Lihat hotel dengan penarafan 4 Bintang kami di Mainz untuk keselesaan dan kemudahan yang terbaik

Lihat Ulasan Tetamu untuk Hotel di Mainz

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AC Hotel Mainz
4.2/541 Ulasan
We stayed here for a few days after a Viking River Cruise that came from Budapest and ended in Passau. Take this with a bit of a grain of salt, because we were at the end of a long trip, had traveled for 4 hours by train with one frantic change, both had colds at this point, it was pouring down rain, and when we arrived with heavy suitcases.... the elevator wasn't working and we were many, many levels up. So, not a great start to the stay. The hotel is very close to the train station, and the station had a shopping mall of sorts where we could get cold medicine and carry-out meals, although the food was awful. There were also other small fastfood places and food trucks in very close proximity. The room itself was spacious, had a lot of space to put out our luggage and purchases from the trip, prepare to go out the next day for a tour of wineries in the region, a big screen TV, a spacious bathroom with a very big shower (that also had a giant darkened window that looked into the bedroom, oddly), a coffee/tea station, etc. The staff were really nice; it wasn't their fault the elevator didn't work. There was a little lounge off to one side of the lobby, which we sat in with our friends to eat dinner each night from wherever we carried out. We did go one night to a good restaurant, Eisgrub Brau, a very traditional German restaurant and had a great meal, including the tasting platter and the Turkey Schnitzel, which is gigantic and yummy. (This is a bit of an Uber ride but worth it.) This was a good location for us to stay for all we wanted to do in the region, and about a 30-minute ride to the Frankfort airport. However, it is in the very urban part of Mainz, so if you are expecting to walk to quaint little taverns, this isn't the area for that. Overall, a decent place to stay, but I think we were just exhausted and not feeling well, so that is accounting for my lack of enthusiasm in this review.
Wens Hotel
4.6/514 Ulasan
Egal ob bei der Buchung oder beim Checkin, war die Kommunikation mit dem Hotelpersonal sehr gut. Wir freuen uns auf den nächsten Besuch!
Favorite Parkhotel
4/537 Ulasan
Nachwehen… Ich wurde heute Morgen von eine Dame aus dem Favoriten-Restaurant angerufen. Sie wollte mit mir über meine Kritik sprechen. Zuerst hat Sie mir mitgeteilt, dass das Servicepersonal eine völlig andere Wahrnehmung hat und dass im Restaurant Kameras installiert sind und alles aufgenommen wurde. Zuerst hat mich die Information über die Kameras irritiert aber ich habe geantwortet, dass es im Prinzip gut ist, denn es wurde alles aufgenommen und kann faktenbezogen ausgewertet werden. Die Wahrnehmung der Kellner schien mir nämlich nicht faktenbezogen zu sein. Objektiv gesehen, kann ich das nachvollziehen – was kann man dem Vorgesetzten sagen, wenn man sich in Erklärungsnot befindet… Die Dame wolle noch einmal meine Version hören, dazu kam es kaum, weil Sie mich ständig unterbrochen hat. Sie nahm Worte in den Mund, die ich nie verwenden würde, nämlich es wurde behauptet, dass ich nicht möchte, „abgefüllt zu werden“, als der Kellner mir 2-tes mal den gleichen Wein nachschenken wollte, ohne zu fragen, ob ich das möchte. Dabei ging es mit dem nächsten Gang weiter und ein neuer, korrespondierender Wein sollte serviert werden. Schließlich habe ich gesagt, dass ich das Gespräch nicht zielführend finde und ich es gerne beenden möchte. Zum Abschluss hat die Dame noch in den Hörer verlauten ließ, dass Sie uns in diesem Restaurant nicht sehen möchte. Alles gut! Das habe ich doch in meiner Kritik geschrieben, dass wir nicht mehr kommen. Vielleicht wurde nicht alles gelesen oder die Dame wollte das letzte Wort haben. Für mich ist das ein Beispiel einer peinlichen Aufarbeitung…und bestätigt mich leider in dem, was ich geschrieben habe. Es gibt so tolle Restaurants in Frankfurt, wo cih schon mehrfach war, wie z.B. Villa Merton, La Fleur, (früher auch Emma Metzler) , Maintower oder Lohninger – dort stimmt die Qualität, Service und Freundlichkeit und dort gehen wir wieder gerne hin! PS Tipp-Fehlerkorrektur von der Hauptkritik: Keller = Kellner; wenn= wen
Hilton Mainz
4.3/576 Ulasan
We had googled our way to the fact that the Hilton Mainz has a very good location right down to the Rhine and you can purchase access to the hotel's ”Executive Lounge”. We booked 5 nights and we were ready for a little vacation by the Rhine. Upon arrival at the hotel, we were quickly and efficiently checked in by Mrs. Blanco Flores, who upgraded us to a room with a view of the Rhine. Mrs. Flores made us aware, that the ”Executive Lounge” was unfortunately not that big, but we had to see that with our ”own eyes”. Really good service was provided upon check-in, and our expectations for the stay at the hotel became greater. The room we had been allocated was on the 5th floor with a wonderful view of the Rhine. We had booked a room with breakfast, so we were excited to see, how the breakfast buffet was. But we were very pleasantly surprised there 😊.. There was a reasonably large selection of various breads and hot items, so it was just a matter of getting started with breakfast. The hotel allows you to sit outside and enjoy your breakfast with a view of the Rhine, and watch the people walking and cycling past. We were very lucky with the weather, so breakfast was enjoyed for a little longer time than usual. After breakfast, we went up and see how the ”Executive Lounge” was. But unfortunately we were somewhat disappointed. The ”Executive Lounge” consists of 2 small rooms, where there were 3 tables in each room, and 3 people could sit at each table. When we got outside the time when alcoholic drinks are served, we could see that you could have a cup of coffee or an apollinaris. The snacks on display looked a bit boring, and the fruit wasn't of the best quality either. But cheer up, it could be good in the evening... But when we visited the ”Executive Lounge” in the evening, beer, wine and spirits were on display - but the snacks that were also on display didn't seem particularly inviting - so we didn't take any of them. Summary of our experience of the ”Executive Lounge” is that it is not necessary to purchase access to the ”Executive Lounge”. And we can only encourage hotel management to go on a study trip to Düsseldorf or Dresden, where we have experienced what an ”Executive Lounge” should really be like. In general, the level of service is very high, and the staff a super good service at the hotel 😊... Here we have to highlight in particular: Mrs. Flores from the reception, Heike from the breakfast restaurant and Brittany from Guest Relations. They gave us a really good service during our stay. In summary, we would give the hotel 4 stars out of 5. If the hotel should have had the last star, the ”Executive Lounge” must be upgraded with better rooms. (Could space be created for a small area down in the restaurant area, so that you also have the opportunity to sit outside on the warm summer evenings. We would like to come again at another time to enjoy the good location and super service 😊..
Me and All Hotel Mainz
4.3/574 Ulasan
The service was exceptional at this hotel. I had an issue the first night and when I explained it the staff the next morning they upgraded my room right away! Very close to the train station and center of town and the breakfast is very tasty. Definitely a comfortable place to stay.
Brunfels Hotel
3.7/541 Ulasan
I don’t like leaving bad reviews but this hotel warrants it. I had booked a King Balcony Junior Suite. When I arrived at the hotel, I was told that my room was not available for a ”technical” reason. I then asked to be moved to another Junior Suite with a balcony and was told that all of those rooms had a ”technical” issue. I find it extremely difficult to believe that all of those rooms suffered a ”technical” problem on the day I checked in. The reception offered no explanation whatsoever as to why all those rooms were unavailable. The Front Desk Manager then said that he could upgrade me to another suite but it wouldn't have a balcony. This was something I was willing to accept although I said that I specifically booked the room to enjoy use of the balcony. He wrote the key card out and then disappeared to the back office for 10 minutes. When he came back he explained that all of the other suites were occupied (how did he not know this when he offered me the new room?) and I would have to be downgraded to a room of a lesser standard or I could go to the other Hilton in Mainz but it would cost me €100 more a night. I accepted the downgrade and was met with a dated room. No USB ports which really is standard for a modern hotel. The room itself was very clean although housekeeping missed the small things (eg the coffee spills on a napkin were just left and the napkin wasn’t changed). The bar was OK. It looked like the chef was serving. Maybe they were short of staff. I’d never stay here again. Go to the Hilton Mainz (by the river).

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Maklumat Perjalanan Setempat

Harga TertinggiUS$ 1,636
Harga TerendahUS$ 63
Bilangan Ulasan485
Bilangan Hotel15
Harga Purata (Hari Bekerja)US$ 205
Harga Purata (Hujung Minggu)US$ 207