Hotel berhampiran Museo del Prado di Madrid

Very centrally located with friendly front desk staff. We would like to specially thank Ms Rosario and Ms Carlota for going the extra mile by making sure customers feel welcomed and at ease. We ordered from their dining menu, Le Room Service, several times during our time in Madrid, and the food was of good portion, and good quality!

Best location right in city center, next to the parliament and 3 biggest museums. Highly recommend it.

This boutique hotel was perfect for my needs and great value for money. Happy, helpful staff and a clean, well proportioned room. It is very close to the Parque de El Retiro for relaxing walks, the Puerta de Alcalá for nice food and drink and then you can walk up Serrano for quality shopping.

Reception was nice and allowed us to check in early because our room was early. The room was quite beautiful and spacious, overlooking the park. The facilities are clean and modern.

As a Marriott Titanium / Lifetime Platinum Elite Guest, our family [husband, wife and two young daughters] decided to visit Madrid, Spain to start our month-long 2023 summer vacation in Europe. We spent five (5) nights at Westin Palace Madrid using our Bonvoy points in late May / early June 2023. Please see the thirty-eight (38) photos we posted with this review of all aspects of the hotel. Within days after making our five (5) night stay using Marriott Bonvoy points approximately ten (10) months prior to our arrival date, we emailed General Manager, Pablo Flores and advised him of our future stay as well as our special requests, including our request for an Executive Suite, which would comfortably host our family of four. Within hours of our email, we received a thoughtful reply Paloma Hidalgo, Director of Rooms, whom immediately provided us with a complimentary guaranteed upgrade to an Executive Suite and further, Ms. Hidalgo readily granted all of our other special requests. The prompt response did not come as a surprise to us given how active the management of this property is in reading and promptly replying to past guests on Trip Advisor as well as the Marriott Bonvoy website, which is but a mere sign of management’s commitment to exemplary customer service. Not surprisingly, we were overjoyed with such a response and really looked forward to our future stay at The Westin Palace Madrid. This gorgeous historic hotel is magnificently located in Madrid overlooking the Neptune Fountain and less than a three minute walk to the Thyssen-Bornemisza Museum, less than a five minute walk to the Prado Museum and less than a ten minute walk to the Reina Sofia Museum. It is also extremely close to Retiro Park and is within an easy 15 minute walk to Puerta del Sol, Plaza Mayor and the Gran Via as well as many bars, restaurant, trendy cafés, market and other cultural attractions. You can easily walk everywhere throughout the entire city but public transportation options abound in close proximity to the hotel as well. Our initial visit to the Westin Palace Madrid did not disappoint, especially when the hotel accommodated our extremely early check-in (before 9:00 am). The check-in process with Ms. Hidalgo, Estefanía Martinez, Front Office Assistant Manager and Juan at the reception desk was a breeze. Further, Ms. Martinez was kind enough to personally escort us to our suite and show us all of the features and amenities of same. This was very thoughtful on the part of Ms. Martinez and very much appreciated. Throughout our entire five (5) night stay, Ms. Hidalgo and Ms. Martinez were especially helpful and friendly. We simply loved our Palace Executive Suite with slightly over 1,000 square feet in total space with a sublime view of the Neptune Fountain; it was truly remarkable. Further, upon entering, we discovered that Mr. Flores and his team were kind enough to provide us with several 1 liter bottles of both sparking water (Vichy Catalan) and sti

酒店地理位置很好，出門就是大量露天餐廳和購物場所。但是酒店衹有某一種房型可以入住三人，不管夫妻倆攜帶一名小童或者父母一方攜帶兩名小童，前台嚴格執行衹可入住兩人的規定。需加錢換到另一個有沙發床的房型才可以三人入住。這個信息酒店在攜程訂房時完全沒有提供。

A wonderful experience at NH Paseo del Prado in Madrid. The ultimate breakfast experience! I had wanted to try the tomato on toast that I had heard about in Spain, but couldn't figure out how it was made. Miguel Angel, a fabulous waiter on the breakfast crew talked me through it, and helped me make this delicious treat. The entire hotel experience was great, but the very personal touch of MIguel Angel made the experience perfect!

A spotlessly clean hotel within 10 minutes walk of the central train station, which also has a direct bus link to the airport. Located close to several major art galleries and the botanical gardens. Plenty of local bars for breakfast and other meals. Very helpful staff and the opportunity to leave bags after check out if you have a late flight. However, do not expect high standards to come cheap.

Absolutely loved this hotel. It was perfect for a couple traveling with their children. We stayed for a week, the location was amazing across the street from The amazingly beautiful Retiro park. The staff was great, rooms cleaned very well. We had the included breakfast which was great lots of choices. Can’t say enough about it. Having a junior suite with separate bedroom and huge separate space for sitting and bunk beds was key for us to have a wonderful week! Would definitely return!

Excellent location. Méndez Álvaro station is three blocks away and the line that takes you to the airport stops right there. The only issue is the outlet type. Only European, so bring your own adaptors. The bathroom has no real door. You close the shower and the toilet is open. Other than that, the hotel is really good. They lend you a hairdryer for free, have hot water, and the staff were extremely kind and nice. I definitely recommend this place.