Hotel berhampiran One North Mall, Mabalacat

Had been about 6 years since I last stayed here. For the most part it is the same although a bit more expensive than in the past. The pool and rooftop are great! The bed is average at best, would be expect a much softer/comfortable bed for the price. I would stay here again, if the price point drops to a more competitive rate.

Once you emotionally and mentally accept that you're not staying at a Hilton resort, the Queens hotel is more than adequate to fit most of your needs. Paying in cash does provide a discount, so I would recommend to take advantage of the strong dollar and pay cash. They do expect a cash payment on arrival though. A reviewer did post that towels are worn and thin. This is true. I put my towel up to the light and I could see through it. Queen's should definitely buy higher quality towels. Rooms don't have a coffee maker, only two bottles of water. I've already learned from past experience the service and food at the restaurant downstairs is very bad (at least for breakfast) so I typically walk to Phillies or Envy. The refrigerator is filled with snack bar items, but I simply tell housekeeping to remove all the items and I fill up the fridge with my own items (water, soda, beer). My room did have toiletries such as toothbrush, razor, comb etc. I did get the room with the balcony overlooking the pool so maybe all the toiletries come with a certain type of room? Staff is very friendly and will greet you with a smile and call you by name.

I stayed here for 22 nights with my partner and overall, it was a good experience. We stayed in a deluxe king room on the bottom floor. Pros: -comfortable bed -good shower with many shower heads and hand held hose -good location in Balibago close to many good restaurants and karaoke bars -staff are friendly and attentive, special shout out to Cherry for helping me organize flowers on Valentine's Day -easily accessible by car and free parking -the rate is quite cheap, will be hard to find a better hotel for this price in the area -the WiFi was consistently reliable with fast speeds throughout my stay Cons: -despite daily housekeeping, the floor of the room is always dirty, you cannot walk barefoot in the room or your feet will be black with dirt. needs to be mopped with stronger chemicals -the shower needs a deep and thorough clean with stronger chemicals also. housekeeping staff are mopping the floor, but white and black mould accumulate very quickly which poses a health risk. it seems like they're just cleaning the bathroom with basic chemicals or water only -would be much better if the TV was a smart TV so that guests can enjoy Netflix etc, however they did have cable TV -quite often, our access card stopped working every 2-3 days which is inconvenient as we have to go to reception constantly to get it fixed. also, there are 2 of us but they refused to give us 2 room keys. If the small issue with cleanliness of the floors/shower is resolved and this hotel had a smart TV, it would truly transform the hotel to a 5 star experience. Overall, I would stay here again.

They upgraded our room to Euro suite. The staffs are super nice and the room is well-cleaned. I and my boyfriend are planning to book again when we go back in Pampanga. Hoping ma-upgrade po ulit ang room, hihi. Thank youuu! Overall rate is 10/10!

값싼 숙소이기에 많은 기대를 할 필요가 없다. 위치는 유로텔건너 지프니터미널에서 1.4km 정도 크리아타운방향으로 가는길 중간에 있다. 직원들은 친절하다. 조용히 쉴수 있어서 좋다. 방은 약간 넓은 편이다. 이런점들은 장점이다. 단점은 샤워시 수압이 낮고 주변에 식사를 할만한곳이 없다. 식사를 하려면 지프니를 타거나 트라이시클 또는 그랩을 사용해서 이동해야한다. 지프니는 양방향으로 매우 자주 다닌다. 그리고 안전하다고 생각된다. 24년1월 현재 지프니의 요금은 13페소이다.

Location is very nice and accessible, service is quiet good. Cleanliness is very wise and nice, however somehow lack of amenities like the limited toiletries you have to buy it separately. But everything is still fun and good upon the stay. It was my second time in here.

Firstly the staff are wonderful and extremely helpful. My in-laws booked this blindly as an overnight stay en route to our destination and after arriving in the evening I almost immediately began to notice comings and goings both to and from bedrooms by older Korean/Japanese/European men with young ladies. I'm wise enough to know what was going on. Luckily all our children were enjoying the lovely pool area and were oblivious to the nature of things. Whilst the hotel staff are fantastic we think this is a one time stay only for us.

We were on our anniversary staycation, and for the first time in all the places we’ve stayed at (and we love to travel and stayed in cheaper places), I woke up with a cockroach bite on my eye. I wouldnt’ve posted a review but it still hurts, I can’t scratch my eye and it’s been heavy so it hurts and I can’t work right since, and I do online work, so it’s been hard :( the facilities are good. The food is expensive, not much of a selection, but I hope they clean better. I told the reception and pointed to my eye, they gave us an hour extension for checkout, which isn’t really special, or compensates for the damages their poor cleaning did :/

It wasn’t easy when we started looking for our wedding reception around the Philippines as there are so many options to choose from. We got engaged last year in Clark Marriott Hotel, so it has a special place in our hearts, so me and my fiancee finally decided to do our wedding here. We were so happy that we have chosen Clark Marriott Hotel, we had the best and excellent customer service experienced ever specially with the help of Mr Jonas Carlo and Ms Laila, without them it wouldn’t be possible to have our dream wedding come true. They guided us and walk throughout until the end, from our presidential suite, food tasting, securities, and other amazing perks, everything went well and smoothly, no stress, whatever we asked they will make it work as much as possible. It was so easy to communicate with them even our wedding coordinator was also amazed how the chefs, managements and other hotel staff members were so professional, friendly and very accomodating. A year of preparation but it was definitely worth it, every moment we spent in Clark Marriott exceeded our expectations. The best part was every one of us enjoyed, and all our guests got positive feedbacks. We highly recommend Clark Marriott Hotel to celebrate your wedding, definitely more than 5 star for us. Thank you Mr Jonas Carlo and Ms Laila for your amazing service!

Staff had been very warm and responds swiftly. This is tru the moment we landed on the driveway. Check in was fast; room was clean and food was good. We love of course the bar cos it has a pool area and the cocktails are great! Location is one of its aces too and we’ll definitely consider for our next visit. The bell boy took a long time to pick up hut the front desk followed through and apologised.