Hotel Romantik di Lingshui

烏蘭温泉度假酒店，我要給一個大大的贊！無論是硬件設施還是服務都堪稱一流！ 首先，它的地理位置優越，交通便利，酒店的車庫寬敞，對於自駕遊的客人來説是個福音。而且，酒店周圍步行五分鐘就能到達小吃街，各種美食應有盡有，吃到了正宗的陵水酸粉。 酒店的硬件設施絕對是一大亮點。房間超級大！寬敞舒適，裝修品位高雅，給人一種温暖、好像在家的裏感覺。。服務方面，酒店的工作人員熱情周到。前台服務熱情前台小哥哥陳少尉還有小姐姐符飄飄辦理入住特別耐心，免費給我們升級了家庭式的房間，有需求第一時間滿足。游泳池感覺還不錯，可惜下雨沒能去體驗，下次去一定要體驗一下。

When I’m on vacation I like the full package. It is a nice hotel with a lot of potential to be great but unfortunately the lack of good service and attention to details makes it an average hotel that I wouldn’t list as one of my favorites. Pros: - a self pay convenience store in the lobby and snack machines you buy things anytime -room has a whole fridge inside with a mini kitchen equipped with sink, microwave and hotplate ( really cool) -a toilet room separated from the shower -Nice swimming pool with depth getting over 1.2 Cons: -The only swimming pool for adults has sections of it we cannot use who knows for what reason - The aforementioned swimming pool closes at 12:30 and opens only at 4pm. (I would rather be at a hotel with a pool open the whole day) - the room description is garden view but is so sad to see they don’t care about growing a garden to actually make the view nice. There is a bunch of rocks. Disappointing -the staff gives you zero help with luggage. The guy at the door barely says hi to you and that’s about what you’re going to get even when struggling with your luggage The breakfast is ok. The room is spacious and comfortable. Long story short: the hotel is not bad. It has potential to be great, though. -

The hotel is in a very nice location as you have the beach, pier with lighthouse and boat harbour right on your door step. The room was clean and modern with good aircon. Good selection for breakfast items. Three swimming pools to choose from with loungers . The hotel could do with focusing on attention to detail and customer service to reach their stated 5 star rating. However the Overall the experience was good.

The room was clean, good view. Unfortunately, the beach has signs of no swimming allowed...so I wasn't impressed by that. The location is absolutely not very convenient to do anything else besides being in the hotel. The choice of food was very limited especially Western food. Also, no halal food or coucher food for other people that can't eat pork...no signs for Halal food. This is the Westin hotel, the waiters have no idea and couldn't help. The only time someone spoke English to me was during the buffet dinner. I came down to have dinner the second night and ask for some English speaking person to help me ordering halal food...the waiter said the manager wasn't there or the chef. I was very hungry and had no choice but to order anything so I can eat...I was really disappointed. Honestly for the price of this hotel I can get a much better service in Yalong Bay or Sanya. I hope the management can try to improve their service and provide a variety of western food and especially Halal and coucher food. You can expect people to pay that much for this Westin hotel and not eat what they need. So disappointed

We spent 4 nights at Raffles Hainan during Christmas holidays with my family and definitely it's the best experience we had in Hainan. We have tried several hotels in Sanya but none of them can be compared to Raffles. The resort is located in a privileged place, probably one of the few paradise left in entire Hainan. White and sandy beach, plus extremely clean. Before my arrival, I got in touch with the Spanish speaking manager, Joe Torres who made sure and went above and beyond to make sure my arrival was smooth and without any complications (Due Covid situation). Upon my arrival we were greeted by Joe Torres who arranged everything and promptly introduced our personal Butler, also named Joe. We had a fantastic room with phenomeal view to the sea, extremely clean, welcome decorations on our bed in Spanish (Nice and unique touch) and cute Christmas welcome amenities. The hotel looks in good shape even if it's already 8 years old. Breakfast was fantastic, probably the best I'ever had in Sanya with a wide selection of chinese and western options. My egg benedict was cooked on point and my daugther was delighted by the extensive pastry option. Also, big thank you to Jane & Eric, managers at the restaurant who took care of my dining during my stay. The lounge bar at the pool was my way to go when to have some food, for it's unique vibe and accessibility to the pool. I totally recommend their fried noodles and club sandwich. Quesadillas and tuna sandwich were not to my taste. Overall we had a fantastic christmas vacation with my entire family and thank the entire team at Raffles Hainan for make sure me and family had a smooth holidays. We will definitely come back and I totally recommend this place to those who look for privacy, quiteness and unique high end service.

設施齊全，衞生乾淨，樓下吃飯還是比較方便的，有免費的停車場，乾濕分離，服務熱情，店的位置也是容易就找到了。

這家公寓真的讓我又喜歡又歎息。 喜歡的是，公寓和温德姆酒店都在一個主樓。 同時享受温德姆酒店的花園、泳池、海灘。 我定的是海景兩室一廳一衞一廚公寓，設施還蠻齊全，有燃氣灶，有洗衣機，有有線電視，很有居家感。 所有窗户和陽台都可以看到無敵海景，這點非常滿意。 淡季的時候這一片真的非常的安寧。 離小赤嶺趕海點非常方便。 而且高層房間完全沒有黴味，床品也是非常乾淨衞生的。 缺點是，這一片屬於碧桂園早起歐式裝修風格，現在看起來整體就比較舊。 整套公寓衞生比較一般，細節上不能看。 有一些陳年舊漬沒有很好的處理掉。 真心建議店家好好維護維護。 服務比較熱情。 總體性價比還是非常高的。