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Claverley Court Apartments Knightsbridge
4.2/521 Ulasan

Claverley Court Apartments Knightsbridge

London|0.4km dari Holy Trinity Brompton Church
The executive 1 bedroom room with a price 380£ per night didn’t match description and picture on the internet. The given room (703) was on the ground floor (what corresponds with the website description of the “deluxe 1 bedroom”). The given room didn’t fall under the category of “executive” at all. The only window in the bedroom opened into a narrow dark shaft, diameter 1,5 m, you can’t see even the peace of the sky, only 4 walls with loud ventilation installments. Their volume was loud even with the window shut, therefore it would be impossible to sleep in a room like that. It was also impossible to ventilate the bedroom with fresh air (the apartment smelt badly). The small window in the living room looking out at Harrod's Parking lot. (website says this “hotel offer the very best in 5 star luxury London, all apartments face east and west to maximise light” and etc.) The general manager Vitor Medeiros told me that it was the only room available in the apartment building. He offered me 2 rooms in another building (25 min by walk from the booked apartment, in another district, which I didn’t like), one of them was a category below (cheaper and quality was worse), for the second he asked me to extra pay £900, which was ridiculous. I requested that he returns the paid money for the room, and he claimed that he wasn’t authorized to answer these kinds of questions. I asked to speak to another person who is authorised but he didn’t give me any information. I moved to a different hotel, and I did not spend the nights at this apartment (as I repeat, it would be impossible to sleep in). I sent 2 complaints by email but no one answered me.

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Lihat Ulasan Tetamu untuk Hotel di London

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Bulgari Hotel London
4.6/563 Ulasan
Outstanding service,attention to detail,and a stunning hotel.recommendation for stay in london
Claverley Court Apartments Knightsbridge
4.2/521 Ulasan
The executive 1 bedroom room with a price 380£ per night didn’t match description and picture on the internet. The given room (703) was on the ground floor (what corresponds with the website description of the “deluxe 1 bedroom”). The given room didn’t fall under the category of “executive” at all. The only window in the bedroom opened into a narrow dark shaft, diameter 1,5 m, you can’t see even the peace of the sky, only 4 walls with loud ventilation installments. Their volume was loud even with the window shut, therefore it would be impossible to sleep in a room like that. It was also impossible to ventilate the bedroom with fresh air (the apartment smelt badly). The small window in the living room looking out at Harrod's Parking lot. (website says this “hotel offer the very best in 5 star luxury London, all apartments face east and west to maximise light” and etc.) The general manager Vitor Medeiros told me that it was the only room available in the apartment building. He offered me 2 rooms in another building (25 min by walk from the booked apartment, in another district, which I didn’t like), one of them was a category below (cheaper and quality was worse), for the second he asked me to extra pay £900, which was ridiculous. I requested that he returns the paid money for the room, and he claimed that he wasn’t authorized to answer these kinds of questions. I asked to speak to another person who is authorised but he didn’t give me any information. I moved to a different hotel, and I did not spend the nights at this apartment (as I repeat, it would be impossible to sleep in). I sent 2 complaints by email but no one answered me.
Egerton House
4.7/547 Ulasan
Wonderful hotel! Now on our permanent list for future visits. Had a last minute flight cancel and had to spend an overnight in London. We had been coming off a long guided trip and wanted a cozy and convenient place for our unexpected (bonus) overnight. Booked room only hours before arrival based on a friend’s rec who had only heard about hotel. The staff (notably Benjamin) could not have made us feel more welcome and as if we had just arrived home. Hotel was cozy and charming. Relaxing welcome beverage (tea or champagne) in sitting room off reception. Also enjoyed ‘house special’ Martini in bar that evening accompanied by great complimentary nibbles. King bed room was perfect for us and sized as expected - 2nd floor back in a separate foyer from main hallway - not huge, but great space and good sized bath for 2 people. Welcome treats & personal hospitality note in our room. (Again, they only had few hours notice aware of our arrival). Turn down service with slippers provided. Wonderful location for our preferences and easy walk to SoKen tube. Highly recommend.
The Rembrandt
4.3/5113 Ulasan
Super hôtel . Placement nickel. En face du museum d histoire naturelle et à 5 minutes d Harrods. Equipe au top Par contre l entrée de la piscine n est pas incluse . 10€ par adulte et 5 par jeune enfant
The Franklin London - Starhotels Collezione
4.3/580 Ulasan
We simply cannot say enough wonderful things about The Franklin! We just returned yesterday and had the most amazing vacation and a big part of that was due to The Franklin. Staff are very friendly, the neighborhood is quiet (especially if you have a garden view), and the South Kensington tube stop is less than a 10 minute walk. We started off in a Superior Room which was larger than we anticipated and the only thing I felt was missing was a full length mirror. Bed was very comfortable and we greatly appreciated the complimentary bottles of water. We then got moved to an Executive Suite because the A/C went out in our room and that was also delightful. The steam room was a nice, relaxing experience. Everything inside was beautiful and clean. The real treat at The Franklin was the breakfast! This was included in our particular package and it was out of this world delicious! The coconut/pineapple porridge, avocado toast, and pastries were my absolute favorite. Hopefully we can be back in London in a few years and there is no doubt we will be back at The Franklin!
Princes Gardens
3.7/522 Ulasan
酒店位置好,周邊有博物館、海德公園。衹是淋浴混水閥不靈光,水不夠熱。

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