Hotel berhampiran Bella Shade's Garden, Mabalacat

They upgraded our room to Euro suite. The staffs are super nice and the room is well-cleaned. I and my boyfriend are planning to book again when we go back in Pampanga. Hoping ma-upgrade po ulit ang room, hihi. Thank youuu! Overall rate is 10/10!

Once you emotionally and mentally accept that you're not staying at a Hilton resort, the Queens hotel is more than adequate to fit most of your needs. Paying in cash does provide a discount, so I would recommend to take advantage of the strong dollar and pay cash. They do expect a cash payment on arrival though. A reviewer did post that towels are worn and thin. This is true. I put my towel up to the light and I could see through it. Queen's should definitely buy higher quality towels. Rooms don't have a coffee maker, only two bottles of water. I've already learned from past experience the service and food at the restaurant downstairs is very bad (at least for breakfast) so I typically walk to Phillies or Envy. The refrigerator is filled with snack bar items, but I simply tell housekeeping to remove all the items and I fill up the fridge with my own items (water, soda, beer). My room did have toiletries such as toothbrush, razor, comb etc. I did get the room with the balcony overlooking the pool so maybe all the toiletries come with a certain type of room? Staff is very friendly and will greet you with a smile and call you by name.

I have stayed in thiis hotel for a couple of times and each time they did not disappoint me. Great location and Friendly staff with great service all round. Looking forward to my next stay.

Location is very nice and accessible, service is quiet good. Cleanliness is very wise and nice, however somehow lack of amenities like the limited toiletries you have to buy it separately. But everything is still fun and good upon the stay. It was my second time in here.

Believe me it was bliss for me that travel became very limited during this pandemic. People are, like, away. Away. So I was fished out of my comfort zone by my husband who wanted to leave our current city -- a city that worships face shields, as if face masks weren't enough to choke us in this heat. We initially booked our flights to Bohol, hotels included. But thanks to the national government's ever-expanding classification of quarantines, we had to cancel that trip. We wanted to still celebrate a week-long birthday out of town so we planned on driving to cities with little or no quarantine restrictions. First stop: Angeles City in Pampanga. Pampanga is a province not in included in the NCR bubble in May 2021. So we didn't need to get tested or quarantined when we got there. We didn't realize looking for a pet-friendly hotel would be so difficult. We found a couple, but landed in Capitol Hill Hotel and Suites. The hotel isn't really inside Clarkfield. One enters the zone from NLEX and exits one of the side gates. You'll pass through what seems to be the former red light district of the old US Military (?) zone, and you'll find Capitol Hill build just outside the residential areas alongside some of the old and new hotels. This one looks new. Squeaky clean. They have ample parking spaces in front and beside the hotel building. With a crate, a couple of bags, and 4 small dogs, were pleased to be led to a room in the second floor. We still had to take several elevator trips to and from the car. I lost count on how many times the doorman held the door for us. The two ladies at the Reception were all smiles all the time. We were handed only one key card. But in all hotels that I've stayed in, I've always made it a rule to get two key cards, in case I leave the other one in the room. The room's about 50 square meters, with a king size bed, TV, and toiletries, a huge window that overlooks where we parked the car, and a see-through bathroom with a tub. Water pressure in the sink and shower were strong. And again, squeaky clean. The toilet flushes well. The entire building has wi-fi. We were provided with enough towels. The closet had two robes, two pairs of slippers, and a safety deposit box. Venture to the rooftop and you'll find the infinity pool, bar, and restaurant. The food is pricey if you're on a budget, but they serve them fast and with utmost concern about your taste. You don't have to take the towels from your room if you want to use the pool; they provide towels for that. I recommend you have dinner at the rooftop by yourself or with a date. The evening view of Clarkfield and the Clark Airport is spectacular. One floor below the rooftop is a small gym with a treadmill, peloton, and a few weights. The next morning, I had to stay in the room to prepare our stuff for our next lap in our tour. The phone rang asking us if we wanted our breakfast in the room or the restaurant at the rooftop. It was 9:30AM already; we said we'd be havi

I stayed here for 22 nights with my partner and overall, it was a good experience. We stayed in a deluxe king room on the bottom floor. Pros: -comfortable bed -good shower with many shower heads and hand held hose -good location in Balibago close to many good restaurants and karaoke bars -staff are friendly and attentive, special shout out to Cherry for helping me organize flowers on Valentine's Day -easily accessible by car and free parking -the rate is quite cheap, will be hard to find a better hotel for this price in the area -the WiFi was consistently reliable with fast speeds throughout my stay Cons: -despite daily housekeeping, the floor of the room is always dirty, you cannot walk barefoot in the room or your feet will be black with dirt. needs to be mopped with stronger chemicals -the shower needs a deep and thorough clean with stronger chemicals also. housekeeping staff are mopping the floor, but white and black mould accumulate very quickly which poses a health risk. it seems like they're just cleaning the bathroom with basic chemicals or water only -would be much better if the TV was a smart TV so that guests can enjoy Netflix etc, however they did have cable TV -quite often, our access card stopped working every 2-3 days which is inconvenient as we have to go to reception constantly to get it fixed. also, there are 2 of us but they refused to give us 2 room keys. If the small issue with cleanliness of the floors/shower is resolved and this hotel had a smart TV, it would truly transform the hotel to a 5 star experience. Overall, I would stay here again.

Firstly the staff are wonderful and extremely helpful. My in-laws booked this blindly as an overnight stay en route to our destination and after arriving in the evening I almost immediately began to notice comings and goings both to and from bedrooms by older Korean/Japanese/European men with young ladies. I'm wise enough to know what was going on. Luckily all our children were enjoying the lovely pool area and were oblivious to the nature of things. Whilst the hotel staff are fantastic we think this is a one time stay only for us.

We were on our anniversary staycation, and for the first time in all the places we’ve stayed at (and we love to travel and stayed in cheaper places), I woke up with a cockroach bite on my eye. I wouldnt’ve posted a review but it still hurts, I can’t scratch my eye and it’s been heavy so it hurts and I can’t work right since, and I do online work, so it’s been hard :( the facilities are good. The food is expensive, not much of a selection, but I hope they clean better. I told the reception and pointed to my eye, they gave us an hour extension for checkout, which isn’t really special, or compensates for the damages their poor cleaning did :/

We celebrated my son's birthday here and stayed for 3 days and 2 nigths, it was the best decision ever because the hotel made my family really special during our stay. Each and every staff of the was very accomodating and polite, they gave lots of treats and even decorated our room with balloons and birthday banner. My son was very happy for all the birthday songs and cakes that he received. At the end of the day he told us this is his birthday ever. Thank you swissotel for making our stay memorable.

They told us to get in line before getting in but once they accommodate the guests for 8pm, the people that are not in line are getting first before us, for the Php 2750 per person the way they manage the people in order is very disappointing (also the people that go first that are not in proper line are so disappointing thinking that you afford to pay to eat here but you can’t follow simple rule and displaying such behavior 🫠). Also the price is not worth it for the things you can eat here, the tomahawk is not that delicious and the lobster is like just ok, and also the time we get there, the ice cream for dessert I think just lasts for 30 mins and they don’t refill it also there are food that are so limited like salmon and other viands, I did not even take a taste of lechon. After our experience I think the vloggers are just overreacting for their vlog here. In the end there is no particular food that manages me to remember its good taste and all are just meh or just the same taste in other buffet restaurants that offers more variety of food in just under Php 1k