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L'Hermitage Gantois, Autograph Collection
4.2/567 Ulasan

L'Hermitage Gantois, Autograph Collection

Lille City Center Lille|0.89km dari Porte de Roubaix
I wanted to love this place. I didn't. The valet parking is 40 euros a day, the rooms are also pricy, the location isn't fantastic ... there are very few restaurants or bars within easy walking distance and there are roadworks in front of the hotel and throughout Lille, from what I saw, making getting around difficult. The rooms lack natural light -- there's no view and you can barely see the sky. The lighting in the room we had was very poor, especially in the bathroom. The carpet was orange, *****ed and worn and stained, the lampshades were wonky, the bathroom very dated. And, although there were high-end toiletries in the room, there was no conditioner, something most guests won't realize until they're in the shower and halfway through hairwashing. There was no coffee maker in the room, only instant coffee and nothing to actually stir a cup of coffee with -- it was either use your finger or the end of a toothbrush. It was very cold when I stayed in Lille and I was perpetually cold in the room itself, despite the heat being up to 22 C. On the upside, the pool was good, though towels not entirely easy to find. I would like to say good things about the staff on the front desk, who were welcoming and exceptionally helpful when approached about the issues I mentioned above. They offered a couple of room choices to try and improve the outlook from the windows and were gracious when I flagged up the toiletry and coffee issues. The bar/lounge area is very pleasant, the piano player great, the bar staff friendly. I had some fish and a risotto to eat in the bar and the food was excellent. This is a quirky property with an immense history, which I certainly appreciated. The staff made the stay, but I wouldn't select this particular property again.

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Boa Hotel
4.4/576 Ulasan

Boa Hotel

Lille City Center Lille|0.27km dari Porte de Roubaix
I arrived at this hotel durong the heat wave in June '22 and selected it because TA showed it as the top hotel in lille, with AC. During check-in, no mention was made about the AC not working. Upon entering the room, I saw a fan on full speed in a hot and muggy room. The AC control is there, but it has no power (like a prop). I asked reception to switch it on, but they said the AC had broken that morning and will be replaced on the day that I'm leaving (what a coincidence). I attempted to stay in the room but it was awful. The outisde temperature was 35C and the energy from the fans just made the room warmer. There was no restbite. I began looking at reviews and saw that people had made comments over the past year about no/broken AC. I approached the reception and challenged them about the AC being broken that morning even though reports say this has been an ongoing issue and he smiled and admitted that it hadn't been working for a while. This is false advertising! In addition to this, i found the cleaners pass within my bed sheets. (Picture attached). This opens every room in the hotel and i tried it on my door and on a room which i knew was vacant! Imagine had this gone into the wrong hands. I handed into reception who were apologetic and said the employee had left a few days before. I guess they dont deactivate employee passes 🤷‍♀️ I could only stay here for one night, i booked my remainding stay in the BW voyageur instead (a much better hotel, for a cheaper price) and I'm fighting to get my money for false advertising, which I am winning! In summary, do not stay here. I doubt they ever had AC and will lie about it. They cannot be trusted.

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Lihat Ulasan Tetamu untuk Hotel di Lille

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Hôtel Saint Maurice
3.8/572 Ulasan
Lille City Center
Whilst I appreciate that the city was busy with visitors for the Rugby World Cup going on over the weekend, the room was very basic and the price paid for just a bed (didn't include breakfast) was rather steep. The staff at the hotel were very pleasant and helpful when they could - parking was in a nearby multistorey which was difficult to find within all of Lille's one way streets! Location wise - very good, right in the centre of the city, very close to Lille railway station. But the hotel is rather in need of a serious make over, it is decidedly run down and whilst comfortable enough, maybe it's rustic charm is what people like! Overall, yes it was fine but the price just for a bed for a couple of nights ... might not be for me to come back again.
Hotel de La Treille
4.1/536 Ulasan
Lille City Center
Arrived Friday evening a very pleasant welcome from the receptionist who remembered that I made a special request for a room without a sloping roof. Our room was at the back of the hotel, it was small, although the bathroom was a reasonable size but rather dark, there was some noise from an adjacent bar but it didn’t really bother us.. it was very warm.. no air conditioning but you could open the window, however in doing so it allowed mosquitoes into the room so my husband and I ended up with a few bites, not very pleasant. When I mentioned this to the manager he was very unsympathetic and said it was due to the weather ! We were asked on arrival if we wanted our room cleaned during our stay (environmental ?) we said yes just the once, we were given extra towels, bins emptied, carpets vacuumed, some of the dirty towels were still left in the bathroom, coffee cups and glasses not washed, coffee and water bottle not replaced. There’s a good selection for breakfast and it’s in a great location, could be a lovely hotel with a little more attention to detail
Hôtel Barrière Lille
4.5/571 Ulasan
I must admit - seeing some less than stellar reviews, I came very close to canceling my reservation and going with another hotel. I am glad I did not. Honestly, I am not sure why there are complaints as if everyone is perfect. The hotel is great! Beds comfortable, showers clean, views beautiful. AC works nicely. Any time I asked for help - Ambre and Nicolas were super helpful. Whether changing my room due to proximity to the elevators, to just simple reservation help in the city - they did above and beyond. And every day greeted me with a polite smile. What else can one ask for? Meals - breakfast and dinner buffet is very nice, with wide variety of food. For those complaining, my recommendation - there is SO MANY DIFFERENT CHOICES! Do not concentrate on a few you did not like, concentrate on ones you did. After all, this is what buffets are about, right? CHOICES!. They even have Big Green Egg, and they smoke delicious meat on it, from sausages to salmon! Location - a great location, close to train station and walking distance to museums, park, old city. Room Cleaning - sometimes I would leave my ”Do Not Disturb” sign a bit longer. And they would still clean the room, and would not forget the turndown service - putting chocolate on a pillow, closing curtains. Loved it. All in all, I thoroughly enjoyed it. Thank you guys! Will definitely come back. I hope I get my 917 :)
Hôtel Mercure Lille Centre Vieux-Lille
3.9/578 Ulasan
Lille City Center
We chose this hotel as we wanted to be in the old centre of Lille for a short break, and the location was indeed excellent. However, for a four star hotel the room was very basic. We knew it would be small, and there was good air conditioning and a kettle which is always a plus. But there were no drawers or even shelves on which to put clothes, simply a small cupboard with half a dozen hangers on a rail. Also there was no desk or equivalent, simply a small rickety table on wheels. The fridge had the safe balanced on top of it within a tatty cabinet with the kettle on top. And finally there were no glasses or cups in the room simply 4 paper cups , surely a health and safety issue with boiling water from a kettle, and certainly not what one would expect in a four star hotel. All in all a very disappointing room for the price we paid.
Grand Hôtel Lille
3.9/568 Ulasan
Lille City Center
I used this hotel as we (3 middle aged blokes) traveled to Lille for the Rugby World Cup. I suspect if you travel at any other time you will get it significantly cheaper than we managed to but it was still reasonably priced compared to other hotels. Firstly the location is great, a 5 minute walk from the Eurostar, a 2 minute walk to the train/metro line & 2 minute walk to the city center which is full of bars & cafes. Check in was very smooth the staff were very friendly (as they were throughout the stay) & spoke in good English which was useful as my GCSE French is a long forgotten memory. You get a proper key & this can be left at reception when leaving the hotel to explore. We were on the first floor so used the stairs but there was a lift option if you needed it. The room was plenty big enough, I read other reviews saying they were small ours was fine. A double bed & a single with a small desk, plenty of space to move around. The bathroom too was plenty big enough for a weekend stay. The beds are on the small side & it was cosy sharing the double but it does advertise what size beds they offer so it’s not a complaint. The pillows are thin & even with the extras available in the room are a little uncomfortable. The bathroom is fine, we had a shower in the bath, my only complaint is that there wasn’t anywhere to attach it to the wall so you had to hold it & shower, this meant the water would spray across the whole bathroom is your aim was slightly off, we used a lot of towels just to ensure the floor was flooded. We’re all pretty heavy sleepers so didn’t hear too much noise despite being in the front of the hotel but I think it could be an issue if you’re a lighter sleeper. The plumbing is quite loud & when the room above flushed or used the shower it did sound like it was about to come through the ceiling but we didn’t spend enough time in the room for it to be a concern. Overall I think this is a good friendly hotel for those traveling on a budget in a excellent location for you to go off & explore Lille.
Hotel de La Paix
4/556 Ulasan
Lille City Center
The hotel is really well situated to explore all that Central Lille has to offer with the olde worlde cobbled stone streets that yield endless independent shops and the new Westfield shopping centre. Within walking distance of both Euro Lille and Lille Flanders railway stations and just around the corner from the Christmas market. Staff were friendly and helpful. Breakfast was busy and served on individual trays to your table along with additional items on the counter. We booked a double bedroom. Unfortunately it was not as described:- there was no in room safe and the bath/ shower combination was actually just a small shower cubicle in the small bathroom. The room was not as big as we are accustomed to with very little room around the bed. As we were there for only three nights we made the most of it and revelled instead in the beautiful city of Lille.

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