Hotel berhampiran The Shops at Downtown, Mexico City

Desde la locación hasta el trato que tuvimos es de 10. Las instalaciones son super bonitas, cómodas y en verdad vale mucho la pena. Los que se quejan y tiran hate son personas que no tienen idea de qué es un hostal. Son personas que esperan hotel pero no tienen para pagarlo. Eeeeen fin. Yo lo super recomiendo. Todo vale la pena. Saludos a Charly, quien nos recibió y nos brindo una atención muuuuy cool.

地理位置是真好，就是歷史古城旁邊，走路到廣場5分鐘就到了，飯店咖啡館很多，週末廣場還有各種活動和遊行，像pride day其他地方很少能碰見，還有貓狗日。房間乾淨整潔，早餐豐富好吃😋

This lovely gem is right in the heart of the city! The interior hallways are sleek and modern while homage to a historic past. The building is a former law office and the interior is a classic courtyard presentation. The restaurants and bar are on the roof top, which is the 5th floor. My room was on the street side and I got an upgrade due to my Hilton status, so I had this huge suite on the 4th floor with incredible views of the interior when I opened my door. The bathroom was roomy and spacious. The shower was huge with both a hand held and a shower rainfall option. I had dual sinks and the lotion and other amenities were very nice. The bed was comfy, the windows could open and there were many lighting options. There was bedside lighting, overhead lighting and more. It was quite amazing! The bedroom was all white and quite bright. My ”living room” was dark, but had so many additional lighting options, plus the record player, TV, and the bright window for when the curtains were open. The sliding door between the 2 rooms was perfect. And, I had not only a desk with hand sanitizer, but also a small dining table with 2 chairs in my ”living room”. It was a heavenly stay. Now, the pool was tiny, but the hot tub was lovely and the cocktails were nice! Breakfast at Oliva was included for me and was delicious. The other restaurant on the rooftop, Paixa Do was also quite amazing. Creative food and a gorgeous view with excellent service and a great wine selection. What else? The front desk staff and bellmen were lovely. The concierge was a little odd to me, so I ignored him after the first day. It was easy to take an Uber from my hotel and the Uber was very cheap in US $. Within walking distance were a few Sanbornes, a money exchange place, and some nice restaurants. I totally would return here again. It was my fifth trip to Mexico City in the last 15-20 years and I've stayed only in 1 other place twice. Again, this is a fantastic place to stay...I almost forgot to mention the private movie theater upstairs, the art gallery and the records (vinyl LPs) that one could take and play on bluetooth speakers in your room! What a treat!

The hotel location is very nice and room are clean, but there might be noise from outside street until mid-night.

Me encantó el Hotel, tiene un concepto entre moderno y retro, desde que ingresas se nota la limpieza, el personal es muy atento y amable. Mi visita fue para surtir mi negocio, ya que a una calle encuentras la nueva plaza Izazaga. También pasamos por calle Regina que puedes encontrar a dos calles y disfrutar de una linda velada con tu pareja.

Stayed 7 nights with my partner at this wonderful hotel, which is centrally located (10 minute walk to the main Zocalo square with lots of shopping nearby) and has a very good bar/restaurant on-site. The rooms are new with firm beds, thick towels and linens, a hot shower, daily maid service, a medium-sized safe that can hold a tablet, good climate control, and a Nespresso coffee machine. A filtered water dispenser to refill water bottles is quite the advantage in the lobby. The gym on the 2nd floor is modern with very usable equipment, and is located next to an outdoor terrace. The breakfast buffet was very good with several choices. Antonio and Nayla provided excellent customer service during breakfast, and Antonio also alerted me to breakfast options that were healthier for my sensitive stomach. The lobby staff were very friendly and helpful. Overall, I rate this hotel an 8 or 9 out of 10 and would definitely stay here again. That being said, I would like to offer some suggestions to Novotel to make the hotel room a bit better for travelers. This new, minimal hotel room concept means that there are no dresser drawers for storing clothing, and there’s only one spot in the hanging metal “closet” for storing one suitcase - the other person must put their suitcase on the floor . One must live out of their suitcase during the entire stay, which is very annoying. This can easily be remedied by having more hangers (10 instead of 5?) in the closet, and having one or two folding luggage racks available. Also, another side table is needed beside the bed, since there’s only one. The person sleeping on the left side of the bed must put their water, glasses, phone, etc. on the floor, since there’s no side table, or place their items far away on the desk. Also, the thick towels keep falling off the three very lame wooden towel “knobs”. These knobs need to be replaced or extended outward in order to be able to hold a load. I would hang up my wet towel and it would immediately fall onto the floor. We fought with this the entire week. The hotel would save a lot of money by not having to wash towels every day that have fallen onto the floor. Additionally, perhaps for an upcharge, a small refrigerator could be placed in the room. These minor issues did not affect our overall satisfaction of this hotel.

Very good. The owner is very friendly. Spacious and comfortable living. The breakfast wasn't good.

Lokasi yang sangat baik dan bagus kerana biliknya besar. Terdapat banyak restoran di kawasan kejiranan, jadi tidak ada kesulitan.

The place has a wonderful internal garden space. The representatives Mrs Margarita as well as Ms Yocelin always managed to take best cares of guests. The location inside is quite suitable to a relaxing stay.