Hotel berhampiran Marara Reserve, Melbourne

Pluses: - Loved our experience - both hotel and location. - Staff are fantastic and super friendly. Nothing is an issue - we felt very welcome. - Room was great, quiet and comfortable. It's an old building which has been spruced up with new paint and furnishings. - Bed was excellent and room very clean. Room for improvement - One of the lifts (there's only 2) is terribly slow and should be replaced. - There's only so much you can do with an old building but we had no complaints.

Excellent hotel for family stay. Awesome service. Front desk executives are very polite and professional. Hotel staffs are are very kind. Restaurant food is good and the pool is just awesome. I will recommend this hotel for people travelling to Aus.

I stay here regularly when in town because the location is great and the Accor group has a commitment to Covid-safe cleaning practices. On this stay, there were very high winds and I discovered this trip that the building has a unique wind-tunnelling issue. The hallways ”sing” with a high-pitched squeal through the vents. No worries, the rooms have fire doors and the minute the door to the room is shut, the sound is blocked out. In my case, the little mechanism at the bottom of the door didn't seal off, which meant the sound continued. The concierge changed my room immediately - brilliant! Only issue was that there are many fingermarks on door handle backplates, so I cleaned them all myself. Also, I was verbally harassed by a guest for choosing to wear a mask in the lift. Not at all the Sebel's fault; just a disappointing end to a lovely stay.

Bed was ok, pillows lumpy. A bit worn overall, but the location is sensational. Low water pressure and the shower was only warm, and that was without turning the cold tap on at all. Undercover parking out the back. It was clean yet quite old. Would we stay again? Yes. Would it be a memorable experience that you can’t wait to tell friends and family? No. But it was fit for purpose and with so many restaurants within 10 mins walk down in Bay Street that will be what keeps it booked out.

We were initially hesitant about booking this hotel (for 14th June, 2022) after reading some previous negative reviews all written at the same time ”4 months ago”. Also very similar wording and from what appears to be people of the same ethnicity. Coincidental? We were glad we decided to book as we were pleasantly surprised. Hotel reception was polite, friendly and helpful from the moment we rang to make the booking to the moment we were handed the keys at check in. It was a cold winter's night and we found the room cosy, clean, large and comfortable. The tariff was most reasonable and we felt we had value for money. Little additional touches were the breakfast pack, free bottled water and complimentary alcoholic beverage each were appreciated..

Amazing hotel, perfect disabled access room, wonderful staff who gladly assisted when needed, including the manager. So reassuring that I could stay their alone and call for assistance when needed. Apart from when my carer came anyway. Highly recommended.

Enjoy the bohemian history of this iconic St Kilda hotel. It's quirky and you might find the odd stubborn spot on the carpet but the Artwork is fabulous. I especially love Mirka Mora's Angelic faces on the walls downstairs. Bed was comfortable, and room was quiet. Tee at the front desk was incredibly helpful and accomodating. This is not a venue for the faint-hearted, stay if you like things shabby chic and have an aerobic curiosity.

We were a group of 4 family members having a 5 night stay in a 3 bedroom apartment. Bedrooms were of an ample size and there was a large bathroom however the ensuite was a tiny bit small. There was nowhere to place your toiletries other than 1 shelf above the basin. Not a deal breaker at all though. Beds were comfortable. Water was hot. Airconditioning in the living areas was more than sufficient and there was an extra unit in the main bedroom. The size of the lounge/dining/kitchen area was more than ample. Netflix was a bonus as was free Wi-Fi. Can highly recommend. Close to restaurants, cafes, supermarkets, bottle shops, etc. We will definitely stay again.

Lokasi sangat baik. Berjalan kaki singkat ke kedua-dua hujung Acland St dan makanan lewat petang tersedia di beberapa tempat. Bilik itu sangat bersih tetapi meja sisi katil memerlukan lap tambahan. Banyak pilihan teh dan kopi berkualiti yang ditawarkan. Bunyi trem pasti boleh didengari dari awal pagi tetapi jika anda mencari pengalaman bandar, ia hanya berada dalam dengung umum bunyi Melbourne bandar. Meja Penyambut Tamu ditutup pada pukul 8 malam, jadi ambil perhatian perkara ini kerana Trip tidak akan memberikan butiran hubungan anda untuk penerimaan menghubungi anda dan mengesahkan maklumat ini. Perlu menghubungi kaunter penerimaan tetamu selepas kami masuk ke dalam bilik kami: tiada jawapan. Selepas berdering 3 kali, mengalah. Harap maklum, apabila Cosmo mengambil deposit bilik anda sebanyak $150, mereka mengenakan caj kepada anda sebanyak 2.5% yang tidak akan dibayar balik ($3.75). Ini adalah amalan perniagaan yang sangat cerdik (tidak sah, kami percaya) dan kami memberitahu mereka bahawa kami akan menghubungi Hal Ehwal Pengguna, kerana mereka juga menolak alternatif pembayaran tunai untuk mengelakkan bayaran ini (kerana Covid). Penyambut tetamu kanan sangat memahami dan dengan hormatnya mengatasi bayaran, tetapi ia adalah sesuatu yang perlu diberi perhatian. Mencemarkan apa yang pada asasnya, penginapan yang hebat di hotel bernilai baik.