Hotel berhampiran Grand Soho Makati, Makati

This was my favorite hotel in the philippines. Until the last trip where we were blamed for smoking in the room. Which the staff clearly tells you you can do on the balcony. Upon check out, they seen a cigarette butt. In the trash can and then charged me.An additional ten thousand pesos. Asking for the policy on smoking, it states nowhere that the room cannot have cigarette butts and things of that nature within the waistcans. After questioning the staff regarding the fine the Staff constantly told me you could smoke on the balcony.But not in the room. But then continue to find me for smoking in the room, even though the smoke detector did not deploy. I think in front of them about the problem.And they left me sitting in the lobby for over an hour and a half for a manager to contact me. The rooms also lack certain items that they claim. They have some have washers machines some don't. Beware of the bath and the shower they're super. Tall and super dangerous to climb in and out of i'm not sure who designed that, but they need to go back and look at the architecture. For some reason, the first time i've ever seen in my forty years of life, someone decided to put the bathroom lock on the bottom of the door i'm not sure what they decided to accomplish with this, but even when I tried to lock the door it was unlockable. The views are beautiful, however, and the pool downstairs is pretty nice. The spa though sucks, however, because you have to take 2 elevator rides to actually get to where you're going right running around the hotel in a bath robe... The room denies and the layout's good spokennoise but with the recent issues with a ten thousand peso fine For no fault Of our own and the staff leaving me hanging while running away and not confronting the issue.I will not be staying at oakwood again.

Kakitangan saya yang jauh dari rumah sangat mesra, sentiasa penginapan yang hebat, sangat bersih! sangat peramah! Dekat dengan semua dalam jarak berjalan kaki!

Fast wifi. Nice street view from room. The room I booked costs least so no balcony to sit, just a balcony for aircon compressor. I love the washing machine as I have a few T-shirts to wash. Detergent can be bought in savemore supermarket right under the condo. Room has the living room and kitchen but I didn’t cook. Nice area to stay. Need to register and have our photos taken with the Admin at Lobby before we went up our room which is on 19th floor. 2-3 days before arrival, we sent them photos of our passports and got an authorization letter to stay. When we arrived, they said we still needed to register. Waited quite long as their computer had a problem and they restarted and there were more than 10 guests that time. Pool on 8th floor and you need to pay 150 Peso per person to use. Very fast response each time I email the Host. Over we enjoyed our stay.

Y2 Residence is a bit along Makati Avenue (about 2.5 kms from Greenbelt Malls area) and around the corner from Century City Mall. There are numerous small restaurants within easy walking distance along Makati Ave and surrounds. We stayed two nights at Y2 Residence Hotel on our way from Palawan and prior to departing the Philippines and wish we had found it earlier. On arrival were were immediately made feel welcome , met on the road and our bags taken and carried in for us. (We had stayed in a number of places in the Philippines on this trip and our previous far more expensive where this did not occur). Check in was seamless, Y2 offers an online check in however we prefer face to face. Our room a One Bedroom Deluxe Suite on the ninth flooor, while not large was easily spacious enough for the two of us. A two seater lounge, a single chair with coffee table. A small dining table and a kitchenette large enough to cook in if you wanted. The bedroom was small with one bedside table on one side wih a cupboard with safe on the other. But really what more was needed. The bathroom is small (narrow) however had everything in it including an intantatious hot water system that provided hot water quickly. Even though we faced the main entrance and a building site was adjacent to us we were not disturbed by noise. However this may change as building increases. The view from the rooftop pool and bar area are worth the extremely slow lift up and down then walk up the flight of stairs, particularly as one lift was out of service while we were there making it even slower to get to any floor/ foyer. The lift was the most frustrating thing with our stay. The pool area and surrounds are not large and would if busy you would be lucky to find somewhere to sit, however while we were there we had not problems with this. As stated the view across the city is spectacular, take a few minutes to soak it in. Pros Excellent value for money Very good service, particularly the young trainees. Clean and comfortable room Rooftop bar and pool area with amazing views. Close to some incredibly food Good breakfast Cons Very slow lift system

The location is good because it's near a lot of establishments. The hotel also is nice. Rooftop, gym and work area. But the problem is the pool. It's dirty and a lot of algae. I already informed the staff but took 1 day before they close it. The problem as well is when the close it. They didn't clean it. They just close it. How can guest enjoy if that is the case?

This is my go-to hotel. All the staff here are wonderful and so accommodating. They excel in doing their jobs. You will see their hard work and dedication to provide the best service they can offer. Kudos to Ella and Jess for making a highly efficient team. The management is lucky to have them. The bldg has an excellent location with proximity to railway. A great deal in a prime area. Rooms are clean with comfy bed and pillows. There is a convenience store just beside the hotel. Guests will surely come back. Your home in Mandaluyong.

Neat and clean Very polite staff and accommodating Easy access location

1st the location is very nice its in the vicinity of BGC near sm aura and market market 5mins walk . 2nd the Room is very clean no insect no bed bugs its a thumbs up 3rd the room rate ia very cheap.👌🏻👌🏻👌🏻 4th all the staff are very accomodating  The request has been granted for the higher floor city view . 5th i expected a little bit much for the breakfast How i wish next time  would have something better like longanisa or connbeef or even bacon.   What i ate for 7am was cold food. The scrbled egg was cold the rice is cold also the .  Good thing that time they have egg section where i requested to cooked new so i could eat hot breakfast.  I highly suggest this hotel to add oven toaster in their buffet breakfast area so. Everybody can  have toast bread without waiting too long .  Surely will booked ths again 😊🥰🥰 ohh lastly, the quality of the pillow and the bed is so nice i think its EMMA  brand  so comfy!!  Very very nice  Plus points for me.   They also have bathrobe 👌🏻🥰😊 so perfect! 3rd floor for buffet swimming and gym area which i also loved.

Don’t expect perfection but for the price I paid and for the service received during my overnight stay, I’m rating this 5 for going beyond my expectations for this first time booking. 2 days before my stay, Savoy Hotel sent me an email reminder. It also says, “Please do not hesitate to let us know if we can be of assistance in making any special preparations prior to your arrival.” and so I give it a shot and replied with a request. Thank you to Housekeeping Team Leader Remuel Tayao for that creative presentation. Most of the staff I’ve encountered with are courteous and welcoming except for the tall front desk lady during my check-in. Btw, I hope you install a pin light by the room coffee/tea area and closet. Thank you, Savoy Hotel.