Ulasan Straits Residence Melaka Private Suites
Straits Residence Melaka Private Suites
Jalan Melaka Raya 2, Taman Melaka Raya, Melaka, 75000, MalaysiaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
Ulasan Tetamu
7.7/10
Good
13 ulasan
Ulasan yang disahkanLocation7.9
Amenities7.5
Service7.6
Cleanliness7.8
Tapis mengikut:
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All reviews(13)
Positive reviews(11)
Reviews with photos/video(3)
Negative reviews(2)
Guest User
DLX QUEEN
Daftar masuk pada Feb 2025
Family
7 ulasan
Great
Disiarkan pada 1 Apr 2025
Great location. Everything is in reach. Suitatable for families.
Gilabird
DLX KING TYPE 3
Daftar masuk pada Apr 2024
Couple
1 ulasan
Disiarkan pada 26 Mei 2024
Firstly, we expecting this is a hotel alike service apartment but didnt expected is an Abnb.
During check-out, we turned off all lights and aircon as requested by operator. Didn't check fully in room when check-out, housekeeping sent a photo stating that there is blood stain on pillow. Based on the photo sent, the stain is already brown and faded. Does not look like a newly blood stain.
Felt that management using such to claim on laundry services. Not recommended.
Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback. We're sorry to hear about your concerns regarding your stay. It's important to us that our guests have a clear understanding of our property, and we regret any confusion about our service model. Regarding the issue with the pillow, our housekeeping team reports all findings to ensure transparency. We appreciate your perspective and will review this process to ensure it is fair and accurate. Your feedback is valuable, and we will use it to improve our services. If there's anything more you'd like to discuss, please reach out directly.
Mary_96
DLX ROOM TYPE C
Daftar masuk pada Sep 2024
Business traveler
4 ulasan
Outstanding
Disiarkan pada 7 Okt 2024
The service very excellent , i found it very easy to communicate with the owner , the facilities all best , i enjoy sitting infront of the sliding door with swimmingpool view , next time come will stay here again 😍
Jawapan daripada Pihak Penginapan: Thank you for your amazing feedback! 😍 We’re so happy to hear that you enjoyed the service, facilities, and the view from the sliding door. It was a pleasure to have you stay with us, and we look forward to welcoming you again next time!
mavis :)
SUITE WITH HOT TUB
Daftar masuk pada Jan 2024
Couple
16 ulasan
Great
Disiarkan pada 22 Mac 2024
The room are clean and big
But towel got a smell
Nearby got a lot shop to eat
Overall are good. Recommend to book and stay again
6/8
Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback. We're pleased to hear that you found the room to your liking in terms of cleanliness and size. However, we apologize for the issue you encountered with the towel's smell. We'll address this immediately to ensure it doesn't happen again. It's great to know our location provided convenient dining options for you. Your recommendation is much appreciated, and we look forward to welcoming you back for another stay.
Guest User
DLX ROOM TYPE C
Daftar masuk pada Sep 2025
Couple
2 ulasan
Very good
Disiarkan pada 19 Okt 2025
still good
Anonymous User
SUITE WITH HOT TUB
Daftar masuk pada Nov 2023
Couple
1 ulasan
Amazing
Disiarkan pada 28 Dis 2023
It was very cozy and comfy Suite. Booked for wife birthday.
Friendly customer service
We just love it!
Jawapan daripada Pihak Penginapan: Dear, reading your review really brought a smile to our faces! We're so glad you loved the cozy vibes and enjoyed the comfy space. It's fantastic that our customer service added to your positive experience. Knowing you had a great birthday celebration in the suite fills us with joy. Sending warmest wishes to your wife! Cheers :)
Theodoraa
DLX QUEEN
Daftar masuk pada Jan 2024
Couple
41 ulasan
Very good
Disiarkan pada 20 Feb 2024
Location is perfect. However balcony door cannot open.
Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback. We're glad to hear you found our location perfect! Regarding the balcony door, it's designed to lock securely for your safety and peace of mind. We understand this might have been inconvenient, and we appreciate your understanding of our commitment to guest security and safety.
myhaniesz jaiz
DLX KING TYPE 1
Daftar masuk pada Nov 2023
Business traveler
85 ulasan
Great
Disiarkan pada 11 Dis 2023
Awesome place aircon very cool ♥️🥰will come again
Jawapan daripada Pihak Penginapan: Awesome to hear! We're always happy to provide a comfortable and cool retreat for our guests. Come back anytime!
Guest User
DLX KING TYPE 1
Daftar masuk pada Mac 2024
Business traveler
21 ulasan
Outstanding
Disiarkan pada 26 Apr 2024
Nice Stayed
Jawapan daripada Pihak Penginapan: Thank you for your feedback! We're glad you had a nice stay. We hope to welcome you back again soon!
Guest User
DLX ROOM TYPE C
Daftar masuk pada Jan 2025
Solo traveler
4 ulasan
Disiarkan pada 15 Feb 2025
I strongly recommend avoiding scams. The photos posted here are of other hotels, and this one is a homestay. There are several rooms in the hotel. I went to the hotel to check in and found that my reservation was not there at all. The hotel front desk told me that some of the rooms upstairs are private homestays. I contacted Ctrip customer service and they said that I had to call the reserved number (local people's mobile phones, international long-distance) to check in and then meet in person to check in. After a long time of tossing and turning, someone finally showed up and came to pick me up. He stood on the side of the road and told me that I had to take a photo of my passport and send it to him for check-in. I felt that it was very fake and there were obvious hidden dangers, so I refused. I contacted Ctrip, and after a long time of tossing and turning, the other party did not agree to a refund, and could not change the check-in method. In the end, Ctrip unilaterally checked out and refunded me.
Teks AsalDiterjemah oleh Google
Zailushang
DLX QUEEN
Daftar masuk pada Jul 2024
Solo traveler
7 ulasan
Disiarkan pada 6 Nov 2024
This is an apartment in a hotel, not the same as a hotel! The room is sandwiched between the hotel room, and you can't tell the difference without careful comparison. I only found out after I stayed there that the house number and door color were different from the hotel. Unfortunately, I forgot to take pictures.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you for your feedback! We understand your misunderstanding and are glad to learn that you are satisfied with the facilities, hygiene and comfort of the apartment. 😊 If you have any other questions or need help, please let me know. Looking forward to your next visit!