Hotel berhampiran The Heron Portal at Northenden Riverside Park, Manchester

Lokasi agak menyusahkan, jika tiada kereta persendirian, biasanya mengambil masa sejam untuk ke destinasi, melainkan Sale atau Altrincham. Hanya 20 minit wifi percuma setiap hari, sangat bermakna. Sangat sedikit restoran berdekatan, tetapi kedai serbaneka dengan 8 minit berjalan kaki boleh membantu. Kebersihan & kekemasan bilik hampir tidak ok. Sarapan pagi tidak buruk walaupun.

I've stayed here before when it was a lot better. Nowadays the outside of the building is in desperate need of decorating, with paint flaking off the walls. First thing that went wrong was the booking from Trip.com somehow became lost in the system despite us have received an acknowledgement number from the hotel. Next, the sink did not hold water because the rubber seal in the plug was worn out. The bathroom has no windows and the fan did not work so smells linger. On the second day the hot water tap in the sink stopped flowing - no water, neither hot nor cold. They readily fixed that for us when we complained, but we decided not to risk showering for our stay in case the water failed again. The TV remote did not turn the TV on - I found that there was a switch on the TV we could use to turn it on and off, so we used that instead and the remote fortunately worked for everything else needed on the TV. On the last morning my wife wanted to use the hairdryer and found it did not work - upon checking, I found that the wire had been pulled right out of the switch. We never found the bar. Lastly - the breakfasts. The Friday and Saturday meals were very good, but the Sunday breakfast was served by a different staff member who was quite parsimonious. My wife and I both ordered the full English breakfast, but what we got on the Sunday was one breakfast shared between two plates. Two rashers of bacon were simply cut in two, with my wife getting the meaty end of the two rashers and I getting the fatty end. There was one egg each - not two - and the scrambled eggs we ordered were merely stirred to break the yolk rather than properly scrambled. The portion of beans was minimal, not even a child's portion. We saw another diner having the same treatment and he was not pleased either. The room was a bit too warm for us but we could not find any way of adjusting the temperature. On the plus side, the bed was nice and firm. Reception staff were not always easy to get hold of or we would have passed all our complaints on to them as we came across them, but we had lots to do and did not want to waste our time. It's a shame, because it is the best hotel for us location-wise, but we won't be going back.

I just HAD to write a review on my stay here. Well... this was my 3rd hotel in 4 nights of travelling. It was also the cheapest one, and the only one I was kind of dreading! Oh how wrong could I have been! From the moment I entered, the receptionist was so friendly and helpful. Welcoming, kind and professional. I asked if there was any fridge I could use to store some food items I was travelling with and they kindly put these in the staff area for me overnight. Could not do enough to help. The hotel feels more like a modern new hostel than a hotel. The vibe in the communal area felt very much like a classy hostel. It was warm, friendly and welcoming. Free unlimited tea and coffee down there was great. Breakfast was only continental, which I hadn't realised. Lovely pastries, but a shame no hot food was served. Rooms are very small, as I had expected, but functional, Plenty of charging sockets, good hot shower with amenities. As I arrived into the station at terminal 1, and was flying from terminal 1 the next day it is quite a walk with heavy bags. There is no shuttle bus or alternative way to get to terminal 1 from here, only the skylink. This would have been fine, but the moving escalators on the skylink were switched off. When I asked the hotel staff about this, they said they have not been working for months. I don't know why this is, but it would have made moving to/from the hotel a lot easier so it was a shame. Overall a very good and unexpected stay. For the price, I would stay again. Thanks to all the staff for such a pleasant welcome.

I had a very pleasant stay at this hotel. The staff were amazing, and the breakfasts were great. The room amenities were good, and I even got access to the free Wi-Fi in public areas. Although my room was next to the lifts and some noise could be heard at night, the room itself was larger than usual with a huge window. Overall, it was a decent stay, and I was very satisfied with their services. So thank you! 😊

We booked here for one night. This hotel is literally a 2 minute walk from Manchester Oxford Road train station. Check in was straight forward and fast, getting to your room even quicker. Lifts are near reception so no lugging suitcases etc. Staff were friendly, there’s a bowl of your favourite chocolates on reception, my daughter was allowed to help herself to whatever she liked…that was a nice touch. We booked a room for 4 people, now the room was fairly small, but this is a city centre hotel at a great price. Bathroom was the right size. There is a thermostat near the door, we felt the heating could have been placed in a better location as it took a while to heat the room, the blower was right near the door, so heated that area quickly, but not the rest of the room. Overall the hotel was clean, staff were all friendly and happy to talk if you were…we liked that too. This hotel is used by all type of customers, families, business people, singles and couples. The location is great, you are a 15 minute walk away from the main town centre…with the Arndale Centre. In fairness I think why would you need to walk that far as there’s loads of eateries and shops all around this hotel, enough to keep the day traveller happy. The pictures don’t fully do it justice as we had stayed in the room at the time of me taking them. I loved the view! I would stay here again, the price which is important was the best feature, cheapest hotel by a mile.

酒店沒有自己的接送機班車，班車需要自己上網預訂。一個成人約3.6英鎊，而且夜間班車也沒有！從T2客運大樓去酒店，可以由T2客運大樓走天橋步道，先到火車站，再下樓，出車站一樓向T1方向的大門，從有過街行人信號燈的地方過馬路，朝Clayton酒店方向走，在碰到的第一個行人過街信號燈的地方，再過馬路。此時可以順着步道繞一圈，也可以直接穿過一片土路到馬路邊，此時就可以看到Crown Plaza酒店了。沿着步道走，即可到達酒店。全程需要二十分鐘。如果從T1和T3客運大樓出來，不需要走天橋，但是也需要過兩段馬路。對於第一次到曼城的人來説，確實是個考驗！ 另外，酒店的房間，乾淨程度可以説，配得上四星的標準！但就不要期望酒店房間有多寬敞了！除了電視顯得有點大，相對房間大小來説。電視基本衹能看BBC之類的節目吧。油管等需要聯網的節目，有時能聯網，有時聯不上網！網飛等其它網絡媒體，需要註冊付費！酒店提供的免費WI-FI，能連上網的時侯，還比較快；關鍵是經常連不上，不知道是不是客户太多的緣故！這個網絡水準，可是匹配不上四星的水平！酒店早餐，就是典型的英式風格。每天的樣式沒有變化，最早可以5:30進餐，這對於趕早班飛機的旅客，比較友好！

The hotel did the job, but it appeared very run down, and the rooms had little in them. The service was friendly, and it did have good amenities around.

Very nice hotel in city centre next to St. Peters Square and Chinatown. Ideal for attending events locally. Excellent staff who are very helpful and special shout out to Rebecca in reception and a waitress during breakfast (I think she was South American or Cuban). Lovely people. Breakfast is excellent and the hotel is great value for money. Room is spacious and the bathroom is modern. The only mild disappointment was the dated furniture and carpet in the room I sayed (Executive King Room). I would have given 5/5 if these are updated. Thank you for the pleasant stay and I will return.

The time period I was staying at this hotel they had swimming championships. Which around 6 to 10 countries were also staying at the same hotel. Upon arrival they told me breakfast would end at 10:30am. Went to have breakfast at 9:30am and saw all the breakfast had been changed ( I have stayed at this hotel 3 different times so I knew what the breakfast would consist of ) they had made it all specific to the athletes, All healthy options. They said if you want anything we can bring it to you. Which I said great no a problem. So ordered the full British breakfast which is tasty as always. But by the time they brought it out it was around 10:00am ( once again not a problem ). But they started to pack away the food at 10:00am. Not the 10:30am they said it would end. This buffet breakfast. So you would like to order a couple of times but how can you when they clear all the food at 10:00am and it takes you 30 minutes to bring out the food you ordered. They would clear it up early so they could getting cooking again for the athletes lunch which was at 12 till 3. It would be great if the hotel would consider other guests staying there. Very disappointed. But room was clean and modern as always.