Hotel berhampiran Umar Bin Al Khattab Road, Makkah

Hotel yang mengagumkan, kami mendapat pemandangan bandar dan ia sangat mengagumkan. Agak pasti akan kembali ke hotel ini. Semua orang di hotel ini sangat baik. Perkhidmatan bilik juga bagus, daftar masuk juga lancar tanpa menunggu kami mendapat bilik terus selepas waktu daftar masuk. Sarapan pagi mempunyai banyak pilihan makanan. Makanan tempatan dan barat. Sangat bagus dan disyorkan. Yang haram juga sangat dekat dengan hotel. Anda hanya boleh berjalan ke haram.

Hotel itu sendiri cantik dan katilnya sangat selesa ditambah lokasinya berhampiran dengan Masjidil Haram dan boleh diakses dengan perkhidmatan ulang-alik bas percuma yang beroperasi setiap 10 minit. Satu-satunya kelemahan adalah sarapan pagi, ia mempunyai sangat sedikit item dan ia adalah sama untuk semua hari kami tinggal ditambah beberapa makanan tidak segar. Nasihat saya kepada pengembara masa depan adalah untuk tidak memasukkan sarapan pagi dalam pakej anda dan hanya membeli dari pusat membeli-belah berhampiran. Anda akan menyimpan dan boleh memilih.

Perkhidmatan dan kakitangan sangat baik. Perabot, permaidani dan keadaan keseluruhan hotel memerlukan kerja semula. Kerosakan lampu, kerosakan tenggelam. Lif bilik dan tempat letak kereta yang mencabar dan mengelirukan. Bayaran letak kereta SAR250 setiap malam.

The hotel is a good one clean affordable, but they don’t have a restaurant and you have to go near Haram to get food. Also the hotel in high mountain. There are golf cars, but you will have to wait for them and you have to request a car sometimes. 

This is my 6 time in this hotel but this time I have decided to not comeback to this hotel again just because of the receptionist rude behaviour. The Girl Receptionist khan one of the rudest people I have met in my life. I arrived at the hotel little early around 5am and I told them I am going to perform umrah and I will comeback around 12pm to hotel and I am with 1 years old infant please let me check in. In the morning they told me that the room will be ready by 10 am so no need to be worried. After performing the umrah I went to the hotel at 12pm and I asked for the room but the receptionist khan is speak very rudely with me and told me to cancel my booking and leave the hotel or wait for 4 hours. I told her in the morning I was told the room will be ready by 10am but she didn’t replied back. I was very shocked that they are giving room other people but not me and when I ask for refund she said no refund so I now I don’t have any option and just I have to wait. I wait for two hours and then finally I got chance to meet with Hotel Manager Mr Eda maybe mistake in name but he is bald and he finally help us to check in. Now I want to ask questions why so rude people on Reception ? Why she is not letting me to go room when there is other people are going ? My family is suffering from all this and my child is sleeping in Reception lounge sofa.

We stayed at the hotel for 12 amazing days. The staffs were very welcoming and always attentive to our needs. The receptionists are always here to help with any of your issues. Be it laundry, housekeeping, payment, anything. Aadil from housekeeping did great cleaning jobs throughout our stay. Regular free shuttle to Masjid Al Haram really enhances your visit for swalat or even shopping etc. Note that you can wash your clothes and sun dry it on the roof. Bring your own cords. A big THANK YOU to the management. Really helped! Food snacks and drinks is now available from room service Note: register yourself on Accor App to benefit from discount on your hotel stay payments. I think 5%. Thank you Ibis Styles team for making our first Umrah memorable.

Umrah trip with family Mar 2023 Went there for Umra trip with family we were bit confused while booking this hotel since it is located a bit away from Haram (1.5kms), however, they have shuttle service with good reviews 1. Hotel is super nice, new and very clean. Checkin was super quick although we had two rooms and were given on seperate floors as they didnt had two rooms on the same floor. 2. Rooms were good clean and tidy on check-in. They provided all basic amenities like iron, iron board, safe, etc. However, the rooms service was an issue and i had to complain and ask the counter to get the room cleaned after requesting the staff for couple of time. 3. Shuttle service was superb. Evertime there is a shuttle standing at the enterence leaving in approx 20 to 30 mins. Drop off point is the bus station behind clock tower with hardly few minutes walk to the Haram. 4. Even if you use Taxi it usually charges 15 riyals during normal timings and max 20 riyals during rush hours. We mostly used taxi service which was also very convinient. 5. Hotel location is very peaceful, you can find few restaurants nearby and baqalas for basic requirements.

Walaupun kami tiba lebih awal, mereka membenarkan anda mendaftar masuk sangat awal. Hotel ini benar-benar hotel yang berbaloi. ***Daging berfungsi dengan baik dalam perkhidmatan haram.

Clean, comfy, the bed is amazing Only shuttle bus drop off area is quite distance. But for the price its understandable. For Breakfast they dont have enough manning. The hotel guests behaving like ********. Stealing foods, breads etc, and fooda and drinks spill everywhere. Not nice atmostphere there. But the food are nice and tasty.