Hotel Mesra Haiwan Peliharaan di Liverpool

If you want to conquer Downtown Liverpool by foot this Hotel is your perfect base camp. Located on Mount Pleasant the is a sight to reach whithin walking distance in all directions. The rooms are kept simple, but have everything you need. The staff is friendly and helpful, and although most of the guests are young travellers it is a quiet place, so you can have a good nights rest after your days on the streets of Liverpool. You should definitely start your day with a breakfast in the very uniquely furnished Restaurant/Bar. You'll be greeted by the most lovely Denise, who will fulfill your every wish. And while enjoying your coffee and planning your day you should ask her about the poins of interest wihtin the city. She may also provide some interesting facts about the histoy of the building you are staying at... you'll be surprised.

Great hotel, even better location in walking distance to shops bars restaurants docks ect.. was at front the hotel on 3rd floor only gripe is that the Celtic bar was open till 4 am with the loud music so we didn't get much sleep till gone 4!

Great hotel,staff were lovely,rooms were gorgeous,lively atmosphere around the hotel- would definitely stay again- ideal location fir an event at the M&S arena - Albert Dock x

This is an old grand hotel. Great location an easy walk to many popular destinations. The room is huge with high ceilings and the bed was comfortable. Please know that this hotel is huge and you literally have to walk around the halls to find an elevator. The furniture in the rooms needs some updating and the flooring in front of the elevators on each floor desperately needs renovation but this property overall is a good value.

Only 1 lift working so 5 minute delays most of time. Breakfast was 15 £ and had to wait for all the items to be available at same time.Meant I had to go up 3 times. When checking in got a double even though had requested a twin.Had to wait for lift and go back to reception. Took 15 mins. Overall haven't stayed here in about 15 years and looks like they have done Nothing with it in the interim.

I was very happy with my stay at this hotel, especially as my family and I were unfortunately left in the city after we missed our last train. The staff were very accommodating, and we were given a free upgrade to the executive suite after a mishap and explaining our situation. The room was absolutely beautiful, spacious, very well ventilated, and clean. The towels were extra soft, and there was more than enough to accommodate my family. We received cosy dressing gowns and slippers. We had extra pillows in the bed, and it was extremely comfortable. The bathroom amenities were divine, too. The shower room was a great design with very good lighting. The location was perfect, under a 10 min walk from Liverpool Lime St rail station.

Fantastic location. Excellent room overlooking the Albert Dock. Reception staff that served me were great. However, whilst I was able to check in slightly early, a family next to me were not given the same pleasant service I received as they were told they had to wait.

Great location. The rooms were small though and very noisy from above. Bathroom needed some work doing. Shower leaked from the hose and when you flushed the loo the water flew out onto the floor 😮 Friendly staff.

Great location, well furnished apartment. Would recommend and use again for a shopping trip or night out to Liverpool. Great value vs others in the area. Marked facilities low as it's an apartment so no on site facilities, however, parking was really easy and perfectly located and the apartment was fully kitted out. The staff on site were really friendly and helpful.

Since June 2021 I have stayed in 7 hotels/guesthouses across England and so I am well placed to compare the facilities and service we have experienced in this post-lockdown period. Three of these were booked through Secret Escapes and The Richmond was the first of these. I went with a friend for a 3 night stay to explore Liverpool. We had a decent deal so booked a double room each even though there was no single discount. First impressions were good as I had requested rooms near each other and we were actually the only 2 in a tiny corridor off of the main corridor. We found all the staff to be helpful and friendly. Breakfast was fine if a little chaotic – but this has been common to most of the hotels as they struggle with new staff after an exodus of the experienced staff. My room was comfortable and the bed was big. I am always concerned that the room should be well ventilated and not too hot. The air conditioning didn’t seem to be working but there were two big fans provided in the room and you could open the window. My friend reported that she found it difficult to sleep on the first night because of street noise but I had no issues with this. There is a night porter to let you in if you are out late – which you are bound to be if you explore the Cavern Quarter, and the hotel is well placed for this as everything is a walk away. My only problem was that the safe had been left locked so I couldn’t use it. I reported this to reception on the first day and was told a maintenance operative would see to it but nothing happened. I reported it again on the second day but with the same result so gave up after that. Liverpool itself is great.