Ulasan SureStay Plus Hotel by Best Western St. Louis Westport

It was great to stay a night here. Would Come again when I go to St. Louis

不錯不錯不錯不錯。zzz

Our second stay here in 6 months and still a great place to stay. Well maintained, updated from the lobby into the rooms. Great beds and shower. Breakfast was good – fried eggs ‘McMuffin style’, fried potatoes, sausage patties that we felt were too salty, make your own waffles, and the other usual breakfast fare. The free wi-fi worked, but since it is not secure, we only used it for public things, no personal stuff. T-mobile personal hotspot worked well. All the staff we encountered were very pleasant. We would absolutely stay here again.

Very nice clean hotel. Good places to walk your dog nearby. Staff very friendly and helpful. Breakfast had eggs, biscuits, and sausage gravy, but no breakfast meat. They had waffles. I’ll definitely stay here again the next time I’m in the area.

This is the worst hotel I ever stayed. The room and food area at the hotel is dirty. All water machines are broke. Hallway smell like cigarette smoke. Room has not been cleaned. The worst experience with a hotel that I have ever had. Do not recommended

Filthy, poor housekeeping. Non-working amenities. Nice front desk staff who struggled to make up for everything. Manager did discount based on problems. Why does this Trip Advisor site make you have 200 characters in this box? Who cares the Brief Review can be just as it is above without all this filler and fluff to fill your little box tripadvisor! How lame is this?

The hotel was clean and comfortable. There was no "musty" smell, as is frequent in some hotels. The staff was responsive. The breakfast had a good variety of items, including hot waffles. The central location made it easy to get anywhere in St. Louis. I would definitely stay there again.

There were actual house roaches in the room and the cleanliness was nasty. Dirt was caked in the ceiling and cobwebs with brown recluses were present. At 9:30 am, the maid did not knock but instead proceeded in the room to clean it. There was no apology for the mishap. It was not a great experience.

Very clean and staff was friendly, Location was good. It was an easy off and back on to the interstate Nice breakfast choices. Just be cautious when entering guest room bathroom. The tile is higher than the entrance way flooring. We will stop next time we drive through.

I rated 3 stars because there were a lot of little things that just added up to a "likely won't return" visit. Cons: 1--The moment we walked into our room it was hot. The AC would not turn on and when I tried to call the front desk, the phone wasn't working. We walked down to the desk and waited in the 80° lobby for maintenance to show up. It took him about 5 minutes to fix the problem, but at least a half hour for it to start to cool down in the room. 2-- The mirrored light over the sink wasn't working. 3--The pool is outside and I think sediment got into it. There were tiny gravelly pieces both on the bottom and some floating in the water. My son got a terrible rash once we got out of the water. 4-- The shower curtain had mold, the bottom of the shower was slippery and had dried paint on it and the shower head leaked. 5--Breakfast was mediocre at best. No milk, no orange juice, coffee was bland, cereal was stale, waffles stuck to the maker. Pros: 1--The beds were comfortable, although the pillows were light on the fluff (as are most hotels). 2-- You could tell they tried to update and make things look nice and modern. 3--The night stand had plenty of outlets and USB ports. It was an ok stay, we're from the area and only need one night for home repairs. Just too many important things added up in the cons to add more stars.

I had a quoted rate of $125 for a king room. When I checked in the clerk showed me a rate of $184.43. I told her that was incorrect and showed her the reservation rate on my phone. She said sorry they would credit me $57.60. We went to the room. It was not a king. It was two queens. Near the window was a pile of folded up toilet paper and something that looked like wine stains from a spill on the floor, in another corner of the room some plastic and other garbage from one of the garbage cans on the floor. We needed to be at an affair so I notified the desk. They said they would clean it. When we returned three hours later the room had been cleaned up, but it was musty and humid. The reason was the air conditioner wasn’t working, so I went back down to the desk. There was no one there. I went outside near the pool and found the desk click talking on the phone. She came in with me and set me up in another room. So we transferred our luggage and personal items to that room. In the morning we had the breakfast which was the usual except they weren’t keeping their trays full. No one around, we ate dried scrambled eggs, and a waffle. When I got home I was emailed a folio of my charges which made no sense at all. I checked my credit card account and realize they had billed me for the $184.43 , credited me for the $57.60, and then recharged the $57.60. I wouldn’t go anywhere near this hotel again again, and of course now I’m going to have to dispute the charge. Buyer beware!

Competetively priced BW+ in a convenient location to restaurants and highway. We come from the north and stay here for STL Cardinal games. Not close to stadium but handy for us. No highway noise. Quiet clientele. Our rooms have been clean with solid flooring in rooms rather than carpet. Firm, comfortable beds. Small bathroom. One elevator for four story hotel.

Quick and efficient. Friendly and busy!! Very convenient location . Friendly checkin and quality comfort……………. This post requires 200 words and I don’t think I need to add anymore so I’ve only have 50 more to go. Very convenient location, friendly and busy.

The pillows and the bed were super comfy. Staff very nice and pleasant. Inquiring about my visit, how im doing, etc. Room as well as the rest of the hotel was clean and well stocked! Definitely recommend staying here as I will do on my next visit to St Louis!l.