Hotel berhampiran Polytech, Marseille

Séjour d’un nuit à l’occasion d’un match au vélodrome.Premier séjour car d’habitude nous allons au Novotel Prado Vélodrome mais il était complet quand j’ai réservé. Je me suis rabattue sur le BB hôtel avec une petite appréhension car le standing et plus bas …Par contre pas le prix lorsqu’il y a un match ! Très agréable surprise dès notre arrivée.Mes demandes faites à la réservation ont été respectées ( 2 chambres côte à côte car ce sont nos enfants dans la 2ème chambre + dernier étage)Sachant que l’hôtel était complet c’est très appréciable. Réservation possible d’un parking.A notre arrivée il n’y avait plus de place dans le parking car des personnes s’étaient garées sur 2 places.Le jeune homme de la réception à été très réactif et efficace car il nous a déplacé les jardinières de fleurs pour que nous puissions nous garer devant l’hôtel.Bravo et merci ! Arrivée dans la chambre ,très agréable surprise également.Une salle de bains fonctionnelle ( avec Wc à l’intérieur mais je le savais).Un belle douche avec une paroi en verre .J’avais pris une chambre « plus » donc cafetière Nespresso ,2 bouteilles d’eau et coffre fort.Lit très confortable et chambre totalement insonorisée alors qu’elle est au pied du vélodrome.Manque de rangement mais pour une nuit ce n’est pas gênant. Je ne met pas 5 étoiles car il nous a manqué un balcon ,le mini bar et le room-service que nous avons l’habitude d’utiliser pour le petit-déjeuner mais quand même une très agréable surprise. Bravo et merci aux membres du personnel pour leur courtoisie et leur professionnalisme. Je recommande cet établissement a 100 %

We just stayed here last week. Props for the bunk beds which was helpful with family travel, but overall I found the hotel to be dirty. The hallway outside our room had crumbs everywhere and didn't look like it had been vacuumed in a while. The shower in our room wasn't as clean as I'd like. A tile outside our toilet room was loose and there was random water (?) behind the toilet long after room service had been there. While the property appears to be new, it is not in great condition and not as clean as it should be.

The hotel was quiet (provided your window closes well...), But the darkening curtains were old, and see through. They really provide the minimum Accor benefits for a gold/platinum/diamond member. No way to get a welcome drink for the two occupants of the room, and no gift as a benefit. Moreover it is the only hotel in the town that does not participate in the free breakfast at weekend benefit. Please take that into account. It is not advertised anywhere and we were told that we had to check it for ourselves on Accor website. The hotel takes a lot of advantages by using the name Mercure and attracts status members but they do not take this responsibility seriously and give the benefits as they see fit. The customer is not in a position to negotiate what benefits they want, so why is it so easy for a hotel to opt out?

Stayed in this hotel in June 22. Have to admit that my first impression was student halls but we adapted well. The apartment was small but very clean. We had one bedroom but only big enough to house twin beds and a bedside table and a lamp. The beds were very comfortable. There was a separate toilet and a small bathroom with a over bath shower. I first thought that the bath was not clean but it was just here the enamel had worn away. There was a small kitchenette with cooker, fridge and dishwasher. We didn’t use it except for tea and coffee as we had B&B which was good the lady in the dining room was very friendly and was happy to help. We ate out for dinner. There is a table and chairs and a sofa bed in the living area plus a tv. The balcony was big and facing the sea which was nice with lovely views over the bay. There were patio table and chairs. If you are staying less than 8 days you won’t get room service but will provide it at an extra cost. There is a free safe deposit in all rooms. I think this is because of covid. There is free WiFi and a safety deposit box. There is no hairdryer in the rooms but you can get one from reception at no cost if you ask. Reception were ok but didn’t speak much English but we were in France after all so got by. The pool is small but nice the only thing is that there is no seating around the pool. Most people were just sitting on the decking on towels. The hotel is just 5 minutes from the beach. The only thing is that it was not Sandy but stony and gritty not good for making sand castles. There are no sun beds or parasols to hire, and very little shade. There is a Sandy beach further down the bay about 10 mins walk. There are restaurants close by but also more on the Sandy beach which is lovely. Also a good supermarket near too. You can get a bus into the city on the road next to the hotel the No 83 is €2 per person each way along the coast to the marina. I have to say that the external walls of the hotel need to be tidied up they look very tired. A lick of paint is needed badly, and maybe the rooms brought up to date a little. Maybe the hotel group could invest some funds into doing this. All in all we had a good stay but it could have been better. Thank you to all staff the made our stay comfortable.

We booked this mainly for the location near the stadium for the rugby world cup match and arrived by private car. One clinching factor whilst booking was the availability of carparking - this was stated on the booking voucher as 'Indoor car parking - allocated on arrival', quite a necessity given Marseille's reputation. On arrival we found that the car parking no longer existed, a fact we had not been made aware of. We were forced to either park on the street or use the local city car park at €30 per day - not a small charge! The receptionist was completely unsympathetic The literature in the room mentioned the hotel carparking facilities at €15/day and one door in reception was even marked 'Park Garage'. The breakfast was distinctly average, with much of the offerings having run-out by the time we got to breakfast - not late. Overall I would not recommend this hotel. The location was good but the whole experience was decidely average-to-low.

Went for a long weekend to see the city and it’s history, really enjoyed our time, 3 days was plenty to see everything. The hotel was in a fantastic location, right near the Metro. Everyone was friendly in the hotel, and spoke English very well which was useful as our French isn’t great. Couldn’t have asked for anything more, also the deposit was paid back straight away on the same day in full. Highly recommend.

Accueil super, des personnes adorables! Chambre-appart super il y avait tout, au delà des attentes! Emplacement au top et peu bruyant, j'ai rien à dire, à part que c'est très bien!

I have been in this hotel for business in two days. The desk personnel was polite and fast, during the check-in. The room was enough spaces for one guest, as well as the bathroom, where the shower was a real shower, and not a typical French one, with the tube. Both spaces were quite cleaned. In the hotel there's the internal restaurant, which is more focused on cooking meat. A positive point for the hotel is the internal and CLOSED car parking, mostly for people travelling for business. Hotel well maintained and recommended.

This hotel is in one of the worst areas of Marseille. There are homeless people in doorways and the area is run down and desolate. The hotel staff are cheerful enough but I think that even they know that they're in a dire area. The hotel itself has no bar or restaurant so you have to venture outside if you want any sustenance. Best thing to do - head directly to the old port where there is a huge array of bars and restaurants. Get a taxi back to the hotel (about €15) or risk getting mugged in the street like I did. The one amusing part about our stay was using the underground car park. Having to fit a car that is 1.84m wide into a lift that is 1.9m wide was fun. The car park is on level minus 5 by the way so you're in for a journey a long way down!

At 2 o'clock we were to early to check in, so we left our luggage behind to visit the city. When we came back around 6 o'clock there was no body at the reception, but there was a sign that we had to wait 5 minutes. After 20 minutes of waiting we asked the person behind the bar to call somebody, because we wanted to go to our room. After another 15 minutes somebody finally showed up, when we pointed out we were waiting for more then 30 minutes he started yelling at us ( a simple sorry would have been enough for us). My partner (who was in pain due to health reasons) didn't let this go and called the guy behind the reception out for his behaviour. At that point the guy wanted to fight us and called my partner names. The guy behind the bar came down to cool him down. After a while we got to our room. There we were processing everything that went down, we saw the room (which wasn't great either) and in combination to what went down we decided to leave and search another hotel (Grand hotel Beauvau) which was amazing!!! To be honest, the next day our money was on our account (on a sunday!).