Dorsett Melbourne

Ulasan Dorsett Melbourne

Dorsett Melbourne

615 Little Lonsdale St, Melbourne, Victoria, 3000, AustraliaLihat Butiran Hotel
Dorsett Melbourne
Dorsett MelbourneDorsett MelbourneDorsett Melbourne
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Ulasan Tetamu

4.5/5
Hebat
255 ulasan
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.4
Perkhidmatan4.3
Kebersihan4.5
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Semua ulasan(255)
Ulasan positif(245)
Ulasan dengan gambar/video(83)
Kemudahan yang bagus(34)
Lokasi yang strategik(25)
Bilik yang besar(16)
Nilai yang hebat(16)
Mudah untuk pergi membeli-belah(12)
Hiasan yang cantik(8)
Reka bentuk yang hebat(7)
Berdekatan dengan lapangan terbang(7)
Ulasan kurang baik(10)
Sock Keng
Kembar Mewah
Menginap pada Dec 2024
Pasangan
10 ulasan
4.0/5
Sangat Baik
Disiarkan pada Dec 12, 2024
Jacuzzi with warm water is good. Near to Korea town. But valet parking is expensive, AUD 40 per 24 hours for hotel guest. We informed reception to opt out housekeeping & gotten 10AUD credit which was used to offset our parking fees.
Terjemah
Jawapan daripada Pihak Penginapan: Deak Sock, thank you for sharing your feedback! We're glad you enjoyed the warm Jacuzzi and the convenience of our location near Korea Town. We look forward to welcoming you back for another enjoyable stay. If there’s anything else we can do to make your next visit even more special, please let us know. Warm Regards, Minyoung Lee, Front Office Manager
Pengguna Tetamu
Dorsett King
Menginap pada Nov 2024
Pasangan
8 ulasan
4.0/5
Sangat Baik
Disiarkan pada Dec 12, 2024
The location is good. Just a few minutes' walk from Southern Cross train station and tram station. The building is modern with grand decorations, and the room is spacious. The breakfast was good,not much choices,but overall is good. The cons: the toilet beside sauna room is a bit smelly though.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest, thank you for sharing your feedback and lovely photos of Dorsett! We’re delighted that you enjoyed the modern ambiance of the hotel and had a chance to relax in our pool area—it’s wonderful to know these aspects added to your stay. We’re sorry to hear that the breakfast buffet didn’t fully meet your expectations and that the natural light in your courtyard-facing room was limited. Your feedback about the buffet has been shared with our culinary team to ensure we maintain the high standards we strive for. If you prefer a brighter room in the future, we’d be more than happy to assist in finding one that better suits your preferences. We truly value your feedback as it helps us improve, and we hope to have the pleasure of welcoming you back for an even better stay. Warm Regards, Minyoung Lee, Front Office Manager
Tean Lai
Kembar Mewah
Menginap pada Dec 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada Dec 16, 2024
Nice and clean Convenient and accessible to restaurant and entertainment centre
Terjemah
Pengguna Tetamu
Kembar Mewah
Menginap pada Oct 2024
Solo
7 ulasan
4.2/5
Sangat Baik
Disiarkan pada Oct 14, 2024
The hotel is new and close to city. Staffs are nice. However food at restaurant bar(I had dinner there) is just so so. A bit disappointed at the food. And the opening hours is different from stated on the website.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for taking the time to share your feedback with us! We’re delighted to hear that you enjoyed our new hotel, its proximity to the city, and the friendly service from our staff.However, we’re sorry to learn that your dining experience at our restaurant did not meet your expectations. Your comments about the food quality and the discrepancies in opening hours are invaluable, and we will review these matters with our culinary team and update our information to ensure accuracy.We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable dining experience in the future!Warmest regards,Jeffrey LiaoDuty Manager
Wee Chieh
Dorsett King
Menginap pada Sep 2024
Melancong bersama rakan
4 ulasan
4.5/5
Hebat
Disiarkan pada Nov 29, 2024
Very nice hotel to stay , near everything n have everything u need
Terjemah
Jawapan daripada Pihak Penginapan: Dear Wee Chieh,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and found our location convenient and well-equipped with everything you needed.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,JeffreyDuty Manager
Pengguna Tetamu
Deluxe King
Menginap pada Jul 2024
Pasangan
13 ulasan
5.0/5
Luar Biasa
Disiarkan pada Aug 3, 2024
Choosing Dorsett for my first journey to Australia. Price is rather okay since it is winter. Dorsett located in the city center，which is about a 10-minute walk from Southern Cross Bus Station. There is a model car placing right beside the front door. Front desk receptionists are friendly and it took only couple of minutes to check in. 200 Australian dollar is required as deposit，either by credit card or cash. The room is about 30 square meters，which is big enough for two person. Facilities are fine，but neither disposable items （toothbrush，slipper）nor drinking water were provided. City view could be seen from the window. Swimming pool is at the 7th floor. Housekeeping service of 10 Australian dollar is included in the room price and is refundable for those who do not need it. Food delivery is available but could only be place at the lobby. Remember to take your room key at night in case the front door is locked after certain period. Checking out is also fast and luggage storage service is provided. Overall，living in Dorsett is a good experience.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for choosing Dorsett Melbourne for your first journey to Australia and for sharing such a detailed review. We’re delighted to hear that you enjoyed your stay and found our location, amenities, and service to your satisfaction.Regarding your comments on amenities, while some items like toothbrushes and slippers are not automatically placed in the room, they are readily available upon request. We’re always happy to provide any additional amenities you may need during your stay. Additionally, we’re proud to share that Australia’s tap water is of high quality and safe to drink, so you can easily refill your bottles directly from the tap.We’re glad you found the check-in and check-out processes smooth, and it’s great to know you enjoyed the city view and our convenient location. Thank you for highlighting key aspects of your stay, such as our housekeeping rebate program and the food delivery arrangements.We look forward to welcoming you back to Dorsett Melbourne for another memorable stay!Best regards,Jeffrey LiaoManager on Duty
Pengguna Tetamu
Kembar Mewah
Menginap pada Nov 2024
Keluarga
1 ulasan
4.0/5
Sangat Baik
Disiarkan pada Nov 16, 2024
Nice and convenient
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your feedback! We're happy to hear that you found our hotel nice and convenient. We look forward to welcoming you back soon!Best regards,Jeffrey LiaoDuty Manager
Pengguna Tetamu
Kembar Mewah
Menginap pada Dec 2024
Lain-lain
4 ulasan
3.2/5
Disiarkan pada Dec 4, 2024
When we arrive we discover that several things are not supplied, so we rang up front desk a few times and a lady I guess her name is Fanny she has been very helpful and patiently help us out. Our experience are pretty good. Breakfast service and choices average. If possible do inform the guest what is not included in their bookings.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you for sharing your recent experience with us. It's wonderful to hear that Fena was able to assist you so patiently and made a positive impact on your stay. Your kind words about her service will certainly be shared with her and the team.We appreciate your feedback regarding the items not supplied and the breakfast service. Your suggestion to inform guests about booking inclusions is noted, as we strive to make every stay seamless and enjoyable.We hope to have the pleasure of welcoming you back and providing an even better experience next time.Warm regards,JeffreyDuty Manager
D31***30
Dorsett King
Menginap pada Jun 2024
Pasangan
11 ulasan
4.7/5
Menakjubkan
Disiarkan pada Jun 17, 2024
the location of the hotel is very convenient with lots of food options available nearby. it is also very well maintained and beautifully decorated. it was a nice stay.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for your kind feedback! We are delighted to hear that you found our hotel's location convenient with plenty of nearby dining options. We take pride in maintaining a well-kept and beautifully decorated space for our guests. It's wonderful to know that you had a nice stay with us.We look forward to welcoming you back for another pleasant experience.Kind regards,Ben WuDuty Manager
Pengguna Tetamu
Kembar Mewah
Menginap pada Nov 2024
Pasangan
3 ulasan
4.5/5
Hebat
Disiarkan pada Nov 24, 2024
hotel is in CBD, it is convenient to take tram in free zone. and there have many nice restaurants nearby. however, it was take times for check in.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you for sharing your feedback. We're delighted to hear that you found our location in the CBD convenient, especially with access to the free tram zone and the variety of nearby restaurants.We sincerely apologize for the wait during check-in and appreciate your patience. Your comment will help us improve our processes to provide a smoother experience for our guests.We hope to welcome you back soon for an even better stay.Warm regards,JeffreyDuty Manager
Pechrya
Kembar Mewah
Menginap pada Nov 2024
Keluarga
4 ulasan
3.2/5
Disiarkan pada Nov 16, 2024
Nice rooms with friendly receptionist! but the towels a little so much dusty! I recommend the hotel should double check on this point again
Terjemah
Jawapan daripada Pihak Penginapan: Dear Pechrya,Thank you for your kind words about our rooms and friendly receptionist! We’re delighted to know you enjoyed your stay overall. However, we’re sorry to hear about the dusty towels. This is certainly not up to our usual standards, and we appreciate you bringing it to our attention.Your feedback has been shared with our housekeeping team to ensure this is addressed immediately. We hope to welcome you back in the future for an even better experience!Warm regards,Jeffrey LiaoDuty Manager
Mango_Flamingo
Kembar Mewah
Menginap pada Oct 2024
Melancong bersama rakan
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada Nov 4, 2024
The place was central and walkable to everything we wanted to do, including major tram areas. The design was very boutique, I loved going back to it each evening knowing I have fresh sheets and warm bed to light on. Also liked lounging in bed in the morning or along the couch area sipping coffee from the room’s nespresso machine.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mango_Flamingo,Thank you so much for your lovely review! We're delighted that our central location made it easy for you to explore and that you enjoyed our boutique design. It’s wonderful to know that returning to fresh sheets and a cozy bed added comfort to your stay, and that you enjoyed those relaxed mornings with coffee from our Nespresso machine.We’d be thrilled to welcome you back for more memorable evenings and restful mornings!Warm regards,Jeffrey LiaoDuty Manager
Pengguna Tetamu
Kembar Mewah
Menginap pada Oct 2024
Solo
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada Nov 1, 2024
Super comfortable stay, location is a bit a walking distance from the city center, but so far so good, love the bed and it’s so clean
Terjemah
Jawapan daripada Pihak Penginapan: Dear Our Value Guest,Thank you for sharing your feedback! We’re delighted to hear that you had a super comfortable stay and enjoyed the cleanliness and quality of the bed.While we understand that our location requires a bit of walking to the city centre, we’re glad to know it didn’t detract from your overall experience. We aim to provide a relaxing atmosphere for our guests, and your kind words affirm our efforts.We hope to welcome you back to Dorsett Melbourne soon!Warm regards,Jeffrey LiaoDuty Manager
ecft cft
Dorsett King
Menginap pada May 2024
Keluarga
19 ulasan
5.0/5
Luar Biasa
Disiarkan pada Jun 5, 2024
Got a deluxe king but got an upgrade from the hotel. Cozy, gym swimming pool.
Terjemah
Jawapan daripada Pihak Penginapan: Dear ecft cft, thank you very much for taking the time to share your feedback with us. I am delighted to hear that you enjoyed your recent stay with us, especially the upgrade to our deluxe accommodations. It's wonderful to know that you found the room cozy and enjoyed the convenience of our gym and swimming pool facilities. We look forward to welcoming you back soon for another enjoyable stay. Warm Regards, Minyoung Lee, Front Office Manager
Min31Lim
Kembar Mewah
Menginap pada Oct 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada Oct 21, 2024
Check in was seamless! Received a free upgrade to suite and was able to access the lounge :) Room was clean and well maintained. Would stay again when visiting Melbourne.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Lim,Thank you for sharing your fantastic experience with us! We’re delighted to hear that your check-in was seamless and that you enjoyed the complimentary upgrade to a suite. It’s wonderful to know you had access to our lounge and found your room clean and well-maintained.We’d be thrilled to welcome you back on your next visit to Melbourne for another memorable stay!Warmest regards,Jeffrey LiaoDuty Manager