Hotel Mesra Haiwan Peliharaan di London

非常好 入住的體驗方方面面都非常好 很滿意 很喜歡

非常贊，全球視角來看是一流的酒店。總體體驗不屬於奢華度假的範疇，更像是頂級商務酒店。堅持半島式的傳統佈局，來自80/90黃金年代的差旅風格。喜歡的會很喜歡。

It's such a great place, especially for the price! Really welcoming, amazing common areas with bar, restaurant, pool table. It really gives an amazing vibe. Staff was amazing and very helpful! Loads of options on the menu. Would definitely come back!

**Wonderful Stay – Highly Recommend!** From the moment I arrived, the staff was welcoming and attentive, always ready to assist with a smile. The room was spacious, clean, and beautifully decorated, with all the amenities I needed for a comfortable stay. The location was perfect, close to everything making it easy to explore the area. The breakfast was excellent, offering a wide variety of fresh and delicious options each morning. What stood out the most was the attention to detail and the genuine care from the staff. It truly felt like a home away from home. I would definitely return and recommend this hotel to anyone looking for a relaxing and enjoyable stay!

We are 100% satisfied with our 5 nights stay with Cheval, the best service apartments hotel in London overlooking tower of bridge and tower of london. WE FEEL LIKE HOME. The best location in London. 2 mins walk to Tower of London 5 mins walk to tower bridge. A pier infornt of the hotel which takes us toany attractions by uber boat. The restaurant downstair is fabulous and we celebrated our son's 17th birthday. They serve best pasta. We booked 2 bedrooms apartments and were assigned 7 G very spacious room with fabulous river view.The rooms are equipped with highest facilities great amenities [ top quality shower gel lotion slipper, bath ropes 3pin plug and super super comfortable bed and pillow. ] Their kitchen is very modern equipped with dish washer, fridge and all utensils. They have very big laundry room. We booked Cheval Grand Edinburgh as well for 2 nights stay. Worth the price.

This is the old hotel but renovated. However, everything in the room is quite good especially the flush toilet. The staffs are friendly. But when our room called them to get the daily amenities when we came back to the room, they accepted our requests but did not provide anything. May be because it was in late evening already.

From its location and the comfort of the building's exterior to the staff's service attitude, everything scores top marks! Although the hotel's buffet breakfast doesn't offer a wide variety, the quality is excellent, and it was a very comfortable dining experience, with the waitstaff being very attentive! Additionally, the service received at the hotel's main entrance and the exceptional care taken by the staff in handling our heavy luggage during checkout, ensuring it was transported downstairs to the taxi, was commendable. These experiences definitely make us want to return!

Cleanliness - Overall, it is clean. However, there were strands of hair on the sofa, below the cushion, and under the blanket. Bathroom is huge Location - It is walking distance from Aldgate East Metro. Not centrally located, area seems to be a business district. There is no lift or escalator in this metro station, so having 2 heavy luggages, is a challenge. Service - Excellent service and friendly team, though they are unable to hold the luggage overnight as i had to do a separate trip to other cities. They provided me with a fan for ventilation as the room was tucked in a corner, which the aircron vent was in the living room. However, due to the layout of the room, the aircon was not able to 'flow' into the room Amenities - The kettle was abit rusty, a change was done immediately Room was well equipped, washer cum dryer, fridge, microwave, dishwasher, oven, wifi and tv (which can sync and cast music and shows from the phone). Summary - Its a well equipped one bed studio, fully equipped. It will be close to perfect if the ventilation was better. The 'old' concrete wall (i believe) was the previous location of the TV, needs works to make good as it is unsightly and/or perhaps it can be knocked down? It will be good if there is working table and chair instead of using the dining table and chair to work on. overall, i enjoyed my stay !

Let start with some positives:- Great location, very close to tube station, supermarkets, cafes, restaurants, and within walking distance of many tourist attractions. The area is very safe with both foot and vehicle traffic, travelling as a solo female I never felt unsafe at any time of the day or early evening. The room was well appointed with all you needed in a well set up mini kitchen for cooking some meals, although there was occasionally a cooking smell in the hallways when other guests were cooking something very strong. The main areas, including a fantastic (app. required) laundry were always clean and tidy. There is a seating area adjacent to reception where you can make yourself a drink and relax. The bed was comfortable and the bathroom mid grade with hot water (more about that later) Now to the negatives:- There were two issues whilst I was staying here, one was no hot water for one weekend and no wifi for another weekend. Whilst these issues do occur I'm sure at other hotels from time to time the communication was poor around these issues, with staff not able to answer when these issues would be resolved. After quite a few to and fro's the reception staff finally found another hotel for me for one night so at least I could have a shower. Before I checked out I took the oppurtunity to sit down with Marco, the front officer manager to provide him with my constructive feedback about my stay and the issues including communication. Marco thanked me for taking the time to speak to him, and hopefully my feedback will assist management in future if issues like this arise again. Although these issues did arise and detracted from my overall happiness with the stay I would be happy to stay here again in future as long as issues identified are dealt with promptly and communication has improved.

Booked the Mayfair floor 1 bedroom suite. Room was very well maintained a few times a day by the housekeeping staff- in the morning, as well as evenings for turndown service, where they fix the smallest things to ensure a smooth stay. Breakfast in the hotel was great, and the additional a la carte item for diamond members was excellent, and the cherry on top.