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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4/5
Sangat Baik
43 ulasan
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Ulasan yang disahkan
Persekitaran4.0
Kemudahan4.0
Perkhidmatan3.9
Kebersihan4.1
Tapis mengikut:
Atur mengikut:
Semua ulasan(43)
Ulasan positif(35)
Ulasan kurang baik(8)
dombu
Bilik King Standard
Menginap pada Feb 2024
Keluarga
62 ulasan
5.0/5
Luar Biasa
Disiarkan pada 23 Feb 2024
Hotel room is really nice , got balcony
Location is good , walking distance to the station
Terjemah
J*
Bilik Superior King
Menginap pada Jun 2022
Pasangan
3 ulasan
2.2/5
Disiarkan pada 19 Jun 2022
Locations is good.
Service can be better, during the stay air-con spoiled and got downgraded to another lower grade room without apology or compensation.
Renaissance Suite Studio, Suite Studio, 1 King, Katil Sofa
Menginap pada Okt 2023
Keluarga
11 ulasan
2.0/5
Disiarkan pada 29 Okt 2023
很差的服務,不講道理的酒店。
Terjemah
Muer0601
Bilik King Standard
Menginap pada Ogo 2023
Pasangan
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 21 Ogo 2023
地理位置不錯 適合逛商場
Terjemah
Ravi
Menginap pada Sep 2023
Lain-lain
4.0/5
Sangat Baik
Disiarkan pada 17 Sep 2023
Overall, a good place to stay. For the price, I expected a little more in terms of elegance and luxury, but I can't think of a single complaint. The front desk and all hotel staff were very helpful and friendly. The location was extremely convenient with the train station just being less than a 5 minute walk away.
Terjemah
Ahmed
Menginap pada Ogo 2023
Keluarga
2.0/5
Disiarkan pada 26 Ogo 2023
Room air conditioning unit was not cooling enough and moldy at the vent. Not expected from a five star hotel. Despite notifying reception nothing was done except for a thank you for notifying us. Will never stay there again.
Terjemah
Robert
Menginap pada Jul 2023
Lain-lain
2.0/5
Disiarkan pada 23 Jul 2023
Our stay at the Renaissance was very disappointing overall.
The good:
- Location is excellent
- Front desk staff is polite
The bad:
- No bottled water in the room and 9chf per bottle if you ask for it at reception
- No Do Not Disturb sign in our room, and had to deal with housekeeping knocking and asking them to come back later. Asked the front desk for a DND sign but never got one.
- Excessive noise from the hallways and of doors being slammed shut constantly
- Body wash ran out and wasn't refilled during our stay, and the trash can wasn't emptied on one of the days either. Also found hair that didn't belong to us in the bathroom.
I believe the Renaissance hotel can and should do much better, and I'll be searching for a different hotel next time I visit Lucerne.
Terjemah
Larry
Menginap pada Jun 2023
Rakan-rakan
5.0/5
Luar Biasa
Disiarkan pada 1 Jun 2023
Property was easily walkable to Chapel Bridge and Allstadt. Nice park and multiple good restaurants nearby. The staff were very welcoming and went overboard in helping us get familiar with the area.
Highly recommend.
Terjemah
Stephanie
Menginap pada Mei 2023
Lain-lain
3.0/5
Disiarkan pada 28 Mei 2023
First time visiting Luzern. Booked the studio suite. Parking is difficult but the check in staff helped a lot. Great staff!! Room was spacious but very uncomfortable furniture and a tiny, tiny bathroom. Stand up shower has no door so water goes everywhere. Ugh, not for me.
Terjemah
Sze Ling
Menginap pada Ogo 2023
Lain-lain
5.0/5
Luar Biasa
Disiarkan pada 31 Ogo 2023
Very friendly staff who advises the best way to eat and travel