Hotel Malta dengan Kolam Renang

Stayed en route to Plattsburgh based on online ”glowing” reviews. As a Platinum member I was given a studio room upgrade which was appreciated (I find many Marriott properties will have upgraded rooms available on the app but tell you none are available when you check in, ignoring the corporate upgrade policy). Anyhow, we got there after dinnertime and didn't realize how cool the room was until we got into bed around 9 pm. I had the heat set at 72 and it was blowing cool air (I'm used to sleeping at 65 so this was definitely a problem w/the heating). I called the front desk and the young lady said she would send someone up but after 20 -25 minutes no one came and my husband was very aggravated and wanted to sleep so I canceled the maintenance request. We cranked the heat up to about 80 and finally, after about another hour, the room started to warm up. Nothing was offered for this inconvenience (like points) but I didn't push the issue; just wanted to sleep, get up and get on the road. Speaking of the next day, I went downstairs and fixed myself a plate of breakfast food, and brought it back up to the room. It didn't look terrible but when I tried the eggs, I could tell they were artificial, completely inedible. The oatmeal was gummy, just gross. Sausage greasy. No fresh options, just carbs and processed junk. Sadly I tossed it all. Skip breakfast if you stay here and be sure to check the heating/cooling first thing before you unpack and settle in!!

Stayed for 2 nights with our family. The hotel was very, very clean. Staff was incredibly friendly and accommodating. They offered alternate ideas when our initial plans fell through. Our housekeeper (Michelle) was helpful and friendly. The morning breakfast options were prepackaged with several varieties. The coffee was hot and fresh! The 2nd night there was a fire alarm activation... not a drill (in the future, an explanation from staff would be helpful but not required). A large group of 10+ arrived and monopolized the pool, commandeered the lobby and left towels and garbage in the halls, elevator, and around the pool... it was disappointing as it was all on display by staff (I believe they didn't know how to address it). We weren't able to fully enjoy our second day by the pool. This is a no frills hotel, but they friendly staff and clean environment ranks it higher than some higher end hotels we've stayed at. We are planning to return to the Saratoga Springs/Lake George area in the future and will definitely look to book here again.