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Relais & Chateaux Heritage Hotel
4.6/594 Ulasan

Relais & Chateaux Heritage Hotel

Madrid|2.15km dari Torre Europa Madrid

Tempahan terakhir 23 jam yang lalu

The Heritage is a boutique hotel with 40-something rooms and the emphasis is very much on a personal service. It’s part of the Relais and Chateau group, a chain I’d always avoided in the past as I’d assumed it would be beyond my means. How fortunate I was this time to take a chance. All of the staff are unfailingly polite, friendly and helpful and I can honestly say I’ve never been so well looked after in a hotel before. Alicia and Dana checked me in, seamlessly, and I was offered a glass of Cava whilst this happened. I was then shown to my room - a Junior Suite - on the sixth floor, where the decoration could best be described as opulent. A huge bed, an antique desk and chair, two further chairs, flatscreen tv, Nespresso coffee machine, mini-bar, safe etc. Everything you’d expect in a high end hotel. Enough coat hangers as I was travelling solo but possibly not quite enough if two people had shared the room. But that’s a small gripe. The bathroom included a hydrotherapy bath, which I didn’t use, and the largest rain forest shower I’ve come across. Despite being on a busy road junction there was minimal traffic noise thanks to effective double glazing. Internally, I was disturbed only once by a slamming door. There will always be thoughtless travellers who let that happen but that’s not the fault of the hotel. The bed mattress was a little on the firm side for me. It must be a difficult issue for hotels of any level as it's often just down to personal taste. But this is a good example of the extraordinary service given by the Heritage. I happened to mention the mattress to Julian, the General Manger, who explained that because it was a public holiday in Madrid (the day before Good Friday) it meant he was unable to get hold of a replacement mattress for me. But he did despatch his head of housekeeping to a department store to buy a mattress topper which was then added to my bed. This was a big improvement and definitely above and and beyond what I was expecting. The hotel restaurant must also get a mention. It’s presided over by a two-star Michelin chef (the stars awarded for a restaurant elsewhere) and was a revelation. At dinner the flavours were outstanding. And from the same kitchen came a very good cooked breakfast each morning. It was my first visit to Madrid and I was there for a week over Easter. The city is as beautiful as everyone says and I saw some amazing art and enjoyed spectacular weather. But I also struck lucky in my choice of hotel. Special thanks to manager Leticia for trying to get me in to “the best” flamenco show in town. Alas, it was fully booked on the nights I was free. But then Alicia found somewhere else for me so all’s well that ends well!

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AC Hotel Aitana
4.5/547 Ulasan

AC Hotel Aitana

Madrid|0.5km dari Torre Europa Madrid
I found this hotel because everything closer to the city centre was booked on the day. It is located in the Chamartín district, a nice residential area with lots of restaurants and shopping not too far away. It may not be the best location for tourists, for me as a business traveller it turned out great. If you can´t walk to where you have to go and don´t bring a car, there is a metro station some 5 mins away. Also, finding a cab or Uber is easy and convenient. Parking was fully booked but I managed to park on the road. Make sure to feed the meter! There is also a big public parking close by, the hotel will give you indications. My room was modern and comfortable with a nice city view on to Castellana and some apartment blocks. AC hotels are not the same standard as Marriott hotels, so I am giving my stay 5 stars on the basis of that. My bed was very comfortable, the bathroom roomy and functional, there was a mini bar and a coffee machine, internet was free of charge and fast enough. I had a working desk and enough sockets to charge my appliances. I paid a bit too much for my liking but it was worth it. I walked to a really classy Corte Ingles not too far away and also to a restaurant. For breakfast I ventured into the residential streets behind the hotel and found a little typically Spanish bar. Hotel staff was very friendly and helpful. In the lobby, there is a big working table where I could see myself having a meeting with colleagues in a comfortable atmosphere. Would definitely go again.

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Hostel Almansa
3.3/574 Ulasan
Please Avoid this place. It is cheap but nothing else! I stayed here checked into the receiption which is 24 hours after my working day. The place is near the metro cuatro caminos (a mainly poorer area of Madrid with lots of south american population). The area does have a 24 hour supermarket which was good as the hostal has no food/drink facilities. The room was a very small single bed as I was alone on an education course for my job. The room had a fan and tv and a small table. Once you switch off the light the fan goes off so you cannot sleep with the fan on at night with 39c heat. you cannot leave the window open as its not a safe place. The first moment I checked in, i quickly went outside to get air and get the metro outside. They checked in a drunk african man at 6pm in the evening who was walking up the stairs with a can of beer unable to walk or see anything (their is no lift to the rooms) you need to walk up around 50 stairs to the rooms. They take anyone from the streets if they pay the small charge to stay here. Second day, the two receiptionists or owners were fighting over money from the hotel they were shouting and getting agressive. Its was an uncomfortable situation to see. I left and came back after work for a shower and the room had not been cleaned. They said you didnt put a badge on the door saying clean my room. Couldnt they knock and say something? Very strange way of working? The next day I put the badge clean my room but NO nothing changed. It was an excuse.. Then I went and complained he didnt speak any English and didnt want to know he said the cleaners left and nothing he can do. I pulled off the bedsheets, but the bed protector was badly stained with blood and I also got a skin rash. I left the property 1 day early, it was disgusting. The toilets were not cleaned either and insects were crawling everywhere. This place should be closed down immediately. They dont take security or cleaning seriously, they dont want to know problems only take your money. I explained to Expedia about this place but the hotel denied everything. SHAME!!!
AC Hotel Cuzco
4.4/574 Ulasan
Frankly, I can't complain. Everything was OK, the only small minus was a little noise I could hear from the street. Very kind reception staff and even better service in the breakfast room. Breakfast itself great, however some changes to the menu would be nice every so often. I got a nice room and it was perfect for business travellers, but altogether soulless. Good thing is the metro station nearby, otherwise it would be quite far from the center. In summary - OK, but that's it.
Hostal Siesta & Go
3.2/517 Ulasan
Fui a pasar una sola noche, con litera reservada y me llevé la grata sorpresa de que me dieron una hab. doble para mi solita!! BRYAN me revivió muy bien, al igual que RAFAEL, el chico de noche, que me atendió muy bien por la mañana! En general para el precio que pagué estuvo muy bien (gracias a la hab. Reconozco que no hubiera sido igual la litera, mucho ruido y mal olor) La DUCHA de 10 (mucha presión, agua caliente y limpia) BAÑO OK y cama muy cómoda!!!
Canopy by Hilton Madrid Castellana
4.4/574 Ulasan
The hotel is well located near the massive underground metro complex of Dos Ministerios, which is where the good news ends. The hotel suggests a boutique individualised experience, but in reality it’s just a makeover with a global blandness underlying it. Breakfast was only adequate for a hotel with the pretension of charging this tariff. The staff were arrogant and unhelpful on a range of issues which required a different, more individualised approach. “Computer says No” responses tend to derive from cultures that are monolithic and resistant. There are many good hotels in Madrid. This has yet to earn its place amongst them. It has a touch of the “Abercrombie&F” brand culture about it. Purposely exuding “too cool” like a dismissive white privileged preppie.
H10 Tribeca
4.5/597 Ulasan
H10 Tribeca was a very beautiful hotel in the commercial area of Madrid. The design is mid century modern with some additional elements. Beautiful light fixtures and tiles in the lobby. The bar/restaurant area is cozy and comfortable. There is a large interesting bookshelf, with lots of books to read. Also industrial lights in lobby add interest to the room. The room was very spacious with a great bed. Bedside table and lights were also nice. Closet space was great, space for suitcases was a plus. The bath has wonderful rain shower head with super hot water. The is walk in but spacious.
AC Hotel Aitana
4.5/547 Ulasan
I found this hotel because everything closer to the city centre was booked on the day. It is located in the Chamartín district, a nice residential area with lots of restaurants and shopping not too far away. It may not be the best location for tourists, for me as a business traveller it turned out great. If you can´t walk to where you have to go and don´t bring a car, there is a metro station some 5 mins away. Also, finding a cab or Uber is easy and convenient. Parking was fully booked but I managed to park on the road. Make sure to feed the meter! There is also a big public parking close by, the hotel will give you indications. My room was modern and comfortable with a nice city view on to Castellana and some apartment blocks. AC hotels are not the same standard as Marriott hotels, so I am giving my stay 5 stars on the basis of that. My bed was very comfortable, the bathroom roomy and functional, there was a mini bar and a coffee machine, internet was free of charge and fast enough. I had a working desk and enough sockets to charge my appliances. I paid a bit too much for my liking but it was worth it. I walked to a really classy Corte Ingles not too far away and also to a restaurant. For breakfast I ventured into the residential streets behind the hotel and found a little typically Spanish bar. Hotel staff was very friendly and helpful. In the lobby, there is a big working table where I could see myself having a meeting with colleagues in a comfortable atmosphere. Would definitely go again.

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