Hotel berhampiran Rosé Rat Sanctuary, Manila

My expectations at this hotel have been met. Staff are friendly, approachable, and polite. I am thankful that they allow me to check-in early (around 1 PM), and surprisingly, my room was upgraded for free (the executive room) with a nice view of the city and Manila Bay. Also, the room has appliances (refrigerator, microwave, heater, etc.). The location is also nice, as it is a minute's walk to Robinsons Manila. However, I didn't have time to enjoy the pool as I strolled around Metro Manila. One thing that I want this hotel to do is add a rug in the CR so a customer can at least clean the floor after taking a bath. Thank you, Pacific Bay Grand Suites. 🧡

the reception was kind to give us a total of 4 complimentary drinks to Hyde Manila bar sa baba lang ng hotel. bringing of liquor is limited they inspect every bag u bring inside the AC is too cold for the room the breakfast is really good

Tempah 5 bilik 1 bulan lebih awal, tetapi semasa daftar masuk hanya 3 yang tersedia... Dapat 1 bilik saya sekitar jam 2:40 petang dan yang lain 3:30 petang.. keluarga menunggu di lobi mengadu kepada saya, sedikit kecewa... Kakitangan yang bersih dan mesra.

This was my favorite hotel in the philippines. Until the last trip where we were blamed for smoking in the room. Which the staff clearly tells you you can do on the balcony. Upon check out, they seen a cigarette butt. In the trash can and then charged me.An additional ten thousand pesos. Asking for the policy on smoking, it states nowhere that the room cannot have cigarette butts and things of that nature within the waistcans. After questioning the staff regarding the fine the Staff constantly told me you could smoke on the balcony.But not in the room. But then continue to find me for smoking in the room, even though the smoke detector did not deploy. I think in front of them about the problem.And they left me sitting in the lobby for over an hour and a half for a manager to contact me. The rooms also lack certain items that they claim. They have some have washers machines some don't. Beware of the bath and the shower they're super. Tall and super dangerous to climb in and out of i'm not sure who designed that, but they need to go back and look at the architecture. For some reason, the first time i've ever seen in my forty years of life, someone decided to put the bathroom lock on the bottom of the door i'm not sure what they decided to accomplish with this, but even when I tried to lock the door it was unlockable. The views are beautiful, however, and the pool downstairs is pretty nice. The spa though sucks, however, because you have to take 2 elevator rides to actually get to where you're going right running around the hotel in a bath robe... The room denies and the layout's good spokennoise but with the recent issues with a ten thousand peso fine For no fault Of our own and the staff leaving me hanging while running away and not confronting the issue.I will not be staying at oakwood again.

Kakitangan saya yang jauh dari rumah sangat mesra, sentiasa penginapan yang hebat, sangat bersih! sangat peramah! Dekat dengan semua dalam jarak berjalan kaki!

We had a delightful stay at the Grand Westside Hotel, perfect for our relaxing weekend escape. Despite the hotel being newly opened and still undergoing some construction, the facilities and room were both adequate and comfortable. A special highlight was the breakfast, featuring an extensive and satisfying menu. We also want to extend our heartfelt thanks to Kim, for helping us book our room. Overall, it was a wonderful experience.

The hotel is good I have a nice view down the river, the foods waa excellent. But I don't like there way on checking in, because I arrived at 11:00 o'clock in the morning, so tired from my flight, but one of the staff told me that I have to wait unti 3:00pm??? I waited until 3 :00 in the afternoon, the staff said he will call me when 3pm arrive, but 3:08 nobody call.mr thst is why.. I need to go back to the receptionist if I can now enter my room. As in my god, what an experienced. There's more I already booked my stay there and yet the receptionist said I have to wait when somebody will checked out! What the @##£%! I mean what's going on???. While waiting in the lobby I saw many people just arrived from the hotel and yet, they don't waited forcso long hours, they are all well accommodated. While me here WAITING FOR 4 HOURS to get inside? Did I smell, something like...... oh your not rich, i will entertain you later? Can you enlighten me more about there policy!

Don’t expect perfection but for the price I paid and for the service received during my overnight stay, I’m rating this 5 for going beyond my expectations for this first time booking. 2 days before my stay, Savoy Hotel sent me an email reminder. It also says, “Please do not hesitate to let us know if we can be of assistance in making any special preparations prior to your arrival.” and so I give it a shot and replied with a request. Thank you to Housekeeping Team Leader Remuel Tayao for that creative presentation. Most of the staff I’ve encountered with are courteous and welcoming except for the tall front desk lady during my check-in. Btw, I hope you install a pin light by the room coffee/tea area and closet. Thank you, Savoy Hotel.

Neat and clean Very polite staff and accommodating Easy access location

1st the location is very nice its in the vicinity of BGC near sm aura and market market 5mins walk . 2nd the Room is very clean no insect no bed bugs its a thumbs up 3rd the room rate ia very cheap.👌🏻👌🏻👌🏻 4th all the staff are very accomodating  The request has been granted for the higher floor city view . 5th i expected a little bit much for the breakfast How i wish next time  would have something better like longanisa or connbeef or even bacon.   What i ate for 7am was cold food. The scrbled egg was cold the rice is cold also the .  Good thing that time they have egg section where i requested to cooked new so i could eat hot breakfast.  I highly suggest this hotel to add oven toaster in their buffet breakfast area so. Everybody can  have toast bread without waiting too long .  Surely will booked ths again 😊🥰🥰 ohh lastly, the quality of the pillow and the bed is so nice i think its EMMA  brand  so comfy!!  Very very nice  Plus points for me.   They also have bathrobe 👌🏻🥰😊 so perfect! 3rd floor for buffet swimming and gym area which i also loved.