Protea Hotel Livingstone

The staff was not very welcoming and friendly

What a fantastic Zambian welcome at Protea Marriot Hotel. From the lovely Ireen and Natasha at reception who were warm and interested in our adventures each day, to our spotless room cleaned by Forstina to great conversations and service from David, Raymond and Everisto to the plentiful and tasty cuisine provided by a team of excellent chefs …. I could go on and on - just wonderful service from every member of staff we came across!! Best 3 night break in a long time ; wonderful decor and ambience and world class service - you will be more than satisfied if you pick this hotel 10/10 and Zikomo

Review of Protea Livingstone, Zambia We stayed at the Protea Livingstone while attending a wedding, and overall, the staff was outstanding—accommodating, thoughtful, and incredibly helpful. The hotel is clean and well-maintained, with spotless rooms and immaculate public areas. However, a major issue was the air conditioning. It only runs for 18 hours a day, and the schedule varies daily. The AC was weak, keeping the room at an uncomfortable 80 degrees at best. Worse, it shuts off between 8am and 4pm, making it particularly challenging to get ready for the wedding. Given the extreme heat (over 100°F during our stay), I would have chosen a different hotel had I known this in advance. As a loyal Marriott customer, this was disappointing, and I would recommend considering other options if reliable 24-hour AC is a priority for your stay.

I brought two groups of friends this summer and the staff was great! Alex, a manager, did an excellent job taking care of all our needs. The breakfast is very delicious and the location is wonderful. We did have mosquitos in some of our rooms but they sprayed and brought us mosquito nets.

I had an OK stay here. Livingstone was lovely and relaxed. Hotel staff was kind and helpful. Only issue with the activity desk with their sort of aggressive payment requirements. Once I was late for the Botswana Chobe day tour (they had told me it started at 8, when it really started at 7) so I could not pay that morning and then they hounded me to pay in Botswana (at an inflated exchange rate) instead of waiting for my return to pay in USD which I had readily available in my room. That left quite a sour taste in my mouth.

I have never seen a hotel with such amazing showers. Just by themselves, they make a huge difference in the stay. In terms of location, you have hotels that are right by the river and have an amazing view that this hotel does not have, but for business this hotel was perfect. Staff was very nice and helpful, breakfast buffet is plenty, and internet was working as expected.

This hotel deserves to be 5 star. Their hotel staff was amazing. Very friendly and accommodating. They went above & beyond to make sure my trip was memorable. They even helped arrange transportation through Patrick, who was extremely reliable and professional. The on-site food was great too, and at a great price! Highly recommend this hotel to anyone visiting the area.

The entire experience was wonderful with exceptional staff service. From the warm welcome at reception to the great food and service of the restaurant and lastly a sad farewell upon departure. Please keep it up and hope to visit again soon.

Amazing friendly staff. We loved staying here and will be back. Food is pretty good. Staff were very helpful in arranging transfers and activities. Overall a really great experience. Can’t say enough about the customer service and how much we appreciated all of the wonderful people who worked at the hotel and treated us with such kindness and respect. This was also true of everyone we met in Zambia. We will definitely be back.