Caybeach Meloneras

Booked half board for a week. Lovely room, very spacious for the two of us. Beds were comfy. A nice quiet hotel (apart from the carnival noise but to be expected) wi fi wasn't great. Could only get it in reception. Our front door was broken and got locked out twice. Had to walk back to reception which was quite a long walk each time. Also had a steep flight of steps to drag our suitcases up.to room. Food was really good, and was lovely to sit and watch the sun go down whilst eating. Staff really friendly throughout. Just a short walk to the promenade. Lovely view from room.

Look everyone will have different reviews and some will love it and some will say it’s ok and some may not like this hotel. I went with my husband and 3 children age 9,10,14 there was not much for them to do at this hotel apart from the pools which are great a little cold but not that cold you can’t go in they did get abit bored so we went out most days but we did have one day by the pool . Food is not the best it was hit and miss we were half board kids did find it very hard to get something they did like my 2 girls are not fussy eaters and they did not like most of the food my son is and he eat chips most nights so we had to get them food from pool bar to keep them happy .I am not a fish lover but there was fish every where I got a bit of salad one night and I just couldn’t eat it because all I could smell was fish .some off the cakes taste a bit stale from the night before one night we didn’t eat anything as it was so bad .My day at the pool I didn’t like that there were smoking bins beside the kids pools and so adult’s English stood by the bins and smoke where peoples kids were and the Germans just smoked any where which I didn’t like at all .Hotel catered more for Germans than English we got a TV remote as we could not sit out on balcony as the people at both sides of us smoked and it wasn’t very nice and couldn’t put cloths out to for this reason so my husband and son got a TV remote for us and the kids to find there were only 3 English channels on there so that was a waste of time as it was all German .pool bar was fab and great .would I go back to this hotel no not for us but Gran Canaria I would definitely be going back. What I will say is that they did keep it very clean lifeguard was also keeping pool side clean and tidy my view was bad as you will see on pictures.I only gave you 4 star because of the smoking and the food my husband would have only given you 3 if he was writing this .

We spent a week here on a half-board basis in a “classic double room” Pros: - Quiet location. Our room was at the far end of the site near the crazy golf course and was very quiet at all times - There are 3 pools with plenty of sun beds. We used the “main pool” all the time as it was only 20 metres from our room and was always quiet. - All staff were always pleasant and helpful - The food was varied and good quality (we went half board) and it was great to be able to eat on the veranda with a view over the infinity pool out to sea - We had a kettle and a fridge in the room although you will need to provide your own tea and coffee - There is a mini market on the site which may be a bit more expensive than the nearest supermarket (which is 10 mins away) but it is really convenient - There was entertainment most nights in the pool bar - The aircon in the bedroom was really effective - The bathroom has a powerful walk-in shower with plenty of hot water - It’s only a 10-minute walk to the Meloneras beach and a 15-20 minute walk to the larger (and busier) Maspalomas beach Cons: - While the pool temperature was always 25°+ it still felt a bit chilly! - You need to pay a deposit for a pool towel and a tv remote and there is a (small) charge for using the room safe - The bedroom mattresses are covered with a plastic cover which can make them a bit hot All in all an excellent place to stay and we wouldn’t hesitate to stay there again if the price were right

There are parts of this hotel that are great but overall I think it does average out at a 3 star. We stayed in a terrace apartment which was lovely, plenty of space, clean, one of the best showers I've had on a holiday and lovely terrace. Kitchen was well-equipped and there's plenty of storage and a safe you can rent at reception. The only downsides were that the sofa wasn't the comfiest, the ceiling in the bathroom made a loud banging noise sometimes when you opened the door and in our particular apartment the terrace wasn't massively private. Most of them had hedges/plants around the edges to provide some privacy from other people walking around the complex, ours did not for some reason which wasn't a huge problem in December but I wouldn't want to be staying there in summer or when the hotel is fully booked. Also top tip for anyone arriving after dark, I'm not sure if this is the case for all the downstairs apartments but ours had 2 steps down right where the light switch is inside the apartment, which I discovered when I fell down them on our arrival as I went to put the key in the slot to turn on the light (thankfully I didn't hurt myself). The complex itself is in a great location if you want to be away from the hustle and bustle a bit. Nice sea view from the restaurant and pool, the sea front promenade is about a 5 minute walk and it's about a 20 minute stroll to the lighthouse at Maspalomas, passing lots of shops and restaurants on the way (or you can walk the other direction and be at Meloneras beach, shops and restaurants in about 5-10 minutes). We stayed half-board and the food was decent and there was a pretty good choice - the only complaint is that some of the food was often warm rather than hot even if it hadn't been out long. All in all it was a lovely place to stay for a relatively cheap winter sun break

This was a good experience in a nice apartment hotel. Room had big space and everything needed for making food. Pool areas were clean and much space. Three different pools to choose from. The restaurant serves good breakfast and a nice varieded dinner to a decent price. All and all we would gladely come back and stay here again.

The resort is quiet, reception staff can appear rude (we asked for a late check out but was quite abruptly told “no it’s high season all rooms are full and cleaners only work mornings” which isn’t strictly true as we’ve had cleaners at 4pm but whatever!). No problem not having a late check out but please don’t talk to your customers so rudely. Some of the apartments are quite a distance from the main pool/poolbar/restaurant area. It's quite a walk if you have any mobility issues, there are ramps to the further away properties and steps. The bungalows are well equipped, and air con works well. TV had only one English Channel (BBC worldwide or something) - we don’t watch tv but have used it in the past for the radio stations but this wasn’t an option in the bungalow we had this time only foreign tv channels. Using the tablet for radio isn’t brilliant as the free wifi drops every couple of minutes - it really isn’t great wifi unless you’re in reception area. There isn't a great deal around the resort, but a short walk away towards the lighthouse there are coffee shops, restaurants, supermarkets and a small shopping centre. The apartment was clean and a bottle of water on arrival was hugely appreciated due to arriving after 10pm (although some receive Prosecco). There is a small shop on site, which has a reasonable selection of drinks, ice creams, meats, fruit, some salad, coffee, tinned goods etc. The pool bar - staff are amazing, friendly and super helpful. Big love to Denise and Abraham!!! mulțumesc and gracias!!!!! The menu at the pool bar is good as is the food. Sadly this time there was no evening entertainment at all in two weeks we were here. This is our second visit here but this time will be our last - not least of all because of the rude reception guy but also the “buzz” was far better last time when the Italian guy (Andrea??) was the animation guy - he really got people joining in on bingo, water polo and of course “don’t be lazy don’t be shy - aquagym” but the girl who is doing it now is useless. She doesn’t talk to people telling them what’s on. I heard her say to someone that “people are on holiday and don’t want to do things” - not true, she just needs to get some energy about her and engage the customers.

The resort is quiet but nice, reception lovely. Some of the apartments are quite a distance from the main pool/poolbar/restaurant area. It's quite a walk if you have any mobility issues, there are ramps to the further away properties and steps. The bungalows are well equipped, and air con works well. TV had only one English Channel - we don’t watch tv but have used it in the past for the radio but this wasn’t an option in the bungalow we had this time only foreign tv channels. Using the tablet for radio isn’t brilliant as the free wifi drops every couple of minutes - it really isn’t great wifi unless you’re in reception area. There isn't a great deal around the resort, but a short walk away towards the lighthouse there are coffee shops, restaurants, supermarkets and a small shopping centre. The apartment was clean and a bottle of water on arrival was hugely appreciated due to arriving after 10pm. There is a small shop on site, but has a large selection of drinks, ice creams, meats, fruit, some salad, coffee, tinned goods etc. The pool bar - staff are amazing, friendly and super helpful. The menu at the pool bar is simple but the food is good. Sadly this time there was no evening entertainment at all in two weeks we were here. This is our second visit here but this time I fear will be our last. The “buzz” was far better last time 1) for the evening entertainment and 2)when the Italian guy (Andrea??) was the entertainment guy - he really got people joining in on bingo, water polo and of course “don’t be lazy don’t be shy - aquagym” but the girl who is doing it now is useless. She doesn’t talk to people telling them what’s on. I heard her say to someone that “people are on holiday and don’t want to do things” - not true, she just needs to get some energy about her and engage the customers.

Very pleasant stay at Caybeach. One of the better places we have stayed. Our Superior apartment was good with a Balcony that overlooked some nice private homes. We had a slight ocean view which was fine. At least it was quiet, unlike Turkey! Very impressed that we didn't have to pay extra for air con, or use of the well equipped gym. The pools were good, plenty of sunbeds available. Denise and Abraham on the pool bar provided great, friendly service. The food was great, very good value. It's a lovely 15 min walk along the sea front to the Restaurants in the evening. I recommend A1 and the Cantonese restaurant. The free Prosecco in our room was a nice touch. Improvement suggestions: The fridge in our room didn't get very cold, hence we threw 2 cartons of milk away. Air con in the gym is a must! Can't understand why it doesn't have it. The tiled slope from the top pool to the bottom pool is dangerous. Maybe install a hand rail or grips on the tiles, I had to hold onto my husband every time we walked down it. Maybe the life guard could spend more time watching the pools than on his phone. All in all, we enjoyed our stay, will definitely look at Caybeach resorts in future.

Just returned from caybeach Superior room. Holiday overall very good food quality is fairly good with the exception that it is not very warm , the staff are very friendly and pleasant especially in The restaurant the only exception to this was the manager who obviously doesn’t want to deal with customers who have a complaint. The was a lack of room servicing ie after 4 days the room hadn’t been touched . The towels were changed a bin’s emptied after complaining the receptionist informed me that the cleaning staff were very busy this is not the customers problem.