Hotel berhampiran St Andrews Church Centre, London

This guest house provides many unique features which others do not You are assuredly of privacy and discretion The staffs are happy to provided anything to make our stay pleasant Also the price is reasonable

Well, had to lay my head somewhere as all local places were booked, The guy I spoke to was a genuine decent guy, micheal was his name, I had to take a studio flat as it was all they have, all I wanted was tv and shower, so first impressions, yeah it's a studio room, lovely views of green lanes, first thing was wire hanging out of wall, which I was told for cctv, ( alarm bells ) why cctv in a room all cables are normally external. Prob just mis comunication. So first thing I always do is turn the box on, we'll one of them, found out both didn't work, so gave micheal a call and he sorted it straight away, great service. I only had a few issues, 1 it was like the Sahara, but there was 3 fans, so all good, 2 hobs not connected wires just left in cupboard,( luckily I forgot my super noodles). 3 fire alarm is in cupboard with fire blanket and extinguisher, which is a no no but easily sorted, other than that all good ill stay again, oh this room has views of green lanes but no curtains so you wake up when the sun does, but hey so do the birds, value for money? Probably if they get the safety issues fixed and curtains, also wired in hob and displayed fire blanket and extinguisher, but other than that, it's wood green and I'd stay again.

Wonderful cosy accommodation offering superb value for money. We were upgraded to a suite on the ground floor which was spacious and all the amenities including washing machine, fridge, cooking range,iron, free parking, dryer etc. It’s a well-located family run accommodation providing warm and comfortable stay in London without burning a hole in your pocket.Highly recommended.

The rooms were compact , but more then adequate. I found the layout of the place quirky. My only grip was the mattress was too soft and there were only two pillows. Which were flat.

Decent place above a pub has basic ammenities, is alright if you already know london.

We are currently staying at the hotel in room 11. When we arrived about 4pm we were told the room wasn’t yet ready as they’d been sent the wrong sheets for the beds(check in time is 3pm) so we dumped our luggage and went back down for a drink. We noted there was no soap or shower gel etc in the bathroom either and this was taken to the room. While having our drinks we were told it would be about 20 mins before they brought the right sheets but they had the wrong size did we want those on instead? We said no thanks we would wait the 20 mins for the right size. A few hours later we were in the room to bath and they sent someone up… with the wrong sheets. She went back down… and then came up with the wrong sized duvet covers. By this point my disabled daughter was getting upset and I’d about had enough. This had been going on for several hours now and no resolution. My daughter had been to equine therapy and if we didn’t have that again tomorrow I’d leave. I suddenly felt very upset at being treated this way. This is not what we have paid for. Really upset at the lack of caring and lack of service. I paid a lot for this room and with two of the three beds without the right sheets how can we be expected to stay like this? Have spoken to staff several times but apart from them promising sheets that don’t arrive no real resolution. Actually rather upset. I wouldn’t stay here again- no care for the guests.

If you're looking for somewhere to SLEEP, I do not recommend this hotel! We stayed for 1 night and got no sleep due to an event on in the room above ours. This is a pretty old building so the walls, floors etc are all very thin. The music was SO loud in our room it was vibrating the lights! and could be easily heard word for word....even in the shower!! We complained to reception who told us there were no other rooms available...the lady working spoke with the hotel manager who was off. She informed her the event was on till 1am but the music would be turned down at 12....this did not happen! When they finally turned the music off at 1:30 they then spend another 2 hours dragging furniture around which was also incredibly loud! We finally fell asleep and were then startled awake before 8am by them dragging heavy furniture around again!! We complained again when checking out and member of staff apologised but was not sympathetic to the situation at all. We felt it was as though they cared more about keeping the event guests happy than the hotel residents. The manager was still off but was due in the following day, our information was to be passed to her for her to call us (as we obviously requested a full refund)....we've still heard nothing from her!.... My husband and I never complain and if there's a problem we just suck it up, but this was so shocking and unbelievable it could not be ignored!

I travel every week on business and have stayed in many many different hotels, both independent and chain Most Holiday Inns are better than they used to be a few years ago in my opinion. But definitely worth noting the staff at this one are particularly helpful. One in particular - Idris. Is the most helpful and friendly person I’ve met in a long time. Nothing is too much trouble and he goes beyond the call of duty to make your stay enjoyable