Hotel berhampiran Crafts & Co di Maastricht

COVID-19 has caused us all one way or another losses and hardship but to find a hotel like easyHotel Maastricht City Centre makes me contribute to recovering their losses is not expected and unfair. Booking.com made the reservation with easyHotel Maastricht in November 2019 before COVID-19 arrived, for 2 nights in July 2020 as we were attending an Andre Rieu concert which was then postponed. I followed the directions and recommendations of the ECC Net to act in good faith with contributing to the survival of suppliers, however easyHotel sadly didn’t follow the Unfair Contract Terms Directive 93/13/EEC and Pursuant to Book 6, article 265 of the Dutch Civil Code. The concert was rescheduled to July 2021 and Booking.com did reschedule the hotel dates however COVID-19 again cancelled the concert and the concert was changed to July 2022 but Booking.com didn’t answer my requests and I had no option but to contact easyHotel which did reschedule the date.but now my wife has had to have chemotherapy and a stem cell transplant. The treatment was in October 2021 and expected to be completed in December 2021 and we still planned to come to the Netherlands after receiving all her previous and current vaccines but in May the hospital told us that she was immunocompromised and despite receiving three COVID-19 vaccines and would still need hospital treatment plus it was too dangerous to travel due to COVID-19. The concert couldn’t transfer the tickets to July 2023 and offered a refund but easyHotel couldn’t change the date and refused to refund. Even when I had found a couple who were wanting to take over the reservation, a day before the reservation, easyHotel didn’t reply to an email I'd sent until mid afternoon of the day of the booking, too late for the couple as they had found another hotel Let something positive come out of this virus and support the hotels, travel insurances and other business that followed the guidelines by working with their customers and report business and hotels like easyHotel and Booking.com which feel that travellers should pay for their losses and can’t be trusted to do the right thing. Also didn’t receive any help after requesting a voucher from Booking.com. My initial flights from Australia to the Netherlands for 2 was AU$2500 in 2020 and this year now costs about AU$8200 so we have losses too but I don’t expect easyHotel to pay for it. Anyone who have still not received a refund from easyHotel or easyHotelbenelux and is interested to commence a class action please message me. Please help travellers by adding your hotel to the list. Shonky Hotels: easyHotel, Shonky Booking Agencies: Booking.com,

This is the first time we have stayed in a property in this price range that was badly antiquated, poorly run, and lacked any modern management that we wanted to escape almost directly after checking in. We should have been more conscious honestly after reading the TA reviews as the management apparently only responds to positive reviews but never to negative ones....a clear sign there is a lack of any accountability or leadership in a property honestly. Beyond the poor communications in advance of our stay we have to say that the rooms have not been refurbished since the 1970s at best and were stuffy, dark, and kind of sad honestly to the point where we worried about sticking to something. While some of the junior staff were friendly enough, the communication with management was poor and when we asked how we could best accomodate the needs of our children, we were simply told that one could sleep in our bed and they could set up a crib for the other child....at a rental cost of 15 euro a day!!!!! In my decades of traveling I have not ever found a single 4 star property that charged a daily rate on using a baby crib in a room and in general this left us the rather pressing feeling that families are not welcome here! Otherwise, if you are taking a train to Maastricht it is an ideal location as the hotel is located almost directly next to the train station and the noise is not so bad at night. In general though, this property felt like an obsolete dinosaur with no central leadership or accountability to its guests. The sad fact though is that with one of the Netherland's best hospitality schools based within the city limits, this poor service could easily be remedied we argued with some fresh blood and investment, but instead it looks like the owners just want to rest on the Amrath's accolades (and its presumed '4 stars') from yesteryear. A true pity and waste of money these days especially in such a hospitable city as Maasstricht where the Crowne Plaza nearby is clean, well run, and equally convenient.

Great hotel! I knew I'd love a hotel with a reception desk literally at the bar, LOL. Room was big enough, clean and windows opened up to the street below. Was here for a conference at MECC, which was only a 20 min walk away. Staff were friendly and helpful. Breakfast was good and if anything, convenient. Thanks for a great stay!

As in many European cities this hotel is the result of a conversion of old buildings with some additions. This makes the whole atmosphere very cozy and charming and in touch with what you would expect when visiting Maastricht. The location is perfect facing de Virjthof square, with a municipal parking garage just crossing the street and in the middle of everything worth visiting in the city. Lot of restaurants just around the corners. We had a superior suite, generous in size, with a bathroom with an unusual layout due to the bedroom being in what I guess was a former dining room. The shower cabin was very nice and everything worked well. AC with 2 equipments in bedroom and living room worked well as did internet. Breakfast was exceptionally good. Served not in a buffet style because the hotel is very small, but with high quality ingredientes and everything you might desire. The guy running the breakfast was very kind and efficient. Check out was done quickly and with no problems. Check in could have been more explicit regarding information about certain limitations of the hotel having nobody in reception after 18:00. Concierge service is non existent. The Spa is in the modern add on building. Tasteful, modern, with a plunge pool and saunas, it makes a good impression. At night the breakfast room is used as a restaurant with a charming patio. Conclusion : a charming European boutique hotel with modern amenities, modern decor, housed in old preserved buildings, with a nice spa, limited reception service and very good breakfast.

Saya menempah bilik satu bilik mewah. Biliknya besar dan menyentuh Saiz hotel Eropah yang buruk semua orang tahu Sebenarnya, konsep hotel serupa dengan pangsapuri bersama. Reka bentuknya popular di industri Eropah Utara + dalam beberapa tahun kebelakangan ini, sesuai untuk selebriti dalam talian untuk mengambil gambar. Lokasinya hebat. Hanya perlu 10 minit untuk pergi ke pusat bandar untuk makan, minum dan membeli. Kafe di tingkat bawah, pasar raya organik, dan restoran dan kafe di sekitarnya Hotel ini dibina semula berdasarkan kilang pembakar porselin, jadi sangat bergaya dengan yang baru dan lama ~ Konsep ini memberi tumpuan kepada perkongsian ”pelajar”, jadi kakitangan perkhidmatan hotel lebih ramah dan santai Saya memberikan ais krim semasa mendaftar masuk. Perinciannya sangat comel. Masih perlu diperhatikan: cucian dan menyeterika hanya boleh masuk ke bilik dobi bersatu di tingkat pertama hotel Dobi, jenis layan diri yang dikendalikan dengan duit syiling, menyeterika pakaian, ada peralatan sesuka hati

This is a great boutique hotel right in the heart of beautiful Maastricht. Our room was spacious and comfortable, with a huge shower and patio doors opening to the terrace. The location is perfect, looking out to the Vrijthof. Lots of lovey bars, restaurants and shops on your doorstep. It’s easy to walk everywhere from the hotel. Friendly and helpful staff who helped enhance our very enjoyable stay. We would definitely stay here again on a future trip to Maastricht.

A beautiful place to stay - friendly, welcoming staff, a spacious room and an excellent breakfast. We stayed for 4 nights in April/May and were sorry to leave! We arrived around 10pm - later than expected due to delays on the train from Brussels - and checked in at the nearby Hotel Grote Gracht as the Sint Jacob is only open for check-in to 4pm. Everything went very smoothly and it was just a short walk between the 2 hotels. The room was very comfortable and nicely furnished, including a fridge and coffee maker. The bathroom was also spacious, with a good shower and plenty of hot water. The breakfast was excellent with the offer of bacon and eggs cooked individually for you. A wonderful range of fresh bread, sweet pastries, different cereals and muesli, fresh fruit, cheese and meat. We would definitely recommend this as a good place to stay in the historic centre of Maastricht.

I stayed here for four days for a business trip. The front desk staff were very helpful with questions about dining, parking and other services of the hotel. There are two parking garages that the hotel uses, one that has metal doors on either side, so if you have a large vehicle, you may want to use the other entrance around the corner which had a little more space on the sides. The room rate included breakfast as well as overnight parking.. The room (#636) faces the plaza next to the entrance of the parking garage. The rooms across the hall face the river. The room has two beds with a desk that hold the TV which can swivel to either the beds or the desk area. The bathroom has a nice walk-in shower with a glass partition. The space works for one person. There was two bottles of water that were left in the room each day. The hotel is centrally located with lots of café and restaurants on the same side as well as short walk to shops/restaurants across the river. I can see why many of the people from our company stay here.

Een verblijf in Kasteel TerWorm is echt een belevenis. Vanaf het moment dat je het terrein oprijdt, voel je de bijzondere sfeer. Het kasteel heeft een prachtige tuin, waardoor je direct in een heerlijke “relaxmodus” komt. De service is top. Het personeel is vriendelijk en professioneel, ze zorgen ervoor dat je je van harte welkom voelt. Het eten in het restaurant was een hele culinaire belevenis. De gerechten waren creatief en elk bord was een plaatje. De wijnkeuze was uitstekend, inclusief deskundig advies van de sommelier. TerWorm geeft een unieke ervaring waarbij luxe, comfort en gastronomie samenkomen. Het is de ideale plek voor wie op zoek is naar een speciaal uitje. Absolute aanrader!!

Excellent! We arrived a little early but it was no bother and we were checked in swiftly by a very kind and professional receptionist; she was very helpful too with a great sense of humour. The rooms are very nice, big and clean and the bathroom is big, with a choice of shower heads and a separate bath. The breakfast buffet offers A LOT of options and I was impressed, it would have been perfect if they’d have served vegetarian sausages but that’s me being incredibly picky. Check out was swift plus you can also check out online or leave your keys in a drop box. There is ample parking and the location is very good as you are just off the motorway between Belgium and Germany. We booked directly with them so they offered us a little treat which was super nice. I thoroughly recommend this hotel; the parking, rooms and staff are very, very good!