Pengguna Tetamu
27 Februari 2023
The hotel lobby was as beautiful as always, but only one elevator was available for the entire hotel as the other one was out of service. We were allowed to use the service staff elevator. The suite was refurbished with parquet floors and modern furniture. The room was sprayed with a great mist.The bed was comfortable, although i must disclose that we brought our own pillows because the hotel had no memory foam ones. The AC was amazingly good. The view was breathtaking, but there was a huge stain on the window that blurred the view. I thought it was there due to the humidity, but when it stayed there for 3 days, i came to the conclusion that it is not. The bathroom was huge and had all the necessary amenities. However, there were permanent stains at the bottom of the sink and in the bathtub. Needless to say, it did not get my approval. The in room dining was absolutely delicious and the food arrived warm. They also offered us to bring the appetizers first, then the main course. The restaurant was also delicious, and the general atmosphere and service were excellent. The staff in all departments were simply courteous, kind, and helpful. As you can see, there were so many great aspects to our stay. However, for the price we were paying, those little inconvenients should not have been there, especially in the bathroom.
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