Hotel berhampiran Plaza La Estación, Mexico City

The place has a wonderful internal garden space. The representatives Mrs Margarita as well as Ms Yocelin always managed to take best cares of guests. The location inside is quite suitable to a relaxing stay.

Este no es un Hotel, es un Motel, queda en un barrio conocido por haber mucha prostitución, entraban y salían parejas que solo se quedaban “el rato” me parece irresponsable que ofrezcan este lugar como hotel “familiar” pague 2 noches y preferí perder lo que pagué en lugar de quedarme un hotel en la mitad de un barro horrible!! Claramente perdí lo que pague porque ya las políticas de reembolso no me aplicaban… Jamás lo recomiendo, pésima experiencia!

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

Very clean hostel and great facilities. Most evenings there’s events at the hostel like karaoke or movie nights. Or if that’s not for you there’s loads of great bars and clubs nearby. The hostel provides free tours around the city. Jair took my group on a cycling tour and a trip via the subway to Coyacan. He speaks great English, knows everything about the city and is fun to have a joke with. Deserves all the tips.

Nice hotel with great location. Free parking is a plus. It can get chilly

Lokasi yang sangat baik dan bagus kerana biliknya besar. Terdapat banyak restoran di kawasan kejiranan, jadi tidak ada kesulitan.

包早餐，房間整潔，酒店沒有接送服務，職員服務殷勤，酒店連接商場，非常方便，由酒店到機場要打車，需時30分鐘。

We had a wonderful stay for our anniversary at the Kimpton Virgilio in Mexico City. From our arrival, the staff (Sarahi at front desk, Angel the chief concierge) welcomed us with drinks and were very friendly. Angel went above and beyond and self delivered a flower arrangement to our room and a dessert on the day of our anniversary. He helped me coordinate the surprise and my partner and I were very pleased. The Polanco neighborhood is safe and full of restaurants to choose from. It’s in a great location to visit the castle of Chapultepec and a walking distance to the shops and the Soumaya Museum.

Buen servicio, excelente ubicación