Anantara Xishuangbanna Resort

Although the hotel structure looks nice, it is totally badly maintained, with pieces of walls, pools, road falling down. The staff tries is best to be kind and helpful however the service is simply zero: nobody speaks a word of English, food and beverage takes ages and the restaurant orders close too soon (no later than 8:15-8:30). We had a villa with pool but every day we were out on trip and once back everyday we had to ask for pool cleaning. Nevertheless the outer floor was dirty and they never cleaned up. The only acceptable element was the breakfast: nice and rich, even if by the time they open at 7 am, not so much is ready and available. For the price we paid the value for money is simply ridiculous. The position is far away from everything however it could have been worth it if the service was at least decent. It might be that the years of covid restrictions did not help however we must admit that we would not recommend it to anyone.

喜歡安納塔拉，環境優美，生態舒服，走進房間裏的時候很驚訝的看到了幾乎沒有塑料包裝，除了礦泉水這種必須的，其它都很環保，酒店裝修以木頭和天然石材為主，垃圾桶是藤編裏面是鐵藝的，我很感動也很開心。每天都有送新鮮水果來房間，早餐豐富好吃，游泳池每天游泳還有恆温游泳池，超級棒，風景也很美，去中科院很方便。感恩遇見[紅色心形R][紅色心形R][紅色心形R][紅色心形R]

在安娜塔拉酒店的每一刻，都彷彿置身於夢幻的畫卷。從迎賓到送別，服務人員的專業與熱情無可挑剔。特別值得一提的是，他們的跟拍服務細緻入微，不僅捕捉到了酒店壯麗的景觀，還記錄下了我們每一個温馨的瞬間，成為我們美好回憶的珍貴片段。