Hotel berhampiran 07 September 16 Wild Temptation, Mexico City

Hotel con excelente ubicación (a una cuadra del Palacio de Bellas Artes y del Eje Central Lázaro Cárdenas), perfecto para hacer turismo a pie o tomarlo como base para distintas salidas. El estilo es algo anticuado pero funcional, la habitación que nos tocó era amplia muy limpia, no tenia buena vista pero por el precio no esperábamos nada panorámico. El servicio es muy bueno, todos son atentos sin hostigar al huésped. Por la noche hay algo de ruido especialmente el fin de semana pero nada del otro mundo. Lo mejor de todo es la ubicación y que hay un oxxo, un 7eleven, una farmacia del ahorro, una de similares, y más de 10 sitios para comer a menos de una cuadra.

The hotel location is very nice and room are clean, but there might be noise from outside street until mid-night.

The Novotel Mexico City Centro Histórico is a new hotel. Its newness shows in any number of ways, both good and bad. First the good: Staff were all friendly. And my room was shiny new and free of signs of wear. Everything in the room worked perfectly. It is true that the room was rather small and that the view was mostly of a blank wall. Since I was by myself and did not spend much time in the room during the day, these latter issues didn’t bother me very much. There were, however, some issues that were also perhaps related to the hotel’s newness. The cleaning staff didn’t empty the wastebasket on the first day and didn’t replenish the Nespresso pods on the second. Perhaps they should start working from a checklist … ? Also, breakfast was only available half an hour later than advertised. And, oddly, only certain guests were offered omelettes. And, as someone who doesn’t eat meat, I was bothered by a cheese-and-luncheon-meat plate on which the cheese and luncheon meat were piled on top of each other. I would also have appreciated labels on the four stew-like dishes on offer—I couldn’t tell what they contained. There is also the issue of billing. When I checked in at 3 p.m., I was asked to pay the entire bill—no problem there. But, when I arrived in my room, I found an e-mail from hotel management informing me that, because the hotel was extra busy, I’d already been charged for day 1. It’s true that I’d opted for a “flexible” rate which required me to agree to pay for the first day whether I showed up or not, but it was a little startling to be charged for a no-show before the earliest possible check-in time—and then charged again when I checked in. It took a week for the double charge to disappear from my credit-card statement. I can’t believe Accor would have approved of this billing procedure. The thing that most bothered me about the hotel was the absence of a minibar. The TripAdvisor website—and also the websites of several booking agencies—all claim that rooms in the Novotel Mexico City Centro Histórico have minibars. The Accor website, I’ll admit, doesn’t. But I guess I’ve come to expect that hotels of a certain class would have minibars. And I missed having one, not for overpriced drinks, but for the groceries I bought. I wasn’t, in other words, very enthusiastic about the Novotel Mexico City Centro Histórico, although I acknowledge that, with a few changes, it could most definitely be turned into a very good hotel.

The hotel was modern and attractive with bilingual staff and full service breakfast. It was walking distance to public transit and the historical district. The area gets a little shady at night, but that is to be expected. During the day it is totally fine. We really liked the sliding wall panel that acts as a blackout shade and helps with street noise a little. The shower was nice and hot, bed was a bit firm, and linens were nice. The HVAC system was loud but worked great at drowning out any noise. We added the optional breakfast ($1 USD total through Expedia) and it was the Revolucion breakfast for 2 ($150 MXN ~ $8 USD each at the hotel) which included juice or fruit, coffee or tea, toast, and your choice of eggs with beans, enchiladas, or pancakes.

酒店位置很好，在市中心，周圍配套也很全，攜程預訂了帶早餐的房型，但是去吃早餐的時候酒店工作人員說沒有，反覆核對后才知道含早餐，第二天過去 服務人員繼續同樣的錯誤，再吵一架才允許吃早餐 就很無語.

Excelente servicio! Personal muy agradable. Se agradece que el check out sea a la 13:00 hr. Y te dan minutos extras para que dejes la habitación. Muy recordable! La habitación es amplia.

The hotel is quite convenient. From T1 is a short walk distance and from T2 there’s a shuttle bus every 15min. To get there from T2, you need to exit from gate 4; towards this gate you can find a Camino Real Hotel office. I stayed overnight, which I think is enough. The hotel room is old, with details on the walls specially in the bathroom. The experience was alright.

Breakfast quality was satisfactory. Starting time can be earlier. Room size was big and very comfortable and the cleanliness was good. Very impressive to couples and families. There was a gym room for free which was nice. Their staff were friendly and helpful. Their top management may consider providing a corner with plenty of tourist information instead of running it as a business hotel only. More special plants or colourful flowers may be added to decorate the lobby like a resort.

Nice hotel with great location. Free parking is a plus. It can get chilly