Pengguna Tetamu
10 Mei 2024
Front desk were lovely, very helpful, very nice to have a porter take your bags to the room and had no expectation of a tip. Very refreshing to experience that (we did tip him anyway) Room and bathroom were very clean. Our room was very hot when we arrived and the Air Conditioning was not turned on, we asked at the front desk about it but we were told that they couldn’t turn it on. It seems that due to the time of year (March 21) it’s not normally hot enough to require it and it’s controlled in a way that they did have access to. They were very apologetic, suggested opening the window which we had done but since the sun was directly shining into the room it didn’t help, neither did closing the curtains. Overall though I couldn’t fault them the bar staff were also great, very obliging both on the evening of our arrival and the next morning for coffee’s etc. I would highly recommend this hotel, we were a group of 8 and everyone seemed pleased with their stay, no complaints.
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