Hotel berhampiran La Vaguada di Madrid

ACCESS : hotel is ~ 200m from Herrera Oria Metro stop - exit at the Herrera Oria exit, the alternative leaves you 50 m further away and downhill. From this metro station Madrid centre is 30-45 minutes away, at a cost of €2. ROOMS : very spacious, separate bath, shower, toilet, 2 wash basins, microwave BREAKFAST : fresh orange juice for every table, good range of pastries, bread, meats, eggs, - very good OUTDOOR POOL : 13.5m diameter, good for swimming, ~180cm deep everywhere so not really child friendly, sun blocked after about 6pm, open strictly 10.30am to 8.30pm, plenty of towels and loungers GYM: best you will ever see in a hotel, looks like it was once a thriving sports club with turnstiles but Covid probably killed it - now 4 rooms of every machine you could ever want. Indoor pools were drained - maybe they will be refilled in the autumn when the outside pool closes RESTAURANTS : Taberna La Illustracion is a 10-15 minute walk - run by mother an daughter - delicious food at a great price (€40 for 4 drinks and salad starter + main). Alright is America style restaurant - good, and only place where English was used. Several smaller cafes in the area offering standard 'raciones' - all good. Great hotel for exploring Madrid from.

Buen hotel, habitación cómoda. Nada especial que reseñar aparte de la bañera que parece una piscina, da gusto estar en ella.

Muy amables en recepción desde el mismo momento de la llegada. La habitación muy amplia y cómoda, con todo lo necesario. Casualmente, era una para fumadores, pero estaba bien cuidada y no había olor a tabaco. Por eso me dejaron subir a comprobarlo para ver si iba a estar a gusto. Por lo tanto, la estancia fue corta pero muy agradable ya que uno de los requisites principales era poder llegar para dejar maneras y volver a salir para una reunión. Al día siguiente, no tuve tiempo de disfrutar del desayuno que ofrece el hotel pero había echado un vistazo y era realmente completo por la amplia variedad.

Our hotel at Crisol Vía Castellana was okay but nothing more - to be honest I expected more, especially from a 4 star hotel. To start with the good things: the service is okay, breakfast is very nice and the metro and busses are right infront of the hotel (you still need to take 2 different trains to get to the most famous places though). Depending on the room you have a view above the street which can be enjoyable. You receive some cute chocolates and cosmetics when you arrive in the room. Nevertheless the hotel really needs a renovation! Starting with the lobby that only has some old and dirty sofas placed inside and could be designed in a way more comfortable way. The rooms really disappointed me!! We booked one king size bed and had two single beds. The safe didn´t work. The water in the shower changed from hot to cold very quickly. Most of the doors and shelfs had damages and looked very used. All in all I wouldn´t choose the hotel again unless it´s been renovated.

Stayed end of Feb during a business trip, greeted by the main entrance doors not working and the side door jammed. Security assisted with gaining access but not a great impression. The hotel card reader was not reading any of my cards even though I had just used them outside. I asked where the nearest bank was but the staff could not help apart from shrugging their shoulders. Another person had the same issue after me and it transpired the trainee receptionist had not got the experience to deal with the issues. The hotel was clean with decent rooms as you would expect at this level, the rest of my stay was pleasant with helpful staff.

Please Avoid this place. It is cheap but nothing else! I stayed here checked into the receiption which is 24 hours after my working day. The place is near the metro cuatro caminos (a mainly poorer area of Madrid with lots of south american population). The area does have a 24 hour supermarket which was good as the hostal has no food/drink facilities. The room was a very small single bed as I was alone on an education course for my job. The room had a fan and tv and a small table. Once you switch off the light the fan goes off so you cannot sleep with the fan on at night with 39c heat. you cannot leave the window open as its not a safe place. The first moment I checked in, i quickly went outside to get air and get the metro outside. They checked in a drunk african man at 6pm in the evening who was walking up the stairs with a can of beer unable to walk or see anything (their is no lift to the rooms) you need to walk up around 50 stairs to the rooms. They take anyone from the streets if they pay the small charge to stay here. Second day, the two receiptionists or owners were fighting over money from the hotel they were shouting and getting agressive. Its was an uncomfortable situation to see. I left and came back after work for a shower and the room had not been cleaned. They said you didnt put a badge on the door saying clean my room. Couldnt they knock and say something? Very strange way of working? The next day I put the badge clean my room but NO nothing changed. It was an excuse.. Then I went and complained he didnt speak any English and didnt want to know he said the cleaners left and nothing he can do. I pulled off the bedsheets, but the bed protector was badly stained with blood and I also got a skin rash. I left the property 1 day early, it was disgusting. The toilets were not cleaned either and insects were crawling everywhere. This place should be closed down immediately. They dont take security or cleaning seriously, they dont want to know problems only take your money. I explained to Expedia about this place but the hotel denied everything. SHAME!!!

Apesar de haber estado 1 noche hemos estado muy cómodos, la chica de recepción muy amable, lo único malo es que al llamar a atención al cliente no respondió nadie, de todas formas estamos seguros de que volveremos☺️

2 nights there. Very nice checking, eye-contact, body language, speech, correct approaching and fast. I felt welcome. The hotel: I loved the kind like dark-atmosphere, it's not a sun-like bright hotel, it's elegant and classic. Don't expect cheap Chinese LEDs ON every corner. Furniture and colors are very inviting to a relaxed state of mind. The room was big enough, classical furniture, 2 comfy armchairs, heavy and blocking light curtains do the job. Bed, quite comfy and big. Wrong pillows. I would have enjoyed more if a 3rd (extra) bed wasn't there. Is the idea to make me feel more lonely? :-) Reception made a cock-up. I'm single traveler, I booked for 2. I didn't bother to ask to remove Soundproofing: once you step out of the lift: no echo on large aisle. Carpets floors all over, solid furniture plus all the surrounding trees makes the trick. Once inside the room: you hear next door people having a conversation, doors opening. Seriously! It really sucks! I went ill, upset stomach and I didn't felt relaxed to use the closed as much as needed. On the other hand: the adults games? How to manage it? Mute on? Parking is super. It's approved even for those with only 2 remaining points on theirs driving license. :-) I would come back as a single traveler. My greetings to the cleaning staff. Good job. Thank you.

The environment was generally well and close to the train/subway station. However, it was very difficult to locate the place at first because you have to go up a floor to discover the hotel. Apart from that, the construction hasn't stopped once I checked in so there was a lot of noise around. Plus the elevator outside of the hotel broke down twice while I was there. The bath and bed is generally well. Although I should warn those who wishes to stay, this hotel's equipments are fairly aged and it's near to impossible to turn the AC to the temperature you want. The breakfast was rather nice and I enjoyed the varieties of food it provided. The breakfast was not something fancy but definitely had more choices than the last hotel I stayed in Barcelona. In general, a nice place to stay. The staff were very kind and helpful.

My Wife and I are regular guests at the Exe Madrid Norte. Every time we stay, we are amazed by the friendliness, professionalism and duty of care performed by all the staff there. In recent months, the hotel has had to deal with many challenges, as have many other hotels....but thankfully the Exe Madrid Norte has stayed open throughout the troubling times of covid 19. It looks like they have managed to keep their doors open only as a result of good planning, with the inevitable trimming down of personnel and facilities and a large amount of hard work. I can’t praise the staff enough for their dedication to their job and their attention to detail. The rooms are always spotless and very well maintained. During our recent stay, we experienced a total dedication to duty from one of the members of staff there, called Laura. Snow brought havoc to Madrid during the storm Filomena. The hotel was cut off by the snow, which meant Laura was the only member of staff on site to singlehandedly run the hotel for 3 days. Her actions were exemplary. She deserved a medal for her actions over those few days! When the weather eased....and help did finally manage to get through to the hotel, Miguel, the manager and his team did a fantastic job, above and beyond their job descriptions, to get the hotel accessible and working as normal again. Many thanks to them for helping us all get through that very difficult weekend. We highly recommend the Exe Madrid Norte for its comfort, location, cleanliness and friendliness. Although there are minimal staff there at the moment and facilities are limited due to covid 19, rest assured the guests are taken care of with the utmost courtesy and diligence. Paul & Rima Brown