Hotel berhampiran Masjid Taqwa Al Azhar, Medan

Ini adalah kali ke-4 kami menginap di Aryaduta Medan, tetapi ini kali pertama kami bercuti bersama keluarga yang ramai. ************* layanan sangat memuaskan dan seperti biasa anak-anak tidak bosan di kolam renang Aryaduta yang sangat menarik...

The room is big n the food also good… love the soto n satay… also very in love with kopi hitam

I had a lovely stay at the JW Marriott, Medan. I wanted somewhere with good facilities for a few days at the end of my travels where I could relax before making my trip home. The hotel has a great variety of restaurant options, the food was very good. The gym was the best I have seen throughout all hotels I have visited across Asia, professional quality equipment and setup. The rooms were older, but very spacious, comfortable. and well maintained But the thing that made my stay the most enjoyable was the wonderful staff and the service they provided. As a solo, female traveller it is important to me to feel safe, and have a sense of care, friendliness and support. The staff at this hotel went over and above to look after me and help in any way they can, nothing was too much trouble. If I am ever in Medan again I would definitely stay there again.

Nice and polite staff, small room with no window but i like the design of the room. Very close to the centerpoint mall, if you're into branded things. No tissue in the room,provided only in the toilet. No bottled water. Hot and cold water only provided at the dispenser a few steps away. Overall still a comfortable room

I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

Positive points: - Comfortable bed - Clean room (except the bathroom) - Smart tv with streaming apps (but you must have your own subscription) - Room size - parquet floor - Location Negative points - Deposit is a MUST (hotel thinks that any guest has malicious intent to steal room items. Please, they’re not even the top of the line). You cannot use this deposit to pay room service (maybe can if you deposit more, like much more). Upon checking out, the front desk will have sb checking the room before refunding your deposit. Geez. - soundproofing is non existent. You can hear ppl next door, the traffic, nearby train, and worst, the noise from the club on top floor). Tried staying in a room facing the pool. It helped to reduce some noise from traffic and train, but does not eliminate it (and they charge more for this room!!) - breakfast is basic - bathroom drainage cannot completely drain water. Take a shower in the evening and you will still see some puddle in the morning. Gross. - wifi is hit and miss

Tempatnya strategik, bagi makanan tak makan sebab terlebih tidur. Untuk kemudahan AC di dalam bilik, ia tidak cukup sejuk. Terima kasih

Tempah 2 suite eksekutif x2 malam untuk harga yang berpatutan. Hotel asas di bawah jenama Marriott. Lokasi tidak begitu hebat berbanding dengan hotel lain di Pusat Bandar Medan, tidak berjalan kaki ke mana-mana kemudahan/kedai serbaneka. Keselamatan adalah hebat seperti yang dijangkakan, jadi anda akan selamat tinggal di sini. Daftar masuk pada pukul 5.30 petang namun satu daripada dua bilik masih belum siap. Tab mandi itu kotor dengan rambut dan kotoran di atasnya, mungkin disebabkan oleh pengemasan yang tergesa-gesa membersihkan bilik. Terdapat bank terus di kemudahan hotel, jadi jika anda perlu mengeluarkan wang tunai adalah sangat mudah. Keseluruhan: 2.5/5

Sangat menyenangkan di hotel ini, di luar jangkaan ia ternyata menjadi hotel yang sangat bagus. Biliknya besar dan luas. Tetapi sangat kecewa apabila saya melihat tawaran sarapan pagi adalah sangat sedikit varian. Secara keseluruhan saya cukup berpuas hati menginap di hotel ini. ..

Reviews some points from other travelers. Choose this hotel for visiting medan town. The room is smelly and hk no change bedsheets either pillow case. No replace amenities toiletries. no tissue roll until i need to get from their HK store room. Water pressure was too slow . Breakfast was so so.. only i 💕 is kelupis.. the trainee was so efficient to clean the table even if you did not finish your meal yet🥴... One of the staff should be recognized sincerely due to i left my purse at restaurants and she kept my purse. Thanks to her! .. concierge needs to change to young people. Don't look at all the guests stranger.