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Pilihan Hotel Marrakech Yang Menarik untuk Anda

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5-bintang

Le Meridien N'Fis
3.8/5109 Ulasan

Le Meridien N'Fis

Marrakech|1.57km dari MARRAKECH VILLAGE Prestigia
The first room we got given stank of fresh paint, which was slightly ironic, as nothing in the room looked like it had been painted in many years. It also had a really soft mattress - so reception did give us a different room along the corridor, which thankfully resolved both the smell and provided a much firmer bed. However, the rooms aren't just dated, they are in a bad state of disrepair - paint is chipped and dirty, carpets stained, curtains ripped, tiles engrained with dirt, and lots of artex. Bed linen was of low quality, but was clean, and the towels were fine too. The dressing gowns were very old, threadbare and grubby, and even the soap dish was chipped. Plugs were only provided on one side of the bed, and the cover of this unit was broken. All furniture was badly chipped and very dated. The TV didn't work, and despite reporting it twice it wasn't fixed. Also, no kettle is provided in the room, but they did supply us with one on request - though the lid was broken!!! The staff were all generally really nice and clearly do their very best given the limitations of working with a rundown hotel that lacks basic internal maintenance. It's all at odds with the gardens that are very well looked after with so many different areas full of plants, water features and the pool, and nice new outdoor furniture. If the owners put the same focus on the rooms as they have on the gardens, then they would be on to a winner, but as it is, it feels like 2 different places, as the rooms are very depressing and need urgent work, and the public areas could do with updating, but are better maintained than the bedrooms. Breakfast was of good quality and variety, though I'd personally skip the long queue for a omelette (maybe they could pre-cook these, to save the 15 minute queue), but the fresh pancakes were a nice touch. The interior dining hall was a bit drab, but you could sit out on the garden terrace, which was a lovely start to the day. Location is very good for train station and airport and a 20-25 minute walk to the medina, but with a shopping centre just across the road. The gardens are 5 star, and the staff work hard, but the quality of rooms and public spaces are 2 star - and that's being generous.

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Riad Beata
4.5/524 Ulasan
Let’s start from the beginning…. Myself and my son arrived at the Riad in the evening . We were followed by someone who spoke about knowing where the Riad was . We DID NOT ask him for directions . Once we arrived at the property the manager let us in. The man was demanding money from us for showing us to the property . I explained several times I did not ask for directions and would not be giving him any money . The manager stood with the door open and even allowed him to step in . Why wouldn’t you tell him to leave and shut the door instead of allowing him to try and intimate us ? Luckily I’m not easily intimidated but it’s not the point it wasn’t a nice start to our holiday . Once we arrived in the room it looked completely different to the pictures extremely small for 2 adults . Nevertheless we left our luggage and left out to explore for an hour . Once back I sat on the bed and noticed how hard it was . (Single beds were requested due to sharing with my 21 year old son). The next morning I had pain down my left side due to the bed being so hard so went to speak to the manager . This went on for a few days back and forth , asking for extra duvets to sleep on . I was then told there was nothing that could be done . As I was still unhappy I was told to contact *********** . I could tell the manager wasn’t particularly bothered or interested. I then asked to speak with the owner (the managers wife ) and was told she was away in the USA. I managed to get her number and sent 2 messages . Both messages were ignored . Over a period of 5 days I spoke with the manager face to face and on WhatsApp numerous times . Why as a manager you are communicating on WhatsApp is beyond me. Laziness and lack of interest ( you live within with Riad) Quick to ask for the tax on the first day though. I don’t think it’s fair I paid almost £600 to be treated like that . You ruined our first experience of Marrakesh. It’s not good enough to say ‘what should I do about it ‘ and ‘sorry’ I should have been refunded for the days left after my complaint so I could go and stay somewhere with a reasonable bed . I even explained I’d donated a kidney last year so needed a comfortable bed . This is not too much to ask it’s basic . Didn’t want to refund any money at all…GREEDY. Not sure why you some platforms you’ve advised a rooftop pool ? It’s a small terrace area with your personal laundry room . Over the wall is a building of rubble where rubbish is burnt and a graveyard so not a nice view at all . Also can I address the breakfast as it looks nothing like the picture . It consist of 2 flat pastries , a small orange juice , an over sweet Moroccan tea , a small jam & marmalade and a huge basked of bread . This is the same every day . The bathroom Was not upto a good hygiene standard (see pics) I informed the manager the hot water had gone cold . This went on for 2 days with an ‘engineer ‘ who had no idea what he was doing banging for 2 days throughout the day and night causing the
Riad Nolita & Spa Kasbah
4.5/56 Ulasan
超級好! 設施:新 衞生:乾淨 環境:優美 服務:貼心
Mogador Kasbah
3.4/519 Ulasan
This was a nice hotel, although when we arrived there was hardly anyone there, very few staff, except lady on reception who wasn’t very friendly so it was s bit grim and it was cold. However, through the week more people arrived as did more staff, who were great and very attentive. Breakfast was very nice, other food served was basic but okay. Position was good, with a walk to medina, carrefor and nice shopping mall. However nothing to do in hotel as pool cold and no nice gardens to sit in. It served its purpose but was glad to move on.
Les Jardins de La Medina
4.6/569 Ulasan
This was a cross between a Riad and a luxury hotel in all the right ways. You got that traditional feel of Morocco but with the 5 star luxury experience. Everyone described it as an oasis and they are spot on. It’s amazing to see this little retreat in the middle of the chaos. That said, the hotel is within the walls of the “old town” and very different to the newer area of Hirvenage - which is where we ended up walking to for dinner most nights. Hirvenage was like the vegas of Marrakech. Whereas Les Jardin de la Medina is the old world feel. Both amazing in their own right. And although the hotel was wonderful - I am not faulting that, I found it in a quiet but slightly uncomfortable bit of town where there is a lot of rubble on side roads. We had an unfortunate encounter where a drunk local started picking up glass bottles from a nearby skip and throwing them at us. No reflection of the hotel, just be mindful when around the area. That hiccup aside, I would recommend. The staff were lovely and you do truly feel relaxed.

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