Hotel berhampiran The Walbrook Club, London

Absolutely amazing visit for my Girlfriends Birthday. The team really went to town organising an amazing room with balloons and cholocates. The check in team were soo friendly and even let us leave our bags early before we checked in to allow us to go out for lunch. Absolutely incredible stay, I can’t wait to book my next visit. The spa facilities were amazing the the swimming pool was very clean and fresh towels provided. I couldn’t recommend this hotel enough. Thank you soo much, you made our stay very special.

Let start with some positives:- Great location, very close to tube station, supermarkets, cafes, restaurants, and within walking distance of many tourist attractions. The area is very safe with both foot and vehicle traffic, travelling as a solo female I never felt unsafe at any time of the day or early evening. The room was well appointed with all you needed in a well set up mini kitchen for cooking some meals, although there was occasionally a cooking smell in the hallways when other guests were cooking something very strong. The main areas, including a fantastic (app. required) laundry were always clean and tidy. There is a seating area adjacent to reception where you can make yourself a drink and relax. The bed was comfortable and the bathroom mid grade with hot water (more about that later) Now to the negatives:- There were two issues whilst I was staying here, one was no hot water for one weekend and no wifi for another weekend. Whilst these issues do occur I'm sure at other hotels from time to time the communication was poor around these issues, with staff not able to answer when these issues would be resolved. After quite a few to and fro's the reception staff finally found another hotel for me for one night so at least I could have a shower. Before I checked out I took the oppurtunity to sit down with Marco, the front officer manager to provide him with my constructive feedback about my stay and the issues including communication. Marco thanked me for taking the time to speak to him, and hopefully my feedback will assist management in future if issues like this arise again. Although these issues did arise and detracted from my overall happiness with the stay I would be happy to stay here again in future as long as issues identified are dealt with promptly and communication has improved.

非常好 入住的體驗方方面面都非常好 很滿意 很喜歡

**Wonderful Stay – Highly Recommend!** From the moment I arrived, the staff was welcoming and attentive, always ready to assist with a smile. The room was spacious, clean, and beautifully decorated, with all the amenities I needed for a comfortable stay. The location was perfect, close to everything making it easy to explore the area. The breakfast was excellent, offering a wide variety of fresh and delicious options each morning. What stood out the most was the attention to detail and the genuine care from the staff. It truly felt like a home away from home. I would definitely return and recommend this hotel to anyone looking for a relaxing and enjoyable stay!

Booked the Mayfair floor 1 bedroom suite. Room was very well maintained a few times a day by the housekeeping staff- in the morning, as well as evenings for turndown service, where they fix the smallest things to ensure a smooth stay. Breakfast in the hotel was great, and the additional a la carte item for diamond members was excellent, and the cherry on top.

Excellent experiences at the Peninsula Hotel at Hyde Park Corner. The Hotel is a short walk from Victoria Station. We've had morning coffee and afternoon tea in the lobby listening to live music. Also we have enjoyed drinks in the hotel bar. On each occasion the staff have been very welcoming and very helpful to make our visits memorable. The Peninsula Hotel has become our first location to visit when coming to London.

Excellent location and service. Received complimentary drinks as the hotel record cannot locate my recording the first attempt and made some extra waiting but the professional and warm service was very impressive. The room is clean and comfy

This hotel has an amazing location near High Street Kensington. You are close to everything. I used the nearby tube every day but I often just walked to different locations every day from the hotel. Staying here you feel really central without feeling like you’re in a tourist trap. I think the hotel itself is overpriced for the room you get, so I guess you’re paying for the location. It’s a bit small but it’s clean and the staff are friendly and helpful. I would stay here again. London is overpriced and hard to avoid expensive hotels and this location was really good.

the tube station which the hotel is located is convenient as you don't have to change to another line for most important sightseeing stations. Although you need to walk a bit to the closest tube station, the distance is not long. However the hotel cleaning staff didn't refill our shampoo from last client that the bottle remained empty until we had reminded the hotel twice about refilling. The hotel gave offer to have drinks (once) at their restaurant and it's a happy experience.