Hotel berhampiran Hussaini Islamic Mission, London

To here because of catching the flight after checking out from the uni student hall. The hotel is close to Terminal 4 of Heathrow Airport and the instructions for going to the hotel are clear, just about 5 minutes from the terminal exit near Heathrow Terminal 4. Go upstairs via the lift to the level written 'hotel'. The staff is very nice and they allow me to check in at about 12PM which is normally after 14PM without any charges. The staff is friendly and willing to solve problems. The room I got is really nice and see no dust or trash in the room. The bed is nicely tidy and all the devices in the room like tv, clothes iron and its desk, dryer, etc. The free breakfast included for all guests is not very impressive but fair enough. It's a buffet and it had bread, beans, bacon, sausage, etc, just a classic all-day breakfast you can get in the UK. The check out process is simple, just drop the card into the box named Check Out and you can freely leave.

Very clean, comfortable, and check in and check out very efficient. It would have been nice to have been able to have a proper dinner at the hotel. Nonetheless, I would definitely stay here again as we enjoyed the Thai restaurant just across the road.

The room was basic but adequate. I don’t think there are renovations being done at the moment (June 2024) but we were on the top floor and in an old style room. I was generally clean but dirty marks on the pillows. The bathroom however, was really smelly and not pleasant to use. Top floor not for those with vertigo!! That said it was a great location and staff were lovely. I expect the renovated rooms will be lovely (and more pricey). Value for money in the room we had was good.

Only 1 - 2 min walk from Russell Square Underground station. Comfortable bed and room is ok to fit in 2 adults and 1 kid. However there were insufficient room for us to open our luggage. We had to open the luggage one after one to take out our clothes. No drinking water was provided hence we had to buy from convenience store and carried back to hotel. Good thing is Tesco is only opposite the underground station. Wish to suggest to provide adequate trainings to front desk staff. When we checked in we were informed that our booking was canceled. (I have fully paid for the room upon booking) I showed to the staff the booking details but she still insisted our booking has been canceled, instead she asked me to call to the agent and get the agent to contact the hotel. I had no choice but to “follow her instructions” to do so. After 10 min trying to contact the agent (due to different time zone), the front desk staff called me “madam” many times from her counter (it was about 300m away and I was not aware that she was calling me), and told me that she has found my booking. When I asked the reason why initially the booking was canceled but now it was found, she did not answer me but to pass me the room key. After checked in to the room, noticed that both the lamps near the bed were not functioning and we called to front desk (only 1 light in front of the washroom was working). We were informed that the one who is able to fix it has left and we had to wait till the next morning to get the lamps fixed. Eventually they sent us a table lamp for that night.

Quick check in and check out, friendly staff. Smaller room than expected, was assigned the top deck which wasn’t pleasant as had to climb up and down and couldn’t sit straight due to low ceiling. Room was extremely stuffy and warm, and door was creaky. Locker was kinda broken and couldn’t be closed fully / locked, wouldn’t slide smoothly and could only drag it across the carpet floor with much difficulty. Thankfully each bed came with its own reading light and power socket. Can only say you get what you pay for, the low price was unbeatable. Suitable for backpackers for a night or two, but not for those with loads of luggage.

The staff were very helpful and receptive, even despite the late hour we checked in. The hotel is split over 3 different buildings, the main reception and then 2 neighbouring buildings across the street. We were the floor below street level and were able to hear the underground passing, but it wasn't too much of an issue as it came across as more like background noise. Unfortunately, the rest of the hotel isn't really soundproofed either and sound from all over carried down to our room. People above us getting up, moving around and chatting. There was also someone else, either a guest or a worker (it was likely a worker/cleaner because the laugh was heard coming from different places), who had a very distinct laugh that seemed to find everything hilarious. Not a bad thing unless it's at 5 and 7 in the morning when you're trying to sleep before a busy day out in London! Overall, it's a very good location with welcoming staff and well priced but if you're a light sleeper and wake at any noise, I'd suggest earplugs or maybe a different place!

The experience was pretty good, but they do not provide any amenities inside the room, even drinking water was not there inside the room

Stayed for a night and got an amazing room! Very spacious and comfortable, im extremely grateful! Definitely will be back! Complete amenities and a great view too! The shower was lovely, fully functional and detachable. I had a massive view, and a double bed. Breakfast was an option but and seemed lovely but I didn’t try it as I was there briefly.

Was about 15 minutes walk from hotel to the nearest train station and also an hour or so away by train to the central areas so not the best location wise. Best to compare the relatively low price and good room with the cons of the location if you're looking to go around central London!

Stayed here for one night, amazing staff, brilliant spacious room. If you have Hilton account then they will give you a room upgrade depending on your status. I also got a free breakfast and warm cookies on arrival. The breakfast is a buffet style and was amazing. Room has a coffee machine which was a big plus! Perfect location for London City Airport or the close by entertainment/ business areas (Excel and Canary Warf)