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Hôtel 20 Degrés Sud - Relais & Châteaux

Hôtel 20 Degrés Sud - Relais & Châteaux

4.4/542 Ulasan
A small boutique hotel, it might be unnoticeable from the outside, the inside containing 36 rooms with its delightful peacefulness & tranquility in lush tropical gardens. You are made so welcome from all the staff, some have become good friends. We stayed in room 34 for 12 nights, arriving on Monday 9th September. The staff are always so friendly yet professional. Special mention to Oumesh (room Divisional manager), who always greeted us, we spoke on numerous occasions. The concierge team- Micheal, friendly yet professional, gave us great knowledge on the local area & when asked suggested local speciality restaurants. Isaaq, again so friendly & helpful, he would always acknowledge us on seeing us. Also thank you to Jessica & Francesca for all their help. Food & beverage - Lamal, competent, efficient & experienced, knowing our food preferences & allergies, very professional at his job. The restaurant- food is excellent, plates are served with ”Flair”, tasting as good as they look. Special mention to the Patisserie chef, your deserts & afternoon tea gateaux's were the high-light of the kitchen in my opinion. (after tea served daily 4.00 - 5.00pm). Denis, always with a smile & cheerful attitude, made us laugh so much, whilst doing his daily tasks with skill & expertise. Make sure you book in advance the evening Gourmet cruise on Lady Lisbeth Yacht, with exceptional 5-6 course dishes, expertly served at your table by Denis our waiter. If you have a special occasion, Birthday, Anniversary or just a great evening, please note there is only availability for up to 8 persons per cruise, booking is a must. Also special thanks to Lindley Thomen, who took special interest in making our holiday so special, your kindness & great customer service. Nearly forgot Trevor your Water-taxi driver, so thoughtful, helpful & kind, always made our many trips to & forth to Grand Baie so memorable. Would certainly recommend without hesitation this wonderful hotel. Thank you for a Great Holiday. Keith & Partner.

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