Hotel berhampiran FÁBRICA DE FIDEOS EL TRIUNFO, Lima

This is not a 5 star hotel experience. Clearly the rooms need some modernisation. There is for example only fans and no temperature control air con. Our bedroom only had one bedside table. When we changed rooms things didn’t work and we had to get them fixed. However staff were very helpful. The bed was comfortable and there was a good sized wardrobe and shower. We had lounge access which was a much smaller area than we are used to and served a very limited food and beverage selection, however Oscar was a great host and did everything possible to make our experience better. We went to the gym but a lot of the equipment was faulty. It is limited but one treadmill out of the three had a non functioning ramp. All of the cross trainers were not working properly. We also had a meal in the restaurant which was average but again friendly staff. Thank you also to Clara who realised our experience had not been great.

We had a recent weeklong stay at your hotel and it was delightful! The staff was so very helpful and kind and we could not have asked for more. Everyone went out of their way to make our event successful and we are so grateful. Thank you for your professionalism and your hospitality!!

We picked the hotel because it has triple rooms and it’s reviews. However it’s not the great hotel reviewed 2 and 3 years ago. The good points for the hotel are the employees especially Tanya. The hotel is very clean and the location is great. Breakfast is below par. Only one cup and one hand towel was provided to a room despite the fact that we were 5. The espresso machine did not have cup or capsules for use. No water bottle was provided. It feel management looked to cut cost were posible.

Excellent!!! At so many levels First: customer service is outstanding and honestly this is surpassed North America (specifically Canada). Friendly, professional and accommodating. They got us the room early -1:00 pm with special thank you to Diana who helped us with that and with late check out at 2:00 as our flight is quite late (11 pm). Room are contemporary, clean and spacious (Pullman became our favourite hotel chain). Once cute note: they had small bathrobe for our 5 years old 😍 We just arrived to this location and will update my review to reflect the area experience.

Reservé 2 habitaciones standard para año nuevo 2024, una con cama matrimonial para mi hijo y para mí, y la otra con 2 camas. Y al momento de la reserva especifiqué que necesitaba que estén una al lado de la otra, o exactamente al frente. Cuando hice check in, fuimos a las habitaciones y la mía era cama doble y encima no estaban al frente, felizmente la señora de recepción pudo solucionar pero estuvimos bastante rato esperando. Luego, a las 5y30pm aprox llamo a Room Service para pedir la cena de mi hijo, me contesta un chico y me toma el pedido. Pasa 1 HORA, llamo para saber cuánto más iba a demorar y un señor de restaurante de muy mala manera me dice que no tiene ningún pedido y que no era su problema porque él acababa de entrar a turno. Me pareció una pésima atención y pésima forma de resolver un problema. Obviamente tuve que volver a hacer el pedido y esperar más, pero dejó mucho que desear la respuesta de su personal del restaurante e hizo que me amargue el momento. Finalmente, en recepción a la hora del check in preguntamos si Room Service atendería normal hasta las 11pm, nos dijo que sí. Cuando nos fueron a dejar la comida de mi hijo, volví a preguntar al mozo y me dijo que ya no tomaban pedidos porque estaban con la cena buffet. Entonces nos iban a dejar sin cena a mi familia y a mí, ya que al estar con un niño pequeño él ya iba a dormir y yo no iba a poder salir al restaurante. Después de insistir, accedió a tomarnos el pedido pero tenía que ser en ese momento (siendo 7pm, comida llegó 7y20) y lamentablemente tuve que cenar comida fría ya que recién pude hacerlo después de dormir a mi hijo a las 8y30pm aprox. Realmente no volvería al hotel por tener tantas malas experiencias en 1 solo día de estadía.

Stayed for Easter with my bf, loved everything about Lima and this hotel. Location was optimal with the cutest shops street on the back, food was also great with diet friendly options for breakfast. I found this hotel to be very fun as every corner of this place contains tons of design details, the room was very comfortable with an amazing mattress and a much appreciated steamer, really enjoyed the rooftop pool. Everyone at the hotel was super friendly and would love to come back here anytime!

I really like this hotel. I had a room with two queens and the room was huge! This hotel is in the financial district. The tourist area is called Miraflores. This hotel is in San Isidro, a quiet affluent neighborhood. We walked to Miraflores (to and from the hotel is a long walk but we like that). Taxis are economical if you’d rather do that. The service is awesome and I especially want to call out Cesar who was extremely helpful, patiently explaining things to us and gave excellent directions in English!! The hotel has a breakfast buffet and it was a good spread. I recommend this hotel.

I've been manay hotels, buy I've never get the concierge service. Wonderful and really appreciate.

This Hampton in Lima’s reliable San Isidro neighborhood is a magnificent one for any type of stay. - Location: It’s within walking distance to many must-see attractions and must-eat restaurants, as well as to public transit. San Isidro is safe and reliable for a tourist or business stay. A nice pedestrian median on Av Arequipa, which forms the western border of the hotel, offers a great way to access Parque Kennedy and Miraflores (basically straight south). No walk is longer than 30 minutes. - Atmosphere: The Hampton touches I’m used to were evident here, but they were elevated and enhanced in such a way that only non-USA Hamptons can accomplish. Touch surfaces were absolutely spotless, and natural light always filtered into the lobby through the large, wrap-around windows on the ninth floor (yes, the lobby is high up!). The property is not huge, but it’s just perfectly compact. - Service: A strong commitment to customer service is very clear. I never encountered a passive or unhelpful member of staff. Everyone seemed to greatly enjoy their job, and that type of joy is infectious. I was also impressed at the level of detail the staff remembers from previous days and relays to the rest of the team—if I had an issue that could only be taken care of the following morning, the hotel wouldn’t forget; they would check on me first thing the next day and ask if and when someone could fix it. That’s expected at a Ritz Carlton, not a Hampton…but that’s the beauty of Latin America! - Room: My quarters were fresh, spacious, and as clean as a COVID-era hospital. Does this place EVER age?! It doesn’t seem like it! Everything I needed for my one-night rest was provided in my room. Soundproofing was not quite to my personal standards, but that’s ok. - Value: Value-wise, this hotel rocks. Even though I booked at a discounted rate ($40) through Go Hilton, the average price seldom exceeds $100. Budget-conscious travelers with a craving for earning points will love this Hampton. Plus, the free, hearty breakfast for all makes it totally worth it. While it isn’t luxury, nobody can go wrong with this wonderful Hampton. I highly recommend it.

Súper recomendable. El hotel parece recién reformado, bonita decoración, muy juvenil. Las habitaciones, funcionales, para uno son suficientes, cama cómoda, quizás justa de espacio la habitación, pero en mi caso, para descansar después del trabajo, fue ideal. Disponen de mininevera por si quieres guardar algo y caja fuerte. Las tarjetas de acceso ya son contact less y me agradó que el uso del ascensor solo se permita mediante tarjeta habilitada de habitación. El servicio muy agradable en todo momento. Aunque no tuve que hacer uso, dispone de gimnasio y sala de planchado. Yo diría que la situación es buena, en general San Isidro es un barrio tranquilo, aunque sí que está alejado de MiraFlores y la zona más turística, en ese caso no dudes en usar Uber, por ejemplo.