention. The TV also didn't have any channels available... The big priorities for me with a hotel stay are the shower quality and noise levels, both of which were not great. The shower was a bit of a trickle so not particularly great and there was a fair amount of noise from other guests chatting and slamming doors which traveled to my room and disturbed my sleep. I also didn't receive any member benefits which I've had in other Mercure hotels. Staff were friendly and cleanliness of the rooms was great so an overall nice stay but felt much more 3 star than 4. There were also some green initiatives which didn't make sense; no bottles of water to save on single use plastics and instead (very small) paper cups; surely cups that end up soggy after a few uses are also wasteful and contribute to deforestation? When I stayed at a Mercure in Berlin, they offered complimentary still and sparkling water in glass bottles which you could then take to the bar and refill which feels much more sustainable.

The hotel is excellently located opposite the main train station where the Eurostar arrived. The area was very quiet and also within walking distance to pretty much everything we needed to see so we walked everywhere and never needed public transport. The lobby of the hotel is cosy and very welcoming and the people at reception were friendly and very accommodating. The room was nice and the beds very comfortable. We didn’t have breakfast at the hotel so cannot comment on that but we enjoyed our stay and would stay here again.

🚗 Pengangkutan: Lille tidak besar, jadi pengangkutannya mudah, terutamanya kerana pelbagai restoran di hotel ini sangat mudah 🧹Sanitasi: Bilik kemas dan bersih 🍃Persekitaran: Persekitaran persekitaran selesa, semua restoran dan kedai utama boleh dikunjungi dengan berjalan kaki 🔔Perkhidmatan: Kakitangannya mesra dan bertimbang rasa

Hotel yang sangat bagus dengan sambutan yang sangat mesra, suite ini sempurna dengan jakuzi, bar mini penuh dengan produk tempatan, dan diletakkan di pusat bandar Lille, terdapat hanya kelemahan kecil pada tingkap di mana paras penebat tidak sangat atas tetapi Segala-galanya adalah sempurna

We were assigned an accessible junior suite though we didn't request an accessible room.. The bathroom was half finished and the wiring was not completed with the switches for the separate toilet and bath located in the doorway. There were signs pasted on the door to the toilet and the door to the shower stating that the hotel offered its apologies for the inconvenience! There was a workman's support pole found under the sinks which had to be removed by the technician when we complained. There was not a single hook, clothes stand, towel rack or rail anywhere in the bathroom, toilet or room. The hotel staff explained that they would send a technician a second time to drill hooks in the bathroom, we didn't bother since we were staying only 2 nights and didn't want the dust. The shower glass in the shower stall could not contain water within the stall and the floor became wet after we showered. Location wise the hotel is perfect and the staff were polite. Breakfast was a mix of hot cooked food and the usual cold cuts, cheeses, breads, yoghurt, fruits and juices. The breakfast room changes to a bar at night which serves affordable and nice cocktails.

We stayed here in order to go to a game at the Rugby World Cup, while this was on they tripled the charge for an overnight stay but this is true of hotels in all cities hosting an event so it was expected. The hotel is in a good location just a short walk from the old town and many bars & restaurants. There's also a supermarket around the corner for beer/wine (there's a fridge in the room) or snacks. It's also not too far from the Eurostar station which you can walk to or take the metro. The format of the bedrooms seemed to vary depending on the location, ours was on the 4th floor and had a separate shower in addition to the bath but it had no room to store flat clothes, there was only hanging space. Rooms on the 2nd floor only had a bath with a shower outlet but plenty storage room for clothes. Regardless our room was clean, quiet, well decorated and had a comfortable bed - nothing at all to complain about. It also had a safe, a large flat screen TV and good wi-fi reception. The staff on reception and in the bar were friendly and helpful. The bar was very busy while we were there but they managed to cope very well with the number of orders for both drinks and food. Drinks were on the expensive side but this is true of most hotels. Breakfast was a bit disappointing in terms of variety and quality (especially the hot items) but the bread was fresh and there was some fruit on offer. There is a courtyard area where you can sit outside in addition to the bar/breakfast areas and we found this a convenient place to sit on the last day while we were waiting for transport to go home. As it is close to Flanders we took the opportunity to book a private WW1 battlefield tour which we enjoyed. If we decide to return to do a similar tour we will certainly stay at this hotel.

We had 2 separate stays within 10 days. We had a nice first stay. Unfortunately, the second stay was very disappointing. During the second stay, we had reserved 2 rooms. When we arrived, we were not able to unlock the doors with the keys provided. We were given a new key for one room but the other lock was broken. No other room was offered; just an assurance that the lock would be repaired. The second room was dirty - the bed was made but the floor was covered in food particles and a sticky red substance, along with bits of trash around the room. We had to put all our bags into one room while waiting for a new, clean room. The lock was never fixed for the first room. Our family members in the other room had to have an employee from the front desk go up to the 4th floor with them every time they wanted to enter their room - for their entire 3-night stay. The air conditioning was not operational and it was uncomfortably warm every night. We left the one working window open, causing us to be awakened all night by the partiers below. We were told we would receive free parking for our rental car for one night as compensation for our poor experiences. This did not make us feel compensated for all the inconveniences we experienced during our stay.

The hotel was perfectly positioned for visiting my son who lives opposite top of road on rue de gand. Room was just what we needed and bed very comfortable. Breakfast wasn't great as the food was almost cold and 27th Dec, morning breakfast was like a tsunami of people! Hubby didn't even get a breakast and we couldn't get a hot drink either as the dining room was chaos. Not really the fault of the hotel as its the holiday period and everyone came to eat at the same time. Reception staff were very friendly and the hotel clean and tidy. I'd stay here again as its so handy for visiting. Lille is beautiful and the people are so helpful as my French is awful and my son not always on hand to help me out.