Hotel Lucerne dengan Gim

My room was upgraded to a bigger room with two single beds. The service was very good and the room was clean and neat. Everything seems quite new. It takes about 8 mins to walk from the train station or bus station so a pretty good location by the beautiful lakeside. Nothing to complaint about!

Bien placé , attention les restaurants de l'hôtel son cher.

不知為何攜程上就是訂不到湖景房，我看到的攜程遊客評論也是入住城景房的居多。後來有做旅遊的朋友告知我，一般通過第三方平台預訂的房間。肯定沒有通過酒店官網預訂的房間好。我們可以在攜程上查詢房間後，再去酒店官網預訂房間，相對而言會得到不錯的房間。這家酒店最大的好處是在湖邊，距離景點也很近，步行可到，坐遊輪和火車都很方便，早餐也不錯。就是城景房的房間太小，兩個大行李箱都放不下。房間裏的小酒吧有不少免費飲料，還有巧克力、乾果、小點心贈送。服務很不錯！

We stayed at the Hermitage and it was a perfect choice for us. The hotel is away from the city center but the bus stop that takes you there is in front of the hotel entrance and you get to the city center in 15 mins tops. But staying here you get the most perfect unobstructed views to enjoy, and not even pedestrians walking in front of the hotel. It was just perfect. The room was clean and service was great. We would go back to this same hotel if we were to visit Luzern a second time.

The good: -The location is great! There is a park nearby. The train station is just a couple minutes away. Old town was just a few minutes away. Good food and coffee shops nearby. -Our room seemed a bit dated, but was very unique. We actually really enjoyed it despite a couple of things that were not so good. -We were able to get into our room when we arrived at 2:00 -The hotel staff were friendly -We were given a water in our room upon arrival The bad: -The room didn’t have ac. Just hotel ventilation which is controlled by a dial of high, medium and low. Unfortunately it was warm when we were there and the room got very toasty. We had 3 windows in our room which we kept open the entire time to help cool it down. We requested a fan which did help somewhat. -The bed was very firm. So firm that we had a hard time sleeping. The pillows were very flat. We requested new ones which were great. Despite the warm room, we think if it had not been so hot outside, we would have slept better and enjoyed the hotel a bit more. Based on this, we would go back.

Very nice hotel in center of old town. Traditional House. I like it very much. Good service. Nice, friendly and helpful people, good service.

總體體驗:非常非常好，留下非常難忘的美好回憶 進入酒店之後首先會呈上熱毛巾和歡迎茶，在詢問一系列要求之後，前台還會提供免費的盧塞恩地圖，以及可以獲取免費的公交車票，可以體驗一下，或者帶回家留作紀念。 外加備註了蜜月旅行 酒店免費升級為非常好的帶露台的湖景房 另外送了香檳和四小塊甜品 我們使用room service點了雞排，送了一份薯條，搭配三種醬料，價格很高但是也真的很好吃。