Hotel berhampiran Start of Weasel Track, Melbourne

We had a wonderful stay . Food excellent, staff were charming and great fun . Fiona looked after us in the dining room, a lovely lady with a great sense of humour. Our barman made three great cocktails just by giving him an idea of what we liked . Again we had great fun with him also Our room was clean and comfortable with an amazing view . Sadly ! I have to comment on our balcony which had not been swept or cleaned in weeks. Because it was a warm evening we decided to drink our complementary sparkling wine outdoors. I wiped and cleaned the table and chairs best I could along with the cobwebs. Maybe now summer is upon us attention could be made to that .

The room was clean and well stocked with amenities and necessities such as plates and glasses. The garden area behind the room was serene and had a nice view of the sunset in the evening. The gentleman who received us, Mr Ralph, was warm and friendly, too.

We stayed in the luxury safari tent for (2) nights and had a wonderful time. Even in the midst of Winter the tent was very warm. With a nice, comfortable bed, great pillows, sizeable room and a view across the vineyards, it was fantastic. The I have to add, the wine tasting experience was fantastic. When we stayed last year the experience was awful, chaotic and unappealing. Balgownie have done a complete 180 here and now it’s a highlight! Good on you for recognising the deficiency, remedying it and delivering a great product. It was truly the highlight for us.

Really great service, a lovely and friendly environment and delicious food. All 8 people in our party loved their meals. Very generous serves and priced very well. An array of seating and dining options. Highly recommend and we will be back.

We had a wonderful weekend getaway for much needed R & R. We stayed in Villa 1 which was our second visit to Araluen. Located just a short 5-10min drive from Yarra Glen, it's nestled in a beautiful valley that really is a hidden gem of the area. Quiet, peaceful & all the amenities catered for in your Villa. They really have everything covered to make your stay memorable. With great weather, we were able to lay by the pool and enjoy a 'resort' style experience which was incredibly relaxing. The villa really has everything you need at your fingertips so all you need to do is turn up and start relaxing. The hosts are friendly with amazingly good communication. We had a chat with Rachel and she was so welcoming. This is the only place we'd stay when visiting the Yarra Valley as they make it a wonderful experience to get away and truly relax. Simply can't recommend Araluen more highly for your Yarra Valley escape. The villas are beautifully done and I can guarantee you won't be disappointed. Thank you for another amazing stay - it was just what we needed for a peaceful, relaxing & rejuvenating weekend away.

We had a 2 night stay at Chateau Yering as a catch up for old work colleagues. There were some initial problems ( very poor attitude and communication from one reception staff member who caused issues with our booking and meals ). These were quickly rectified quickly by Vince & his colleagues. He and the dark haired front of house person were excellent . So too were the restaurant and bar staff. However, the place is very very run down . It was very disappointing . The cost per night was $400 (inc breakfast only ). It is more expensive that the 5 star hotels in the city but is no where near the standard. It is the frayed couches, worn out mechanics and dated interiors that results in the place not making the grade any longer and needs a huge revamp . The computers were not working the entire time we were there despite many staff doing their best to repair the system . It meant that staff were diverted from doing their proper roles and the service suffered as a result ( I stress staff were not to blame but were in fact trying their hardest to sort out ongoing problems that were just beyond their control). We ordered the degustation menu with matching wines . As a result of staff being called to do other roles i.e.fix computer system, our wines did not match the course and arrived late , leaving us with cold food while we waited for the wine . Further , the TV in my room did not work properly, I also felt that the breakfast was a disappointment. Usually I would expect a buffet of fruit, cereal , juice, toast and bakery items and then also have a hot selection to order as part of the breakfast ( the cost was listed as $35 pp) . However it was one section of breakfast item and one hot drink according to the menu .That was all. We were offered juice but it was unclear if this would be extra or included . A similar issue happened with the second coffee . There were no newspapers on the first day but some on the weekend day. The food was mostly very good especially from Eleanor's restaurant . A charcuterie board that we ordered was quite lean in the quantity and some of the meats were not very nice ( this was the order that was messed up ) and required additional items to be ordered . In short great staff ( except for the cranky blonde woman on reception ) , nice food that was a bit light on in serving sizes, but terrible surroundings .