Ulasan Porto Greco Village Beach Hotel

We arrived at 2am Tuesday morning and the receptionist was very welcoming. We were taken up to our room and straight away we were confused and dissatisfied. This room was NOTHING like the pictures, in fact after checking the website we couldn’t even find this room that we were given. The room was dusty, the bathroom was outdated and not clean, the size of the shower head itself was just silly, and the shower gel in the dispenser was watered down. In the room itself, we were given a thin bed sheet and a mattress which was extremely uncomfortable to sleep on. The plug socket on the left hand side of the bed was hanging out of the wall and the AC unit had not been cleaned. It seemed as though this room had not been inspected/cleaned prior to us moving into it. We spoke with a gentleman at the reception about our room and how it was not like the photos on the website, and he said “that should be a very nice room, I have never seen it because I have only worked here 3 months but I’m sure it’s lovely”, he proceeded and said come back in the morning and you can speak with the reservation lady. Speaking with the reservation lady the next morning she told us “the pictures you are seeing are from the family rooms” this was a flat out lie, straight away we went directly to the website and choose our exact room but we was constantly made to feel like our points were not valid. We asked if we can see another room that we could move to that were inline with the expectations we had. The reservation lady brought us to a room which was smaller and what looked like our room we were already staying in (Pretty much a downgrade), so we refused this room. If we had seen first hand these rooms and this hotel before coming we 100% would not have booked this package holiday.This was mine and my parents first holiday together in 3 years. This was not 4 star… honestly it’s pushing 2 and half stars. Hotel grounds After noticing that no one actually cared about our complaints we tried to enjoy the hotel for what it was. This was a mistake and looking back I wish we flew home the night we arrived. There were 5 pools in this hotel, every single one was FREEZING. Even one of the bar staff would joke as to how cold the pools were. The upkeep of these pools is next to nothing, all round the edges was broken drains and dirt. Trying to find beds to lay on was extremely difficult because other customers would leave all their belongings on them for hours at a time and staff did not enforce the rules around reserving sun loungers. Furthermore the sun loungers were so dirty, the hygiene levels in this hotel made us so uncomfortable. We would constantly be walking around the hotel looking for somewhere to sit and relax. Luckily next to the hotel there is another pool that’s included and this area is less busy (pool/loungers still dirty and cold) but it was our only part we had an ok time. We would have sat on our balcony for majority of the holiday but the chairs are very un

The hotel is not recently renovated as it’s written on the web - standard rooms are not renovated and look much nicer on the photos than in reality. In reality, they are rather old and smelly, with tiny bathrooms, some on the ground floor below the road level. We booked 2 rooms, complained and agreed to move to one suite with 2 bedrooms, 1 bathroom and living room on the second floor and that was much better even though it was still standard, not renovated room. There were few surprises in our room and during our stay: no blackout curtains and wardrobe in one room, no chairs and clothes dryer rack on one balcony, ancient safe with the key (with additional charge!!!!!), no room cleaning on Sunday (reception told us it’s their day off??????? and this is the first time I heard that), lunch packages were a joke (water, banana and 2 peaches per person) and we ordered them a day before and still had to wait 25 minutes to get them! Reception staff are not very helpful or friendly. Cleanliness is OK. Food is good, something for everyone, but repetitive. Scorpio Beach Club as part of resort is great!

Really nice hotel ! Our room was very clean and the beds very comfortable and had a lovely view. Food was good , something for everyone. Bit disappointed with the drinks , not a wine or beer drinker and couldn’t have the cocktails as am allergic to citrus . Difficult to get a sun bed next to the pools . But was on the sea front so not much of an issue . Great location , sea ,shops, bars and restaurants on your doorstep. Staff were very helpful and friendly. Enjoyed sitting in the Scorpio Bar which was on the beach front . Overall a great hotel

The hotel and all staff were fantastic. They couldn't do enough to ensure our honeymoon was one to remember. From Swan towels with rose petals on our bed to the amazing food that they serve in the dining area. Beautiful clean rooms and pools with lovely music playing and terrace areas to sit and enjoy the beautiful views. Pool bars are superb and the staff that worked their made each day extra special. Sun loungers big and well maintained and the decor was beautiful. Thanks to all at Porto Greco Mr and Mrs Nevard xx

A complex of buildings catering quite a few people. Some buildings are older than others. They cope well at meal times, everyone knows what job they have to do so everything flows smoothly. The food is absolutely fine, there is something for everyone, freshly cooked. There are a few pools mostly small, very disappointing that they allow guests to leave their towels on the sun loungers even though they are still sleeping. We never found room at the main pool. The bars in the all inclusive are really good. The staff in general are all lovely, polite, helpful and hardworking.

We changed to Porto Greco last minute for a treat … But I just can’t understand how such a big resort has very little sunbeds? We got up at 5am one day to reserve the beds ( as everyone else was doing this )and they was already all reserved Some people Were leaving their towels on the bed for most of day without anyone returning Leaving people to sit on the floor. If you go across to another Hotel close by you can get a bed there but the pool doesn’t get cleaned there and the beds are mostly damaged. Scorpio is what makes this resort And the beautiful beaches But be careful when climbing down to the beach the steps are all broken and rottered

The room we had was nice and spacious. We had enough closet space and desk space where we could put our stuff. The bathroom was clean and everything looked good. The bed was a bit hard but it was okay for a week. The location is perfect because its close to the beach and the shops and the pools look great. We had a nice stay! Would recommend!

We spent 13 days in this hotel. The staff were friendly and always ready to help. Harris the bartender at the white rabbit made our stay more enjoyable by making delicious drinks. Top notch! The room exceeded our expectations, large with a fridge that works. The food was ok but the desserts - excellent. Comfortable sun beds. Lovely sea view from balcony of main restaurant. We also recommend pepper restuarant, the service as well as the food - great Neutral - No music during the day at the pools. Minus - all inclusive at the scorpio bar. Stay away, no respect for all inclusive people. Have I mentioned the best bartender Harris? He's a good guy Greetings Michal and Karolina

I spend a holiday at Porto Greco Village Beach Hotel in september 2024. It was a beautiful hotel complex, spotless clean everywhere and with the most friendly staff offering good service. One night we wanted to watch Netflix in the room and couldn't make the TV work. 10 minutes later a technician came and fixed it. Our room was spacious and modern with a nice little terrace. The room was cleaned and towels changed every time we put the cleaning sign out. The concept with small pools scattered around the complex was perfect for guests who does not find the concept of large groups of noisy playing kids appealing. There was also small beaches opposite the hotel where you could rent sunbeds for a reasonable price (-or arrive after noon when the money collector left). As some reviews point out the restaurant did not serve 5 star Michelin food, but considering the amount of people dining almost around the clock it was good plain fresh food and the buffet offered a large selection of different dishes. Along the beachside of Hersonissos only a short walk away from Porto Greco there is a lot of restaurants, partying and noisy nightlife . But if you prefer a more quiet holiday away from all this just stay at the resorts bars and restaurants.

What a nice place! We had a family room with 2 bedrooms and 2 bathrooms. It looked different to the pictures but since the Hotel has many different buildings it's just logical the Pictures in the ad don't show any possible room. Our room was really nice and quite big. As common in hot contries, it had a stone floor and thin linnen sheets. A warmer blanket was found in the wardrobe. 2 problems we had, it was the moskito season and the children got stung a lot. The Hotel staff was very helpful, giving us a moskito repellant lamp for the room and some soothing gel for the stings. The shower in the smaller bathroom had no wall or curtain, so the floor would get wet. But the floor towel was changed every day so it wasn't a big problem and we could still use the bigger bathroom to shower. The rooms were always clean and nice. No Idea what those complaints of others could be about. The hotel has 5 different pools, as usual in hot countiess, they are not heated. Great way to cool down when the sun is hot. We came in Oktober, the sea was quite warm, but the waves were so big that most of the beaches were wet. The kids had a lot of fun playing in the water wich is not too deep and despite the waves has no strong curtents. There are a few bays protected by stone barriers nearby, so bathing with no waves was possible as well. The hotel staff are just the best! They made wonderful Greek Mokka for us in the morning and always greeted the Kids in a special way. We arrived late in the evening so the first thing for them was to make sure we still got dinner, even after dinner time. We could ask for any help, they would do their best. The food was good, there was always a gigantic choice of salads, fruit, veggies and Greek specialties like Joghurt, olives, spices, cheese, sweets and cake. Breakfast was a huge variety of international tastes. Britisch, German, French and all in between. Lunch and Dinner always had different soups, fish, meats and veggies nothern and mediterranen style. There was always pasta and fries for the kids. Drinks were OK. There was a huge variety of non alcoholic drinks. Beer and wine were average but as expected for an "all inklusive" place, the coctails are not that good. No problem there, we don't go on vacation to get drunk. We would be happy to come back one day!

Another enjoyable stay at Porto Greco Village, I stayed at this hotel last year, and returned because it was such an enjoyable break. My holiday has been fantastic, the staff are very friendly & there to help with any questions & go out of their way to acknowledge the guests. The room was very clean, quiet & comfortable. The hotel is very clean & in good condition with comfortable seating in the bar/ reception area, & the sun loungers are of a very good quality. The food in the restaurant is well presented with lots of choice to accommodate all tastes. The pool area is thoroughly cleaned in the mornings & early evening to ensure that a day spent around the main pool area is very enjoyable. Special thanks to Maria on reception, Anna in guest relations & Ilias in the bar area for going the ‘extra mile’ to ensure I had a fantastic holiday. I am already looking forward to returning next year.

Hotel on the beach! We got the family suite (for 4 persons, 2 bathrooms) with sea view, which was very nice. No elevator to get to the room which was annoying. Clean room but after taking a shower the bathroom floor was all wet. Noisy restaurant. Average breakfast. Cleanliness in general is average certainly at the reception and the bar. I would rate with 3 or 3,5 stars, not 4.

Overall I would not recommend this hotel! The location of the hotel is lovely, it's right next to the town and its not far from a few other towns (Malia, Agios Nicholas, Herekloin) which is easily accessible via bus which we wasn't aware of until 4 days into the holiday! On the first night the AC was leaking so bad we had to turn it off, we complained the following morning and someone looked at it immediately however broke it even more so it didn't work at all. The hotel offered to change rooms however was downgrading the room from a double bed and 2 single beds to a twin room with sofa beds altho these rooms looked more updated than what we had! We was however impressed with how quickly the staff acted on the complaint and in the end we settled for late check out as compensation. The room was very outdated, the doors looked like they was breaking, light was comming In through the wooden slates on the main door! When we arrived the fridge had a massive sticky mark going down the door and this remained the same all holiday! The room does not get cleaned daily! We had to go to reception to ask for toilet roll as the cleaners just didn't come and when they did come the sheets didn't get changed they just made the beds. The floors was never swept, and it didn't appear that the bathroom was cleaned. The food was very repetitive to the point we began to make jokes on guessing what was for each mealtime and we actually guessed correctly most days 🤣 I'm not a fussy eater so always found something to eat but most of the time it was either cold or you had to wait for them to put more out! When I used the syrup for my ice cream there was ants in the syrup! The day after the same thing happened so I complained. They did change all the syrups that evening after but it wasn't long before the become sticky and horrible too. There's hardly any sunbeds available around the pools and tbh it's very unlikely you will get one which catches the sun as most of the sunbeds are in the shade. When we booked this holiday it said there was entertainment, a rooftop pool, hot tubs etc however none of this was the case. The hot tubs was empty, the roof top bar and pool was closed and there was no entertainment. We strongly belive we was mis sold this holiday and it was falsely advertised! It advertised a private beach, there is a tiny stretch of beach opposite the hotel however you have to pay for sunbeds. You get a free 15 minute message which is lovely! You also get 1 meal at the Al la carte restaurant but the options there is very slim I think you can choose from 5 options. Food was OK but no better quality than the main restaurant. The staff was nice and saved this review from being completely terrible! They are all a credit to the hotel!

Only bartender Adri is the best, very polite and smart. Nothing else ..the room full of mosquitos, smoke..The worst hotel ever have been. The recepsionist unpolite, harsh , the beach with payment extra..dont go there if you don't want a nightmare.