Manila Grand Opera Hotel

Ulasan Manila Grand Opera Hotel

Manila Grand Opera Hotel

925 Doroteo Jose St, Santa Cruz, City of Manila, Metro Manila, 1003, PhilippinesLihat Butiran Hotel
Manila Grand Opera Hotel
Manila Grand Opera HotelManila Grand Opera HotelManila Grand Opera Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.2/5
Sangat Baik
70 ulasan
Ulasan yang disahkan
Persekitaran4.4
Kemudahan3.9
Perkhidmatan4.2
Kebersihan4.1
Tapis mengikut:
Atur mengikut:
Semua ulasan(70)
Ulasan positif(61)
Ulasan dengan gambar/video(20)
Penginapan yang hebat!(17)
Tuan rumah yang peramah(16)
Lokasi yang baik(12)
Lokasi yang sesuai(7)
Nilai yang hebat(4)
Terlalu bising(3)
Ulasan kurang baik(9)
Pengguna Tetamu
Bilik Majestic
Menginap pada Dis 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Jan 2025
Old hotel but still good.. food is good and all the staff have manners ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your kind review! We’re happy to hear you enjoyed the food and found our staff to be attentive. Your feedback means a lot to us, and we hope to welcome you again soon!Best regards,CrystalReservation Staff
Ron Arvin Ceria
Bilik Utama
Menginap pada Nov 2024
Melancong bersama rakan
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 3 Dis 2024
ChatGPT You said: Manila Grand Opera Hotel review sample ChatGPT said: ChatGPT Here’s a sample review for the Manila Grand Opera Hotel: Manila Grand Opera Hotel - A Comfortable Stay in the Heart of Manila I recently stayed at the Manila Grand Opera Hotel and had an overall pleasant experience. Pros: Location: The hotel is conveniently located near public transport (LRT station), making it easy to explore Manila's attractions. Amenities: The hotel has a swimming pool, spa services, and a ******, offering a variety of options for relaxation and entertainment. Rooms: The rooms were clean and well-maintained, with comfortable beds and basic amenities like Wi-Fi, air conditioning, and a flat-screen TV. Dining: Their in-house restaurant served delicious Filipino and international dishes. The breakfast buffet was a highlight of my stay. Cons: Noise: Since it’s in a busy area, you might hear some street noise, especially during peak hours. Room size: The standard rooms are a bit small, but they are functional for short stays. Overall, I recommend the Manila Grand Opera Hotel for budget-conscious travelers seeking a central location with good amenities. It’s a great value for money.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your wonderful review! We're glad you enjoyed our central location, amenities, and dining options. We appreciate your feedback on the noise and room size, and we'll continue to improve for our guests. We hope to welcome you again soon!Best regards,Crystal
RyQuie
Bilik Utama
Menginap pada Ogo 2024
Solo
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Sep 2024
Classic the hotel is so classic in style. Good staff very accomodating and a good place for everything
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your wonderful review! We're delighted to hear that you enjoyed our classic style and found our staff accommodating. It's great to know that our location met your needs as well. We hope to welcome you back soon for another memorable stay!Best regards,CrystalReservation Staff
reign00199
Bilik Majestic
Menginap pada Okt 2024
Melancong bersama rakan
1 ulasan
1.2/5
Disiarkan pada 24 Nov 2024
Not presentable Less cleanliness Badddddddddddddd place
Terjemah
Jawapan daripada Pihak Penginapan: We are sorry to hear that your experience did not meet your expectations. Cleanliness and presentation are very important to us, and we apologize for any shortcomings during your stay. Please know that we take your comments seriously and will work to address the issues you've mentioned. We hope you will consider giving us another opportunity to provide you with a better experience in the future. Regards, Crystal Reservation Staff
Pengguna Tanpa Nama
Bilik Utama
Menginap pada Jul 2024
Tempah untuk orang lain
12 ulasan
4.5/5
Hebat
Disiarkan pada 1 Sep 2024
I actually booked this for my colleague who celebrated his birthday. I don't know what is going on but according to him there was a call from FD in which I am not sure why? I haven't complain yet everyone blamed me. Sad gifting 2 rooms for his birthday and I got hurtful words in return, please do improve on the communication on your staff to avoid this to happen again. The place location is perfect for those who will be traveling using train. The hotel also allowed us for a free early check in at 11am, the check in process was also very impressive. They also allowed us to use free plate, spoon, fork and free service water (8 sets). The staff was friendly. The ****** is just simple The karaoke is quite okay The pool is impressive The room is also good The Sauna was not available when we checked in Surroundings is perfect nearby Lawson, pure gold and many more, however they don't allow outside liquors. I actually stayed here for the 3rd time so far everything is great and I did enjoy my stays.
Terjemah
Jawapan daripada Pihak Penginapan: Greetings from MANILA GRAND OPERA HOTEL!Thank you for taking the time to share your feedback with us. I’m genuinely sorry to hear about the confusion and any inconvenience that occurred during your colleague’s birthday stay. Your experience is important to us, and I apologize for any miscommunication from our team.We greatly appreciate your positive comments about our location, early check-in, and the amenities we offer, such as the free utensils and water. It’s wonderful to hear that you found our staff to be friendly and enjoyed the karaoke, pool, and room.I’m disappointed to hear that the sauna was not available during your stay and that there was any aspect of your visit that did not meet your expectations. I will address this with our team to ensure that such issues are handled more smoothly in the future.Thank you for your continued support and for choosing to stay with us for the third time. We value your feedback and are committed to improving our service. If you have any further concerns or suggestions, please don’t hesitate to reach out directly. We look forward to welcoming you back and providing a flawless experience on your next visit.Warm regards,CrystalReservation Staff
Nica
Bilik Utama
Menginap pada Okt 2024
Pasangan
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 13 Dis 2024
Clean and staff are nice. Good location
Terjemah
Jawapan daripada Pihak Penginapan: "Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed the cleanliness, the service from our staff, and the location. We hope to welcome you back soon for another great stay!" Regards, Crystal
Pengguna Tetamu
Bilik Utama
Menginap pada Okt 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 22 Nov 2024
Good place
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for the perfect rating! We're so glad you enjoyed the surroundings, amenities, cleanliness, and service. We truly appreciate your kind words and hope to welcome you back soon! Regards, Crystal Reservation Staff
Kate
Bilik Utama
Menginap pada Apr 2024
Keluarga
1 ulasan
4.7/5
Menakjubkan
Disiarkan pada 18 Jun 2024
Food and service was great. Only one socket at our room. Keep cleanliness maintained and consider pest control often.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for sharing your feedback with us. We're delighted that you enjoyed the food and service during your stay at Manila Grand Opera Hotel.Your comments about the limited number of sockets and the importance of cleanliness and pest control are duly noted. We are constantly striving to improve our facilities and services, and your input helps us immensely in this regard.Rest assured, we will address these concerns internally to see how we can enhance the comfort and convenience of our rooms for future guests.We appreciate your valuable feedback and hope to have the opportunity to welcome you back for another enjoyable experience soon.
CHERRY MAE
Bilik Majestic
Menginap pada Okt 2024
Melancong bersama rakan
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 12 Nov 2024
The hotel was good; great location and accessible since it is near a lot of transport modes; good food and service (staff were super friendly and accommodating); a lot of activities to do at the hotel which makes it great but a bit noisy in common areas and some floors.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your kind feedback! We are thrilled to hear that you enjoyed our prime location, accessible transport options, and the variety of activities we offer. It’s wonderful to know that our team’s service and friendliness made a positive impact on your stay.We also appreciate your feedback regarding the noise levels in some areas. We are always striving to improve, and we’ll definitely look into ways to minimize noise in common areas and guest floors to ensure a more peaceful experience for everyone.We look forward to welcoming you back in the future and hope to make your next stay even more enjoyable!Warm regards,CrystalReservation Staff
Pengguna Tetamu
Bilik Utama
Menginap pada Okt 2024
Pasangan
1 ulasan
2.5/5
Disiarkan pada 9 Nov 2024
The hotel is old, very badly kept and dirty. The staff is nice, and breakfast is not great but ok.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for taking the time to share your feedback. We’re pleased to hear that you found our staff to be nice, and we appreciate your comments about the breakfast.However, we deeply regret that you felt the hotel was not up to standard. Please accept our apologies for the issues you encountered with cleanliness and maintenance. We take these concerns very seriously, and we are actively working on improvements to ensure a more comfortable and pleasant experience for all our guests.Your feedback is invaluable, and we hope to have the opportunity to welcome you back in the future to provide a better stay.Best regards,CrystalReservation Staff
dan1214
Bilik Utama
Menginap pada Sep 2024
Pasangan
2 ulasan
4.5/5
Hebat
Disiarkan pada 5 Nov 2024
The staff are very friendly and will greet you all the time. Location is center of manila city near on tourist spot e.g luneta city Hall etc
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your kind words! We're thrilled to hear that you had a great experience with our friendly staff and enjoyed our central location. We’re proud to be close to key attractions like Luneta and City Hall, and we hope it made your stay even more convenient. We look forward to welcoming you again soon! Regards, Crystal Reservation Staff
Bbian
Bilik Utama
Menginap pada Ogo 2024
Bisnes
19 ulasan
3.5/5
Disiarkan pada 23 Okt 2024
Location it’s great because of the LRT, but you have to be extra cautious of the surrounding once you go out of the hotel. Rooms are full tiles from the floor up to the wall (It felt like it’s an extended toilet or butcher shop 😂) Nothing special with the breakfast. Staff in the breakfast needed more training. They are more busy with themselves chatting loudly some have no manners.
Terjemah
Jawapan daripada Pihak Penginapan: Greetings from Manila Grand Opera Hotel! Thank you for sharing your feedback. We're glad you found our location convenient, but we’re sorry to hear about your concerns regarding the surroundings and the room's design. Your comments about breakfast and staff training are valuable, and we’ll address them with our team to ensure a better experience for our guests. We appreciate your input and hope to welcome you back for an improved stay in the future! Best Regards, Jaz Reservation Staff
Endless Journey
Bilik Utama
Menginap pada Feb 2024
Solo
28 ulasan
4.7/5
Menakjubkan
Disiarkan pada 19 Mac 2024
It's a good hotel and budget friendly. The breakfast is good. Easy check in, staff are friendly and accommodating. Old TV type but everything works fine. The lights in the bathroom are dim, that is why it is a bit scary when you're alone. Linens are clean and I didn't have any issues. Overall, nice place to stay.
Terjemah
Jawapan daripada Pihak Penginapan: Good day! It sounds like you had a generally positive experience at the hotel, with good value for your money, accommodating staff, and satisfactory amenities. We are delighted that you appreciate our hotel considering it's affordability and the positive aspects you highlighted. It matters to us your good feedback. Thank you and we are hoping to see you and serve you again.
Pengguna Tanpa Nama
Bilik Utama
Menginap pada Dis 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Jan 2025
We had a great stay ! Friendly and accommodating staff.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you so much for your kind review! We're thrilled to hear that you had a great stay and enjoyed our friendly and accommodating staff. We hope to welcome you back soon! Regards, Crystal Reservation Staff
Pengguna Tetamu
Bilik Majestic
Menginap pada Jan 2024
Keluarga
2 ulasan
4.0/5
Sangat Baik
Disiarkan pada 10 Mac 2024
We celebrate our son's bday here.. the location is great, the Bf food is good. Worth the price. The room is a little bit old. Must need minimal renovation like lights, tv and other appliances, aircons. But overall we liked it here. The staff is kind and approachable.
Terjemah
Jawapan daripada Pihak Penginapan: Good day! It was nice to know that you had a memorable celebration for your son's birthday despite the room needing some updates, you still enjoyed your stay overall especially with the great location, tasty breakfast and friendly staff. Rest assured that the renovation of the rooms are currently on going so we hope to see you again when all of our rooms are newly renovated. Thank you